J. Broadnax, I bought my orthics inserts a couple of months ago. The customers service was fantastic. The insect has almost eliminated my knee and back pain. I will be reach out again to get another pair . Thanks Ernest for the a pain free life. read more

Thank you! Your Ideal Feet is awesome the customer service was amazing ! The instant pain relieve and comfort from the insoles and cushions have made such a difference in my daily activities. Oniece Young read more

The customer service I received was phenomenal! The inserts have helped reduce the pain I was experiencing after taking dance classes. Great news, you can use your HSA account to purchase your inserts. read more

I would give 10 stars if I could! I've suffered with knee pain for years and these inserts were the only thing that helped me! I purchased my inserts from another Ideal Feet store that has since closed so I reached out to Ernest to see if he could help me with replacements. Ernest went above and beyond to help me out and I received my inserts yesterday! Highly recommend!! read more

I purchased inserts for my dad more than five years ago and he really liked them but over the years he had worn them down ...recently he asked to go get a new pair as these have a lifetime warranty so we went to this location and while this location is closed if you Google the website and call the corporate office we were fortunate enough to have the general manager or owner meet us at another location and swap out my dad's inserts at no cost due to the confusion of location. my dad swears by these inserts and the customer service is great read more

Potential wording adjustments: Ideal feat? I'd heal feet? I deal feet? ooooO ( ) ---- Paul Bunion? | ( (__.) ---- This is where the IRS has you under Foot is so complicated (26 bones & 33 joints, & assorted tendons). Do you have foot, knee, hip, back pain? Maybe it's your feet. Their Helpful page: http://www.idealfeet.com/foot-health/#foot-pain-treatments Advice: If you have significant pain, go to doctor first, to make sure there is no physical damage. Like glasses, your orthotics need to be re-fitted as you age and body adjusts, and orthotics wear out. Hence, their argument that you could spend more on temporary cheap drug-store orthotics over years. Their pitch: "Try before you buy. Only Ideal Feet offers Fit for Life. As your body and feet change with time, Ideal Feet will replace your supports with a new size for free, for the rest of your life." Buying their product is expensive, because essentially you Foot the bill upfront for a lifetime supply. And this is the Achilles Heel of the situation: is this a long term solution? I suspect they address the bell curve on foot problems, not being able to handle all problems, but many (since they have been in business with brick & mortar stores for awhile). If not satisfied, I was told you get the majority of the cost refunded, but that % is not enough, IMO. But putting the shoe on the other foot, they don't want too many casual customers that give up too soon. Misalignment of customer satisfaction: I did a Google search for complaints. Some see them as their Arch enemy, and have gone Toe-to-Toe with them about trying to get a refund. Read the policy carefully. My wife has tried many different orthotics to cure her pain. Getting old is #@$%, as the warranty of our parts are expiring. Did I tell you about my teeth? Before I stop digressing, I will relate my wife's pain to the foot problems of a Texas legend in history, named (appropriate for this review): William "Big Foot" Wallace, born in 1817, was a descendant of famous Scotland Highlanders William Wallace (remember "Braveheart"?) and Robert the Bruce (King of Scotland). His tall, lean, muscled physique made him an intimidating man, and his unusually large feet resulted in the nickname "Big Foot." His book of pioneer adventures, recorded by John Duval in 1871, made him famous among historians (http://archive.org/details/adventuresofbigf00duva). There's even a town in Texas named after him. In 1836, when he learned that a brother and a cousin had been murdered in the Goliad Massacre, his clan instinct was riled-up, and he left Virginia for Texas to fight Mexico and get even. In 1842, he joined with other Texans to repulse an invasion by the Mexican General Adrian Woll. In another skirmish, and under the command of "Old Paint" Caldwell, Wallace was captured. The commander ordered most of the 159 soldiers to be shot. Beans were put into a sombrero; 17 white beans, the rest black. Those who pulled out the black beans were to be shot. Big Foot drew a gray bean. They let him live and marched the 17 Texians 800 miles on foot to the brutal Perote prison in Mexico. He endured two years of hard time before being released in 1844. Thereafter, as a Texas Ranger, he was known for his tracking skills and story telling (led to the book). Example: As a postman, he drove a mail mule train from San Antonio to El Paso. One time, after losing his mules to Indians at the halfway mark, he walked to El Paso and ate 27 eggs at the first Mexican house he came to, before going into El Paso for a full meal. My wife says her feet probably felt like Big Foot Wallace's feet after his 800-mile march, but I think she is telling a tall tale. It was probably like walking to El Paso. End of digression. I went here to check Ideal Feet out for my wife, but the sales person offered a free consultation for me (I occasionally have tendon pains). The place is full of brown couches. Consultant was nice, no pressure sales, and explained their approach very well. The analysis is based on stepping on a pad for an imprint onto paper. He writes a number down, tells me flat feet, and brings back a plastic orthotic, which I try in one of the Brooks walking shoes (a brand they can sell). He pushes on my hands before and after for some balance experiment, which I don't fully buy into the logic. He explains that I should feel like there is a golf ball under the arch, which corrects my fallen arch. The idea is to wear that increasingly over time, and on off hours, wear a lesser one for maintenance of the arch adjustment. Based on their footprint methodology and my wife's experience with other orthotics, I was not ready to commit so much money with fallback hope of a most-of-it refund, especially based on the complaints. Call the deal a bad foot smell, if you like. They respectfully took my concern of a mis-Step in Stride. Thus, A-OK. read more

Ideal Feet - Orthotics Near Me - Houston, Texas

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These folks might be frauds, I went after hearing about their add on the radio and you can tell they get very uncomfortable when you start asking too many questions. They start off by doing basic measurements and looking at your arches, part of your pitch is to tell you doctors are a waste of time---huge warning sign. They tell you that you pay once for lifetime adjustments for free, that they will even change out your support for free....here is the problem, the athletic supports take time to break them in. They give you some pitch about how its 2 hours the first day and then you shouldn't wear them and then you gradually work your way into these supports. The athletic supports are $350 and they try to sell you another support for casual shoes for $175, so your looking at $525 with no guarantee and when you ask about this they get VERY uncomfortable. I asked the sales lady three times and she changed her response all three times. The net is that there is some type of 30 day guarantee, but they can't tell you what is for sure and being that you can't even wear the supports full time until after two weeks you have essentially two weeks to try these. When I asked the sales lady for a written copy of the guarantee she actually said it would print out when I paid for the support!! LOL, yeah right. She then went to ask some other lady in the back and I took a picture of the guarantee they have framed on the back wall states they will give you a refund minus a 30% restocking fee (see attached picture) However, when the lady came back out she handed me a written copy that stated they provide no refunds and only approved exchanges can be used for store credit. This really sucks because I believe stores like this take advantage of folks who have serious foot pain and want a solution. I'm sure most folks like me would even pay the money if we knew it would work. I'm sorry though, I'll never do business with a company that can't give me a straight answer and in doing further research online there are some folks that have claimed their supports actually caused more serious damage to their feet....I don't know if any of this is true, but I'm not spending $500 to find out. read more

Ideal Feet - Orthotics Near Me - Houston, Texas

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Location has moved to Sam Houston Parkway & Briar Forest. Bought shoe inserts over 6 years ago & needed adjustments since I had 2 new pairs of shoes (old pairs wore out). Ideal Feet guy could have sold me new products but showed me how to modify my new shoes without having to buy anything from Ideal Feet - walked out with no charges! The product itself is excellent - was unable to walk without pain before I got the inserts (in my case it's bad knees). read more

Just picked up a pair, felt relief in my lower back pain. Some people complain about price, but it's like they say, you really do "get what you pay for". They also have a lifetime guarantee so that was all I needed. Highly recommended for people that have chronic lower back pain as that was what would affect me. The inserts are also meant for people who suffer from hip, knee, and foot pain. Will wait a couple months then plan on taking my father for his pair... Thanks Idealfeet!! read more

Hugs & Kisses!!!! My orthotics are AMAZING!!!!!!! Life savers!!!!!!!!!!!!!!! I'm now able to run pain free and when I wear flat sandals or my wedges, they provide the exact amount of support needed to walk all day in Comfort! Thank You so much! read more

I purchased a pair of Ideal Feet inserts more than ten years ago. Recently one of the inserts developed a crack. I call Ernest with Ideal Feet in Houston and inquired about getting a replacement set. He was responsive and helpful. In fact, Ernest actually met me to deliver the new inserts to me. Now I am good to go for another ten years or more. Thanks Ernest! read more

I visited the new location at 6254 Westheimer Rd. In Houston and i have been wearing the orthotics for about a month now and I love it. I now have no foot pain after hours of working. They also make wearing heels a comfortable. read more

I recommend Ideal Feet as a great place to go for foot relief or comfort. Highly recommended and the Service there is great! Especially the Houston store, ask for Brandon read more

DO NOT DO business with any Ideal Feet Store. We purchased their product two months ago, and when we went back for our refitting, the store was closed. We contacted the corporate office and they said that each store is an independent business and they are not affiliated in any way with the store or owner once they close. No refund, no exchanges and no other stores will take up their service or help with any further needs. A big rip off! DO NOT DO BUSINESS WITH THEM. They are closing stores and you will lose all your money. We spent $500.00 on our products which included a money back guarantee and a lifetime replacement. It doesn't work when there is no store. read more

i gave the set of insoles to my fiancee upon michael berry's recommendation. she suffers badly from foot pain and she felt better immediately. we went on to galveston for her birthday and she has worn them all week and feels better. she told me not to expect high heels, but i can hope. i really just want her to hurt less and we have accomplshed that already...thanks IF! read more