Looking for the BEST dental office in SCHERTZ area? Look no farther! Dr Eck and his staff are…read moreincredible! From the time you enter the office you experience the welcoming staff and it carries on through your whole visit! Dr Eck is kind, considerate and professional. He answers all of your questions and he and his staff during treatment make sure you are comfortable. My sister had oral surgery and had dentures made and every step has been exceptional. I HIGHLY RECOMMEND THIS OFFICE FOR ANY DENTAL PROCEDURES!!!

I haven't been to a dentist in 18 years and I had some traumatizing experiences when I was younger…read more I came in because a filling came out and I had a hole and a crack in my tooth requiring emergency treatment. I left a message Thursday evening. I got a call back first thing Friday morning and was able to be seen that day. Dr. Eck and his team made me feel comfortable and not shamed for my lack of dental care over the years. (Strahler was the previous owner, and before that, Penshorn to clear up confusion in how it may be listed on Google, and Dr. Penshorn still works there ). They assisted me through the process of applying for Care Credit and Alphaeon so I could pay for my services, emailing the links to make it quick and easy. I chose to get a full set of x-rays done (but I had the option to do a limited exam for only my problem tooth if I preferred or had limited funds). I'll be coming back in one week to get my temporary crown & deep cleaning, and 4 weeks later I'll get my permanent crown, which is porcelain, not silver, so I can still have a confident smile. They are all very personable, friendly, welcoming, and real. Every person. I have complete confidence in this team and the dentist to give me the best care. The office is clean and inviting. They offer complimentary products to brush your teeth in the lobby bathroom before your appointment (if you so wish) so you don't feel embarrassed coming in after lunch. I was surprised to see non-GMO snacks and healthy sugar-free drink options (with stevia! Not aspartame or sucralose- I LOVE Zevia drinks!). I'm so glad I found them! They are a God-send.

Military families! Stay away from this dental clinic and they are NOT in the network of Tricare…read moreDental Program! They literally scammed me!!! I called in to schedule an appointment in the mid-May, and I told them very clearly I have Tricare dental and asked them if they accept Tricare. They said yes they do accept Tricare and then set up my appointment on June 22. I showed up and checked in, then the front desk asked me to pay $100 copay, I told them Tricare covers 100% on the annual exam and x-ray and cleaning twice a year. Then they told me oh we are NOT in the Tricare network and you need to pay a copay $100! WHAT!!! WHY DID NOT TELL ME ON THE PHONE WHEN I CALLED THE FIRST TIME???!!!! I said then I do not want to proceed with the appointment and about to walk out, the manager saw that I was about to leave, she said oh I can just bill your insurance and waive the copay, since you are already here, I do not want to turn you away. We will just do the x-ray and you can take the images to another dental which is in the network. I accepted and proceeded with the x-ray. I was SO WRONG!! I really really should have left! Later of the day I found another dentist on Tricare Dental Program website and called them and told them what happened earlier today. I was told that: 1) they would need to do their own full mouth X-ray and not accepting what other dentist has done due to liability 2) Tricare only covers full mouth x-ray once every year, I would need to pay out of pocket for the second one. This place wants to make money so bad that they totally abused my insurance coverage! They knew clearly I had Tricare and they could not do any cleaning or needed treatment for me! Even they waived the $100 copay but they submitted $$$ claim to my insurance! Yeah, they got paid from insurance! Now I have to pay for another X-ray out of pocket! STAY AWAY FROM THIS SCAMMING PLACE!!!

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

This office is AMAZING!! Has a great promo going on and I…read moregot a FREE Burst Electric Toothbrush!! WHOOP! Jane is amazing and will work with you financially, Dr Dang and Cynthia are also amazing to work with and are extremely friendly and informative! I will be back for sure! Awesome office and AWESOME TEAM!

Three times they tried to repair a tooth and the cap keeps coming off. when we scheduled the third…read morevisit for repair we told them that we were not happy with treatment and that we wanted our money back. We were told that a dentist evaluation would need to happen for any further actions. Went in to schedule visit and was told we hadn't confirmed the appointment even though I had specifically said my wife could only visit if the appointment was late in evening Wednesday, my wife only has Tuesday as an off day. We said should could do a 4pm visit. We were told we hadn't confirmed and would have to reschedul. I told receptionist that we had come in especially for that time and it was to correct for the third time a tooth. Receptionist said if we weren't happy with treatment that we should have gone somewhere else. I said they had told us we needed there dentist evaluation before getting money back or any other treatment, Receptionist said they didn't say this. I will gladly take a polygraph test if needed to prove they weren't truthfu. Don't go to this dent because they perform bad service and change what they say constantly.

The care quality and office experience is horrible. They brought on a dentist and I went to go see…read morethem. I had them do the Invisalign and fill a cavity and about halfway through the Doctor up and left, and when they filled the cavity, they did not take out the cavity and left the cavity underneath the filling and it ended up breaking my tooth and now I need a crown don't trust this dentistry. They hire dentist that are unreliable and they don't take care of their patients. if the dentist up and leaves they try and find every excuse why it's not their fault.

Had a recent pang of tooth pain and had to get over my fear of the dentist, called the office and…read morethey were super quick to get me scheduled and very sympathetic on my arrival when dealing with my white coat syndrome. Dr. Yo was great to work with, checked in frequently with 'how are you doing,' and 'do you want me to explain the procedure as it goes on or just knock it out? Which will help your mind be at ease.' She was very easy to talk to, able to help find and take care of the issue quickly and I genuinely left like 'Why did I have that fear,' I'll be scheduling any exams there going forward. Location is easy to find, office is pretty bustling and busy but all the staff was friendly and mindful of patients being seen. The team who helps you figure out the financial end as far as your insurance breakdown and out of pocket expenses were helpful in making decisions as well.

BE CAREFUL! I was referred to this location by my primary…read moredentist. The Dr here said my whole procedure was going to cost 11,000. No I don't have insurance. Long story short I was a surrogate and was having issues to my gums due to my preeclampsia during birth. I called my primary upset with the price and they're told me to hurry in. Tell me how it went from 11k to 3k. I think the Dr. heard the word surrogate and tried to take advantage of myself and the family

Very impressive medical office ice. The sisters who work at the front desk are absolutely charming…read moreand professional. Dr. A is a consummate professional with a wonderful bedside manner. I don't intend on needing dental implants again in the near future but if I ever do, I am coming back here for sure. Thanks for a great experience!

This review is long overdue. Dr. Blaine and his team did everything and then some to help my…read more79-year old mother, Mary, to get a comfortable set of new dentures. Dr. Blaine personally did everything in his power, multiple multiple times to get mom the comfortable fit without pain when I didn't think it was possible. Dr. Blaine made it clear her satisfaction and comfort was number one and he personally worked very hard to alleviate her pain and get a comfortable fit. Having just completed a disastrous kitchen remodel with a known big box company that refused to take responsibility and get things done right, I am beyond impressed and owe a debt of gratitude to Dr. Blaine. He was entirely committed to my mom getting comfortable dentures. Dental care is critical to something even more than aesthetics. It is vital to getting proper nutrition. The detailed work it takes is critical. I watched Dr. Blaine and his staff work at mom's comfort over and over until it was right. Dr. Blaine is not a faceless owner/manager who manages his practice from afar, he is active and available in his practices. He is also in the commercial. He made his personal email available in reviews. If that doesn't tell you how serious he is about quality, comfort and satisfaction, I don't know what will. I would also like to mention Ms. Ashley. She is wonderful. She handles so many roles with dedication. Always professional and polite despite us being very difficult and needing more time to come to a solution. I would also like to mention Stephanie, Desiree and Alice for their kind and compassionate care. Kind Regards, Laurie

I had this dentist install 2 implants, lower molars 1 on each side…read more They did good with 1 molar but failed on the second one. The tooth they used was too small but they installed it anyway. I complained about the tooth packing with food every time I ate anything. Because it was too small, food filled the gaps on both sides every time. It looks like a child's tooth in my mouth. They refused to do anything about it. I have to go to another dentist to have this corrected. You know the old saying you get what you pay for, it applies here. Then I requested a crown to be placed on 1 of my upper molar's which was giving me some discomfort. This dentist identified this chipped molar prior to me, keep this in mind. The dentist refused to place a crown on the molar unless I pay for teeth cleaning first, my teeth are pearl white. They just wanted to make more money. The cleaning was a scam as far as I'm concerned. This outfit needs to be reported for its poor business practices, and refusing medical attention to a tooth in need. In a nutshell, this is a 50/50 dentist at best. They just want your money, this is not quality dentistry. You get what you pay for, poor quality and service.

I've been with Dr. Vardeman for over 18 years. Dr. V, Ashley, Monique....the whole crew has become…read morea second family to me! Always a warm welcome, great service and great communication with me.

Arrived for my dental appointment this morning and received a warm welcome by Ashley. Received an…read moreoutstanding extensive laser assisted cleaning by Keiko. I walked out the door with the phototogenic smile I was looking for. Thank you Randolph Family Dental!

If I could give them a zero I would. Signed an ortho contract with for my son and paid everything…read moreup front that was not covered by insurance. Supposed to be $5200 for invisiline and now want to charge for every visit after one year. What a scam and nothing a customer can do about it because they just threaten to send it to collections if you don't pay. Worst part is the treatment still isn't done!! Horrible way to do business! Update: Received a call from the orthodontist and she explained that it was a full price contract and I should not have been charged. Someone misunderstood the process and a refund check has been issued. Thanks much. I have updated my rating according to the treatment, which was good. I did take away one star for the aggravation of dealing with this......

Rush rush rush! Pokey poke poke! You, sir, are on the brink of dental doomsday! Periodontal…read morecatastrophe! And don't you know flossing too little causes Alzheimers?? Now, that cost-free regular cleaning ... the one covered by insurance? No, Silly. Disasters like yours require the DEEP clean indicated by our super-zippy never-seen-you-before analysis. $200! Every three months! Previous dentist said 2x year ok? Ok to keep watch? Must be a quack. Bet they didn't push our nifty-gizmo power brush system thing either! Ka-ching! Ka-ching ka-ching! Good Christ. No thanks. Where are all the honest dentists hiding?

Outstanding experience with Dr. Iman Marashi!…read more I had two difficult dental problems at the same time. On the left side, I had a broken tooth, and Dr. Marashi extracted the remaining portion, performed a bone graft, and placed an implant. On the right side, I had chronic pain in a tooth that had already had two root canals by two different specialists. Dr. Marashi carefully evaluated it and discovered a canal that had been missed during the previous treatments. He successfully treated it with another root canal. What was truly amazing was that everything--the extraction, bone graft, implant, and root canal--was completed in the same office on the same day! I didn't have to go to different specialists or different offices. The quality of care was exceptional. Dr. Marashi was thorough, knowledgeable, professional, and took the time to explain everything. The entire staff was friendly and made me feel comfortable throughout the process. I have had many dental procedures over the years, and this was by far one of the most impressive experiences I've had. I highly recommend Dr. Marashi and Modern Touch Dentistry to anyone looking for excellent dental care, especially for complex dental problems. Five stars without hesitation!

I had a wonderful experience with Dr. Ghanizadeh. He is very professional, knowledgeable, and…read moregenuinely caring. He took the time to explain everything clearly, made sure I was comfortable throughout the entire visit, and never made me feel rushed. The office is welcoming, the staff is friendly, and the quality of care is excellent. I really appreciate Dr. Ghanizadeh's attention to detail and the way he treats his patients with kindness and respect. I highly recommend him to anyone looking for a great dentist!

We had an appointment with Dr. McGarrell today and man I got to tell you all the staff was just so…read morefriendly. We haven't been there for three months and I told the doctor man all your staff is so friendly. Glad to see us. We felt very welcome and of course we always get excellent service when we go there so thank you guys also so much for being you all I just can't say enough very well appreciate it thank you Mrs. Jackson

Great and amazing practice!! I would recommend anyone and everyone. Dr McGarrell has treated both…read moreof my children and myself as an adult. The facilities are top notch and very professional front office individuals.