Decided to retrofit our wood burning fireplace with a gas insert/heatilator. Midwest Fireplace and…read moreChimney was the company we decided to use and we are very happy with the results. Jordan and Peter went above and beyond our expectations. We had a stone hearth that had tile glue on top of it that no one wanted to remove. Jordan and Peter isolated the area and not only removed the glue but didn't create any dust outside of their "tent". They were super mindful of dust. When they were finished they cleaned up so well that we didn't have to do anything other than rearrange our furniture. Thanks again guys. Decided to retrofit our wood burning fireplace with a gas insert/heatilator. Midwest Fireplace and Chimney was the company we decided to use and we are very happy with the results. Jordan and Peter went above and beyond our expectations. We had a stone hearth that had tile glue on top of it that no one wanted to remove. Jordan and Peter isolated the area and not only removed the glue but didn't create any dust outside of their "tent". They were super mindful of dust. When they were finished they cleaned up so well that we didn't have to do anything other than rearrange our furniture. Thanks again guys.

Great guys to work with They explain what they will fix and…read moreare honest men to deal with. Chimney repair is not cheap but they work hard to give you a job well done!

We had an apparently slow leak around our chimney and through the top crown [cracks] that had…read morecaused significant damage in our attic before we discovered it. I called Pratt Chimney and Steve came out within a couple of days to give his evaluation. We needed to have the chimney repaired, attic restoration for water damage, and drywall replacement and painting done. Steve worked us into their cramped schedule in order to prevent further damage as much as possible. Work was scheduled to start a couple of weeks after the estimate. Because heavy rain was expected before the scheduled work start date, Pratt came our and secured a tarp over the chimney areas to prevent further damage. Brad and his assistant were amazing, courteous, and hard working, completing the job with the required follow-up to allow concrete to set properly, perform water testing, et al. The thorough water test of the chimney and the flashing around it revealed further leak points which required full replacement of the flashing by a Pratt Sub-contractor. Final test showed no leaks. I was then able to schedule the other repairs that were required to complete the attic and room drywall damage abatement. One other thing, the original work was completed in June 2020 [I thought that I had entered a review at that time, but it appears that I did not :-(]. In May, 2022, We noticed water dripping in the basement from an apparent leak around a sewer vent pipe [not associated with the chimney]. I called Pratt to see whether I could get their sub-contractor who did the flashing on our chimney to repair this job. He was not available to me, so Steve sent one of his guys out [another super courteous young man], who went on the roof and caulked around the vent pipe, as well as the exposed nail heads there and around the attic vents. All I can say is that I would recommend Pratt's Chimney without hesitation!!!

Ten stars to Pratt's Chimney Service. I highly recommend them…read more They are professional, knowledgeable and trustworthy. Andrew, our technician, was diligent and very successful in removing soot from our beautiful limestone fireplace. He understood the challenge and complexity besides being very tidy in the process. Kudos to Pratt's. You can't go wrong hiring them. Many Thanks!!!

Great experience, he came on time and was very polite and professional. I got an estimate on the…read morespot and he made the job in 2 days. Definitely recommended!!!

From the owner: Prime Chimney provides professional chimney cleaning, inspections, repairs, and gas fireplace…read moreservices for homeowners who care about safety and quality.

I request a quote though Yelp and they responded right away…read more I called their office and the info provided was simple and clear (which means a lot to first timers). The service provided was great. Victor did a great job with my fireplace. The detailed report provided was very helpful. Humble Sweeps also answered all of my questions, which is highly appreciated. Great value. I am very satisfied with the service provided by Humble Sweeps.

I made the call to get an estimate, and while the person I talked to was super kind and…read moreknowledgeable, the pricing policy had me shaking my head. First, she needed all of my info before giving me a quote. Of course, when I insisted I just needed prices, she kindly moved on: There's a "service-call fee" of $312, after which they'll discuss pricing and then you get to decide what to do. Yikes! I pay you $312 just to find out what the real quote will be while you're standing in my driveway? This was obviously an easy decision. So far, only one of the three companies I've called for quotes has suggested a minimum service fee.

I'll keep this review updated as my project progresses, and I'll gladly raise the rating if things…read moreresolve well. I hired this company (working with Daniel and Carrie) for a full exterior siding and gutter project. I paid the agreed-upon 50% down payment in full, and the trouble since then has been communication and scheduling. I've had two start dates come and go with no work begun, and several phone calls over multiple days go unreturned after being told I'd hear back the same day. To be fair: the work hasn't started, so this isn't a comment on their craftsmanship, and I'm still hoping to get it back on track. My main caution to others is about the money side. Get a written contract with a firm start date and a payment schedule tied to completed work before you pay anything. And be very careful about large deposits sent by Zelle or Cash App -- those transfer instantly and can't be reversed, so you have almost no protection if the work never begins. If this gets resolved and the job gets done well, I'll come back and update this to say so.

If I could rate this business a zero I would. I first gave them a five star review. Since then they…read morehave been nothing but irresponsible and negligent workers. This company has left me in an unsafe situation due to incompetence and incomplete work. They have been missing in action for over a week without any communication. Also I should have known when they use several different company names that wasn't a good sign. And the worst part is I paid them to start the next project. The bottom line is PLEASE DISREGARD THE PREVIOUS 5 STAR RATING I GAVE THIS COMPANY. And just for the record they also go by the name of D & B Home Improvement.

Pratt's Chimney provided excellent customer service throughout the process and the work they did…read morewas amazing. Dan and his son Jacob converted my fireplace to gas and they made the whole process so easy. Very professional and personable, and I very highly recommend!

Great job on my chimney repair! These guys know what they're doing at a fair price. They are my go…read moreto for chimney repairs and maintenance!