Mike comes to our house every 3 months or so- he's great! Conscientious, personable, and…read moreinformative! Great service with reasonable prices.

My wife and I just moved to Star from Orange County, CA. We are in a new development, with…read moreconstruction going on around us, and noticed a number of spiders in and around our home. We had maintenance pest control at our home in CA, and we knew that we wanted it for our home in Star. I solicited a few estimates from local companies. Prices for the service were about the same, though one company recommended an initial treatment, a follow-up treatment 30 days later, and every two months from then on, for a total of 7 treatment in the first year, for a total annual cost of $880. They claimed that, since we lived close to the Boise River, we would really need extra protection from bugs and critters. In contrast, Phil from Custom Care recommended quarterly service, stating the they could always go to every other month if needed. I liked this approach better. I didn't feel like they were going for my pocketbook. Total annual cost the first year: $520. Aaron, the technician, contacted me right away and set up and appointment for the following week. He showed up as scheduled, explained his process, and went right to work. This included interior and exterior treatment, and he even set some mousetraps in the garage, saying that with the construction going on around us, this would be extra protection. I appreciated that. I look forward to having Custom Care Pest Services take care of our home.

Mario did a good job. He came and evaluated our home and saw the type of bugs and spiders we had…read moreand went straight to work. If you want good service this is the man for the job!! Plus we felt the price was less than other companies so that's a win for me too.

This is the best service in Emmett, Id and the surrounding areas. Mario services my account and he…read moreis always professional and goes out of his way to make sure there isn't anything additional needed. I highly recommend this service for pest control.

Sawtooth pest control was very communicative, professional, prompt-- and most importantly, the job…read morethey did got rid of my gopher problem--which was significant and arose quickly. I would highly recommend them.

Service was great ,always on time and we have no bugs problems.Could do a bit better about cleaning…read moreout more lights bugs webs.

Solid exterminator company. They are quick and easy to work with, but hard to reach at times when…read moretrying to schedule appointments. Not sure if it's a family business, but I usually use them when I need rodent extermination. They are a bit pricey for what I believe the cost is, but a lot of the other companies require a year contract so Crawford has been my go to for single jobs.

Crawford's was recommended to us by a neighbor and boy am I glad they did!…read moreWe had 2 different trees that were COVERED in what I call Mealy Bugs....I believe the sprayer called them White Aphids....but, anyway, the treatment Crawford's used worked like a charm! From the front tree looking half dead, it is now gorgeous, green and healthy again. Same with the second tree. Thank you, Crawford's, for knowing what to do, being reliable and getting the job done right! We highly recommend you and will definitely use you again in the future!

I'm in Washington, but reached out when a tenant in Caldwell reported bees. Brett was very…read moreresponsive. Although I've never hired someone to spray for bees, his fees seemed fair, and he also offered to check out the unit next door. He said if there were just a few nests, he wouldn't charge any additional fees to spray and remove them. I talked to him quite late in the evening, and he went the very next day--on a Saturday. It turns out they were honey bees, and we did not want to spray. He didn't charge for the trip. I was impressed with his communication, fast response, and if I need pest management in the future, he will be the first person I call.

Changed to Summit Integrated Pest Control, they are more affordable and respond faster and solved…read moremy problem

I was a long term customer of Gemtek which was bought out by Western Exterminator. A great local…read moretrust worthy company has been transformed into the worst, no service company. Western Exterminator accidently cancelled by service and I called, texted and emailed over a dozen times to re-establish service but to no avail. Conversations with their local manager were ridiculous. There are plenty of dependable pest control companies in the valley with great customer service- Western Exterminator is not one of them.

My mother's restaurant been a very loyal customer to this company. She's Chinese, doesn't speak…read morefluent English, but she came here looking for a better future for myself and my siblings. She even became a small business owner. Today, she called the accounting center to pay her bills (844-839-9593). She dialed the wrong extension number and got to Danielle (x 26831) instead of her normal accounting person. Immediately after Danielle picked up, my mom apologized and tried to explain that she was trying to reach a different extension number. My mom doesn't speak fluent English, but she was polite and soft-spoken. Instead of saying, okay m'am, I will reroute you OR just tell my mom to call back, she half-assed her customer service and curtly said "HOW CAN I HELP YOU???" She didn't bother listening to what my mom was saying. My mom then told her, well you guys spelled my last name wrong, and again, Danielle VERY rudely said "WELL M'AM, HOW CAN I HELPP YOUUU?!?!?!" (I don't feel like I can properly translate the attitude this lady felt she needed to convey to my mother, who worked three jobs to raise her children, and sacrificed her whole life to be here, JUST to be disrespected and discriminated against?) My mom then moved on from the last name issue and began to try to pay the bills. Danielle asked my mom what she'd like to pay, and my mom asked how much the bill was - and Danielle then again, rudely saId "WELL YOUR BILL IS $$$ IF YOU WANT TO PAY $$ THEN THAT'S YOUR ENTIRE BILL?!!?!??!" I was pretty appalled by this time, but I decided that perhaps Danielle was just having a bad day and Danielle wasn't trying to be rude. Then my mom said okay I'd like to pay the entire bill. Danielle said Okay what is your name on the credit card? My mom took out her credit card and tried to read Danielle the number of the credit card and Danielle RUDELY cut her off and went on a diatribe about how my mom was impatient, and told my mom to "LISTEN TO MY QUESTION!?!" (even though this lady ignored what my mom had to say from the beginning). Then my mom asked her okay what is your question and her response was "OH MY LORD." By this time I was pretty ticked off. I don't think I'm being sensitive when I have seen this kind of treatment often and when I constantly hear about our Asian American elders being SLAUGHTERED and ASSAULTED daily just for being Asian, and nobody ever stood up for them. While Danielle did not physically assault my mom, her discrimination was evident in her attitude and her words. She only treated my mom the way she did because of my mom's accent and imperfect English, and she only treated my mom the way she did because she knew that my mom, an Asian American immigrant with imperfect English, would not file a complaint. I took over the phone and asked Danielle for her name and last name and badge number. She gave me her first name, and said she didn't have a badge number and couldn't give me her last name. She told me to call customer service if I had a complaint but it is unrealistic to call customer service to report that a person with a common name was rude. (By the way, Danielle was noticeably more polite as soon as I picked up and spoke to her in fluent English). Then I asked well who do I call to lodge a complaint, and instead of giving me the number, she constantly cut me off to justify her behavior and then hung up on me. I called back to the correct extension line and the accountant was polite and agreed to bring this incident to his supervisor's attention. While I appreciate Western Exterminator's effort to rectify this issue, I can't help but wonder: how many Asian immigrant business owners have suffered the treatment by Danielle? It is especially concerning when I know that Asian Americans normally let things slide. My mom was going to just finish the transaction with Danielle without filing a complaint had I not been around. I'm not writing this review with the hope that Danielle would be disciplined or fired, I am writing this review to raise awareness and hope that Danielle would become a better person (although I know it is only wishful thinking).

Great service, great communication, and quality group of folks! Good value for the service package,…read moreand they always complete the service as requested.

candor PC has been great I appreciate that they always just and clean under the eaves and o the…read morearea wasps tend to nest along with there standard spraying and servicing the mouse "feeding boxes" Jeremy did a great job. .

Brayden does a very thorough and professional job. He communicates very well with every step he…read moretakes in the process. He is customer service oriented and is better than any other pest control company we have had. Highly recommended his services and Thank you for your diligent work!

FANTASTIC SERVICE AND THE NICEST!! Completely the best, always responsive, very helpful, and great…read moreprice.