I had to write this review based on a half decade or so of renting my current home, with recent years via Idaho Premiere Property Management, but also coming from the perspective of renting in the highest growth area of one of the fastest growing cities in the country... I add the perspective, here, that I do not come from Boise, and my previous renting/PM engagements have been in both MUCH larger, AND much smaller cities.
It's worth reading on to see why I feel so strongly about IPPM's excellence, but if you see all the text below and your eyes glaze over, at least catch this:
*/"You are in excellent hands with these people - their aim is true, their consistency and quality of service is absolute, and there's only one name that I even consider raising when it comes to people asking for a referral for a PM company or landlords, in Boise - that's Idaho Premiere Property Management, and Sheryl Stans./*
It's an unfortunate byproduct of today's "review first, ask questions later" norm that good work oft goes unrecognized. It's even more characteristic of the times renters live in - precarious times, as I write this in mid-2020, at the near-peak of COVID-19, with record unemployment and uneasy/uncertain living situations for those in the position of renting - to let great work - meaningful, empathetic, wonderful work - go unnoticed or unheralded.
That would utterly inappropriate here, and I'm writing this to rectify. I encourage anyone to reach out directly to me (graham@seymourgroup.co) if specific claims need verification, but, in short - IPPM, and especially Sheryl Stans, have absolutely set the sterling standard in my mind of what one can hope for from landlords/PM people, if they're lucky - and that has not once wavered, independent of the challenges Sheryl and her team face, whether by proxy from tenants like myself amidst struggle, OR whether it's externalities outside of our mutual control.
A few highlights:
* *Flawless commitment to "doing what they say they'll do" -* - If Sheryl says "you'll have x by y date" - it'll be there by then, if not early.
* *Modern technology and strong profiency with said technology that makes renting a breeze --* - from application to maintenance requests to just paying rent monthly - IPPM maintains a beautifully simple Buildium deployment that "just works" - and when it doesn't, they're there to help.
* *An eagerness to go above and beyond* -- while somewhat vague or a little seemingly abstract, this one is simple: every time Sheryl and team spot an opportunity to delight the parties they serve, they jump at those chances and seize them with aplomb.
*/but, most of all.../*
* *Meaningful empathy, balanced against a firm sense of fairness and equitability -- * IPPM and Sheryl seamlessly balance the interests of owners, renters, and all parties alike, judging each situation with a willingness to accept new information as it comes along, and to fashion unorthodox solutions that seem to "leave everyone happy.
-- put simply,
*As a tenant, /I would unequivocally recommend IPPM to any potential new renters moving to Boise, and I offer up that recommendation with equal vigor and altruism even to those in the area who might be unhappy with their current arrangements./*
*To owners seeking a professional, organized, high-powered and acumen-first prop mgmt co - /look no further, by all accounts./*
My only regret is only being able to leave 5 stars. That, and the bold/italics writing I did when I wrote this has turned out wonky with slashes and asterisks. :( read more
