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    Ideal Dentistry

    3.9 (9 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Ideal Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Ideal Dentistry Photos

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    Bright Now! Dental & Orthodontics - Bright Now! Dental in Tampa, FL

    Bright Now! Dental & Orthodontics

    2.4(22 reviews)
    0.7 mi

    I recently had my 4 wisdom teeth removed plus 2 additional broken teeth. I was really scared…read morebecause I hate pain and didn't know how it would go. Fortunately the staff put me at ease and did a great job. The surgery didn't take too long, the doctor answered all of my questions, and I was prepped well for recovery. I felt zero pain throughout recovery and I'm thankful that the staff explained everything to me and was soothing throughout my surgery. I did however have a fews qualms. First was the high cost of the surgery which included an unbelievable amount for the use of nitrous oxide. Side note: If nitrous is supposed to make you loopy, it didn't work at all, which made me a bit doubtful having paid extra for it. Also my surgery was rescheduled last minute (day before) due to the doctor's preference. Another issue was I was asked for a reference for the surgery minutes before I was supposed to go in. This should have been collected or asked for well in advance. Overall, I had a good experience and was able to heal easily.

    This was one of the most stressful and unprofessional medical experiences we ever had. We were…read moreinformed at check-in that the office did not have the supplies needed to perform the scheduled surgery as planned. The expectation going in was that four teeth would be removed under sedation, yet we were told at the last minute that they could only offer local anesthetic. To make matters worse, the suggestion was that "if it's too painful, we can just remove two instead." This level of short-notice communication is unacceptable. Changing a surgical plan moments before the procedure is not only unprofessional, but it causes immense anxiety--especially when a patient mentally prepares for minimal pain and awareness, only to be told they'll be fully conscious and likely uncomfortable. Suggesting stopping halfway would also require additional days off for recovery, which is completely unreasonable. Unfortunately, it did not stop there. The aftercare was HORRIBLE. Once we arrived at the pharmacy, we discovered that no prescription had been sent for the necessary medication. We called and left voicemails with no response and had to contact multiple locations before one kind and professional office was able to help us reach a manager. Hours passed before someone confirmed that the prescription was "in the system" but not delivered. After waiting another two hours, the pharmacy still had nothing and informed us it may have been sent to the wrong CVS. When we called back to simply verify the address, a front desk employee answered with no greeting, sounded openly irritated, and immediately placed me on hold for over 30 minutes. When she returned, she did not apologize and abruptly stated it was sent. When I attempted to verify the address, she cut me off and placed me back on hold--this time for 1 HOUR AND 10 MINUTES. Eventually, another employee--who was far more pleasant--noticed someone had been on hold and helped verify the address, which took less than 2 minutes. She could not provide the name of the previous employee and explained that the delays were due to a new system and being short-staffed. I did inform her that this warranted a review. Honestly, more for you, the reader, because why risk being put on hold for 3 hours to speak to a manager? I understand staffing challenges and new systems. What I do not understand is the complete lack of basic, decent customer service--especially in a healthcare setting. At this point, "good" service doesn't even seem attainable here. Overall, this experience was deeply disappointing. If staffing truly is the issue, I strongly suggest retaining employees who value their work and treat patients with respect. There are plenty of people in this economy who would be grateful for a job and take it seriously. I'd gladly send resumes if it means preventing another patient from going through this; heck, I'll work the reception desk myself.

    Photos
    Bright Now! Dental & Orthodontics - Smilebrands

    Smilebrands

    Bright Now! Dental & Orthodontics - Still On Hold

    Still On Hold

    Bright Now! Dental & Orthodontics

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    Westchase Esthetic Family Dentistry - Dr Bulnes Newton

    Westchase Esthetic Family Dentistry

    5.0(4 reviews)
    1.7 mi

    I chose Westchase Esthetic Dentistry based on the 5 star reviews here on Yelp. And they are very…read moreclose by... so I don't have to deal with the stress of driving as much. I made the initial appointment by phone, without any issues. Went in, and was met by the very friendly staff. Had an excellent cleaning done by Marta, and I actually enjoyed it... minimal pain, and lots of chatter and laughter going on. She did a really good job, and explained what was going on as she did it. I am very impressed at the level of care here.

    The entire staff at WestChase Esthetic Family dentistry are all very friendly and professional. My…read moredaughter and I have been going there for the past 3 years and have been happy with our decision to have Dr Juliet Bulnes as our family dentist. It's nice to be able to take my daughter to the same dentist that I go to. My daughter has had routine dental cleanings every 6 months and always gets a thumbs up on her oral hygiene. I've had some much needed dental work done and Dr Juliet is FABULOUS. She's meticulous and takes pride in doing a great job. I've had a deep periodontal cleaning, fillings, and she even saved a back molar from being pulled and capped it... or maybe it was a veneer. Dr Juliet treats her patients respectfully and is honest in giving the course of action before she starts any plan of action. I have even referred a few friends to WestChase Family Dentistry because of the great care I've recieved in the past!

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    Westchase Esthetic Family Dentistry - Dr. Juliet Bulnes-Newton

    Dr. Juliet Bulnes-Newton

    Westchase Esthetic Family Dentistry
    Westchase Esthetic Family Dentistry

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    Ideal Dentistry - cosmeticdentists - Updated July 2026

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