Looking for the BEST dental office in SCHERTZ area? Look no farther! Dr Eck and his staff are…read moreincredible! From the time you enter the office you experience the welcoming staff and it carries on through your whole visit! Dr Eck is kind, considerate and professional. He answers all of your questions and he and his staff during treatment make sure you are comfortable. My sister had oral surgery and had dentures made and every step has been exceptional. I HIGHLY RECOMMEND THIS OFFICE FOR ANY DENTAL PROCEDURES!!!

I haven't been to a dentist in 18 years and I had some traumatizing experiences when I was younger…read more I came in because a filling came out and I had a hole and a crack in my tooth requiring emergency treatment. I left a message Thursday evening. I got a call back first thing Friday morning and was able to be seen that day. Dr. Eck and his team made me feel comfortable and not shamed for my lack of dental care over the years. (Strahler was the previous owner, and before that, Penshorn to clear up confusion in how it may be listed on Google, and Dr. Penshorn still works there ). They assisted me through the process of applying for Care Credit and Alphaeon so I could pay for my services, emailing the links to make it quick and easy. I chose to get a full set of x-rays done (but I had the option to do a limited exam for only my problem tooth if I preferred or had limited funds). I'll be coming back in one week to get my temporary crown & deep cleaning, and 4 weeks later I'll get my permanent crown, which is porcelain, not silver, so I can still have a confident smile. They are all very personable, friendly, welcoming, and real. Every person. I have complete confidence in this team and the dentist to give me the best care. The office is clean and inviting. They offer complimentary products to brush your teeth in the lobby bathroom before your appointment (if you so wish) so you don't feel embarrassed coming in after lunch. I was surprised to see non-GMO snacks and healthy sugar-free drink options (with stevia! Not aspartame or sucralose- I LOVE Zevia drinks!). I'm so glad I found them! They are a God-send.

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

Military families! Stay away from this dental clinic and they are NOT in the network of Tricare…read moreDental Program! They literally scammed me!!! I called in to schedule an appointment in the mid-May, and I told them very clearly I have Tricare dental and asked them if they accept Tricare. They said yes they do accept Tricare and then set up my appointment on June 22. I showed up and checked in, then the front desk asked me to pay $100 copay, I told them Tricare covers 100% on the annual exam and x-ray and cleaning twice a year. Then they told me oh we are NOT in the Tricare network and you need to pay a copay $100! WHAT!!! WHY DID NOT TELL ME ON THE PHONE WHEN I CALLED THE FIRST TIME???!!!! I said then I do not want to proceed with the appointment and about to walk out, the manager saw that I was about to leave, she said oh I can just bill your insurance and waive the copay, since you are already here, I do not want to turn you away. We will just do the x-ray and you can take the images to another dental which is in the network. I accepted and proceeded with the x-ray. I was SO WRONG!! I really really should have left! Later of the day I found another dentist on Tricare Dental Program website and called them and told them what happened earlier today. I was told that: 1) they would need to do their own full mouth X-ray and not accepting what other dentist has done due to liability 2) Tricare only covers full mouth x-ray once every year, I would need to pay out of pocket for the second one. This place wants to make money so bad that they totally abused my insurance coverage! They knew clearly I had Tricare and they could not do any cleaning or needed treatment for me! Even they waived the $100 copay but they submitted $$$ claim to my insurance! Yeah, they got paid from insurance! Now I have to pay for another X-ray out of pocket! STAY AWAY FROM THIS SCAMMING PLACE!!!

The care quality and office experience is horrible. They brought on a dentist and I went to go see…read morethem. I had them do the Invisalign and fill a cavity and about halfway through the Doctor up and left, and when they filled the cavity, they did not take out the cavity and left the cavity underneath the filling and it ended up breaking my tooth and now I need a crown don't trust this dentistry. They hire dentist that are unreliable and they don't take care of their patients. if the dentist up and leaves they try and find every excuse why it's not their fault.

Had a recent pang of tooth pain and had to get over my fear of the dentist, called the office and…read morethey were super quick to get me scheduled and very sympathetic on my arrival when dealing with my white coat syndrome. Dr. Yo was great to work with, checked in frequently with 'how are you doing,' and 'do you want me to explain the procedure as it goes on or just knock it out? Which will help your mind be at ease.' She was very easy to talk to, able to help find and take care of the issue quickly and I genuinely left like 'Why did I have that fear,' I'll be scheduling any exams there going forward. Location is easy to find, office is pretty bustling and busy but all the staff was friendly and mindful of patients being seen. The team who helps you figure out the financial end as far as your insurance breakdown and out of pocket expenses were helpful in making decisions as well.

BE CAREFUL! I was referred to this location by my primary…read moredentist. The Dr here said my whole procedure was going to cost 11,000. No I don't have insurance. Long story short I was a surrogate and was having issues to my gums due to my preeclampsia during birth. I called my primary upset with the price and they're told me to hurry in. Tell me how it went from 11k to 3k. I think the Dr. heard the word surrogate and tried to take advantage of myself and the family

My spouse went in for wisdom teeth removal as an adult. The doctor and the ladies up front answered…read moreall our questions made us feel less nervous and extremely comfortable. The Doctor was also very nice and the actual procedure was pretty fast and he had almost no swelling and little to no pain. We highly recommend this office for your dentistry needs.

This review is long overdue. Dr. Blaine and his team did everything and then some to help my…read more79-year old mother, Mary, to get a comfortable set of new dentures. Dr. Blaine personally did everything in his power, multiple multiple times to get mom the comfortable fit without pain when I didn't think it was possible. Dr. Blaine made it clear her satisfaction and comfort was number one and he personally worked very hard to alleviate her pain and get a comfortable fit. Having just completed a disastrous kitchen remodel with a known big box company that refused to take responsibility and get things done right, I am beyond impressed and owe a debt of gratitude to Dr. Blaine. He was entirely committed to my mom getting comfortable dentures. Dental care is critical to something even more than aesthetics. It is vital to getting proper nutrition. The detailed work it takes is critical. I watched Dr. Blaine and his staff work at mom's comfort over and over until it was right. Dr. Blaine is not a faceless owner/manager who manages his practice from afar, he is active and available in his practices. He is also in the commercial. He made his personal email available in reviews. If that doesn't tell you how serious he is about quality, comfort and satisfaction, I don't know what will. I would also like to mention Ms. Ashley. She is wonderful. She handles so many roles with dedication. Always professional and polite despite us being very difficult and needing more time to come to a solution. I would also like to mention Stephanie, Desiree and Alice for their kind and compassionate care. Kind Regards, Laurie

I had this dentist install 2 implants, lower molars 1 on each side…read more They did good with 1 molar but failed on the second one. The tooth they used was too small but they installed it anyway. I complained about the tooth packing with food every time I ate anything. Because it was too small, food filled the gaps on both sides every time. It looks like a child's tooth in my mouth. They refused to do anything about it. I have to go to another dentist to have this corrected. You know the old saying you get what you pay for, it applies here. Then I requested a crown to be placed on 1 of my upper molar's which was giving me some discomfort. This dentist identified this chipped molar prior to me, keep this in mind. The dentist refused to place a crown on the molar unless I pay for teeth cleaning first, my teeth are pearl white. They just wanted to make more money. The cleaning was a scam as far as I'm concerned. This outfit needs to be reported for its poor business practices, and refusing medical attention to a tooth in need. In a nutshell, this is a 50/50 dentist at best. They just want your money, this is not quality dentistry. You get what you pay for, poor quality and service.

Arrived for my dental appointment this morning and received a warm welcome by Ashley. Received an…read moreoutstanding extensive laser assisted cleaning by Keiko. I walked out the door with the phototogenic smile I was looking for. Thank you Randolph Family Dental!

Please please!!! Find another dentist!! Not worth your time nor money!!…read more Only reason I put 1 star cause they wouldn't let you post it. Over billed my insurance, ruined both my children's back molars, we had to go to another dentist to fix her shotty work. If you like your teeth don't go!!

I went in for a basic cleaning, x-rays and exam. Dr. Ragiru determined I should have a deep…read morecleaning and oral cancer screening. They wanted me to pay more than $2,000 over 2 visits (out of pocket)! They absolutely refused to do a regular teeth cleaning. I left angry and won't be returning.

I've never been fucked before but after leaving this place I was. They always doing some scamming…read moreshit or trying to upsell so hard. I just want my teeth cleaned. I do not care about anything else. 120 dollar tooth brush they try and get me to buy every time claiming my tooth brush at home isn't good enough. I think the biggest slap in the face is keeping me in the chair with stuff in my mouth and on my face and making me sign a paper not knowing what it was then finding out after that it was additional charges that were not covered by insurance. I've never been to a dentist that makes you want to never come back.

This dental clinic is a Gem in the schertz area. The staff is amazing starting with the dental…read moreassistant Denise, the hygienist Karla and the dentist Dr. Ghanizadeh ( Dr.G) . The doctor took her time to answer all my questions, make me feel comfortable and reassured me . Dr. G ( nickname) offered me a treatment that I needed. I can proudly say I found my dentist here in schertz. This clinic is a one stop treatment for all your dental issues.

The staff is amazing and sweet. They worked with me to improve my overall dental health. They…read moregenuinely care about their patients and they provide quality care.

I was referred out for an extraction. The extracting doctor felt the GVDA folks would make a…read moretemporary tooth. GVDA seemed to think the extractor would not extract without the temporary insert. Or maybe expected the extractor surgeon to create the "flipper" But turns out no one made anything. If you have an extraction on the calendar cancel it if no one has a temporary tooth to fit in the gap. This was a bad case of assuming. And we know what happens when folks assUme. I hope from here on out no one else will be left without a replacement tooth. To you young consumer of dental services all I can say is make sure there is a seamless transition with neither referring doctor or extracting doctor assuming the other has done what should have been done. Had I known there was no "flipper" I would have cancelled even though it would have meant wasting some PTO time. In the technical skill level sense everyone at GVDA was technically competent and met or exceeded all practice standards. Aside from this hiccup all care I received was superlative. The onus is on us as patients to trust but verify any prosthetic gets made PRIOR to a major dental surgery such as the one I had at Live Oak Periodontal.

Great and amazing practice!! I would recommend anyone and everyone. Dr McGarrell has treated both…read moreof my children and myself as an adult. The facilities are top notch and very professional front office individuals.

We had an appointment with Dr. McGarrell today and man I got to tell you all the staff was just so…read morefriendly. We haven't been there for three months and I told the doctor man all your staff is so friendly. Glad to see us. We felt very welcome and of course we always get excellent service when we go there so thank you guys also so much for being you all I just can't say enough very well appreciate it thank you Mrs. Jackson