Earlier today, Luke came to inspect our chimney. Before he came, he texted me his arrival time to…read moreconfirm our meeting. He offered to remove his boots as he went to investigate our leaking issues surrounding our chimney. He took thorough pictures and notes on the issues and encouraged me to reach out to the roofers we used over the summer. Just after he left, Luke sent me a quote including his detailed recommendations and pictures/video/observations. I felt respected, heard, and he not only quoted me, but offered to help me navigate next steps with the roofers who need to fix said problems. Because of his professionalism and kindness, I would absolutely recommend him to others and will keep this company in mind for any other needs. If our roofers refuse to complete the job and repair said issues, we will absolutely use QF&CS. I wish I would've had them do this originally!

Received their coupon for a cleaning and they showed up and "inspected" the chimney with a camera…read moreand then within 15 monutes were telling me i needed to spend $12,000 - $15,000 to "reline" the chimneys. Charged $704 and no cleaning. I was suspicious so i called our builder who recommended another company. As the other reviews on this page note, i was told by the 2nd company there was no damage and no need for any relining. To add insult to inury they tried to tell me that "relining" isnt as good as replacing the "whole chimney" for $35,000. The 2nd company said that there was no need for any repair but if there were, a relining was about $1,600. This is fraud. And if they say we aren't listed as a customer as apparently they do, I will post the invoice and the charge. Beware.

I request a quote though Yelp and they responded right away…read more I called their office and the info provided was simple and clear (which means a lot to first timers). The service provided was great. Victor did a great job with my fireplace. The detailed report provided was very helpful. Humble Sweeps also answered all of my questions, which is highly appreciated. Great value. I am very satisfied with the service provided by Humble Sweeps.

I made the call to get an estimate, and while the person I talked to was super kind and…read moreknowledgeable, the pricing policy had me shaking my head. First, she needed all of my info before giving me a quote. Of course, when I insisted I just needed prices, she kindly moved on: There's a "service-call fee" of $312, after which they'll discuss pricing and then you get to decide what to do. Yikes! I pay you $312 just to find out what the real quote will be while you're standing in my driveway? This was obviously an easy decision. So far, only one of the three companies I've called for quotes has suggested a minimum service fee.

They were extremely responsive, competitively priced and showed up on time. They provided their…read moreservices and advised me what repairs I would need completed as well as the cost of said repairs. The team was very professional and quick. I'd definitely use them again and would highly recommend.

From the owner: Reliable. Certified. Local. At Caponi Chimney, we provide…read moreexpert chimney sweeping, masonry repair, and gutter services with a commitment to safety and quality. Locally owned and operated, our certified professionals ensure every job is done right the first time. Call today for trusted service you can count on.

I was having an issue with smoke not properly venting up the chimney, and instead partially flowing…read moreinto my home. I called a few companies to ask questions and get some advice and none could even be bothered to talk to me. I called Midwest Chimney Service, and Mike answered. Not only did he spend 10 minutes on the phone with me troubleshooting, he offered to come to my home to evaluate my fireplace WITHIN THE HOUR. He was friendly, professional, and incredibly knowledgeable. If I ever have problems with my fireplace, there is no one else I will call. Midwest earned a customer for life and I would highly recommend this company to anyone!

From the owner: We do chimney tuckpointing, chimney repair, chimney building, chimney flashings, chimney covers and…read morecaps.

Jake, Matt and their team did a great job relining our chimney, putting a new crown on the top, and…read moremaking sure we were good to go for the season. Their prices were fair and competitive and they responded quickly when we had questions. The crew was neat and clean while working in our home, and they finished the job on time. Highly recommended!

We had a fireplace that was unused since buying the house. We've never had a "gas starter"…read morefireplace before and didn't want to burn the place down. I looked around at vendors and liked what I saw about High Rise Chimney so made an appointment with Maggie, who was wonderful. First impression was a good one as one of the owners came out himself! Matt was excellent. No pushy sales pitches, no trying to downplay anything, and frankly shocked me by saying the fireplace was fine and usable but needed some exterior work in the future (again, no pushing). We talked about making it gas only and he talked me through that as well. Best of all, he showed us now the thing even works and gave advise on using it. Fantastic! Absolutely one of the best visits ever. I will be using them for all future needs. Thanks Maggie and Matt!

We had an apparently slow leak around our chimney and through the top crown [cracks] that had…read morecaused significant damage in our attic before we discovered it. I called Pratt Chimney and Steve came out within a couple of days to give his evaluation. We needed to have the chimney repaired, attic restoration for water damage, and drywall replacement and painting done. Steve worked us into their cramped schedule in order to prevent further damage as much as possible. Work was scheduled to start a couple of weeks after the estimate. Because heavy rain was expected before the scheduled work start date, Pratt came our and secured a tarp over the chimney areas to prevent further damage. Brad and his assistant were amazing, courteous, and hard working, completing the job with the required follow-up to allow concrete to set properly, perform water testing, et al. The thorough water test of the chimney and the flashing around it revealed further leak points which required full replacement of the flashing by a Pratt Sub-contractor. Final test showed no leaks. I was then able to schedule the other repairs that were required to complete the attic and room drywall damage abatement. One other thing, the original work was completed in June 2020 [I thought that I had entered a review at that time, but it appears that I did not :-(]. In May, 2022, We noticed water dripping in the basement from an apparent leak around a sewer vent pipe [not associated with the chimney]. I called Pratt to see whether I could get their sub-contractor who did the flashing on our chimney to repair this job. He was not available to me, so Steve sent one of his guys out [another super courteous young man], who went on the roof and caulked around the vent pipe, as well as the exposed nail heads there and around the attic vents. All I can say is that I would recommend Pratt's Chimney without hesitation!!!

Ten stars to Pratt's Chimney Service. I highly recommend them…read more They are professional, knowledgeable and trustworthy. Andrew, our technician, was diligent and very successful in removing soot from our beautiful limestone fireplace. He understood the challenge and complexity besides being very tidy in the process. Kudos to Pratt's. You can't go wrong hiring them. Many Thanks!!!

Pratt's Chimney provided excellent customer service throughout the process and the work they did…read morewas amazing. Dan and his son Jacob converted my fireplace to gas and they made the whole process so easy. Very professional and personable, and I very highly recommend!

Great job on my chimney repair! These guys know what they're doing at a fair price. They are my go…read moreto for chimney repairs and maintenance!