My husband and I had been looking forward to shopping at The Patio to look for outdoor furniture…read morefor when our home renovation is complete. They open at noon, which worked for us. We made arrangements to be there late afternoon. Upon entering the store, it was extremely warm, which is understandable as the temperature outside was reaching 107 degrees. What we did not expect was the icy reception from the owner and his staff. We were never greeted the entire time we were looking at the furniture. We were there a good 10 minutes, but enough was enough. It was time to leave. We can shop elsewhere where common courtesy goes hand-in-hand with good customer service. The furniture was outrageously expensive too. I do not recommend The Patio, and we will be taking our business elsewhere.

I ordered a sofa and chair from The Patio. They were delivered today and they are exactly what I…read morewanted. Not only is the furniture beautiful Jason the owner and his son delivered the furniture... and hauled away the old furniture. It doesn't get better than that ! I would recommend this place to everyone! Thanks to the Malooly family for going beyond just making a sale!

If you are looking for unique and well built furniture then you must visit Texas Metal Furniture…read more They have a variety of items to fit any theme for your home, office or business. So swing on by and check out El Pasos newest storefront you won't be disappointed.

From the owner: We have Aluminum Furniture, Lamppost, Mailboxes and Statues in Multiple Colors and Designs…read more We have moved to: 7824 North Loop

Man, they have some cool Halloween decorations out already. Some 20-foot inflatables for $199…read more Thats pretty awesome for Halloween buffs like us. Check it out now before they are gone.

I am so upset! I literally returned Christmas items worth about $30 and they refunded be back $8…read more Apparently if you return Christmas items after Christmas you return them at 75% off! I am not shopping here anymore! That type of information really should be told to the customer at the purchase time! I am not going to read the small print about returning Christmas items! I bought too many and thought ok, I have the receipt saved I will return them after all the holiday craziness, thinking I would get to return it, with my receipt! All the items are in the same packaging. I guess I get it, loss prevention, but you can resell it! But these were type pricey and never even opened in the same bag too. I am just upset! They lost my business for a bit! Back to Hobby Lobby lol

I'm not entirely sure how we have missed this place since living here, but I blame COVID…read more If you are looking for that 'something' for the home, start here...seriously. This place is like the decor of Hobby Lobby meets the size and layout of Costco. From picture frames to bed frames, Christmas decorations to every imaginable size and style of rugs, You can almost bet you'll find what you are looking for here. The real trick is to not spend your entire paycheck.

services sucks curbside offered by online store no-one to take to your car Manager Hilda super rude…read moreand ugly to no professionalism at all but I guess thats to be expected

Berenice provided exceptional customer service to me while working on a staging project together…read morefor a client. Her communication style is superb, and she is easy to coordinate with. She is a kind woman and certainly is deserving of continued success.

From the owner: This is a delivery-only location for CORT Furniture Rental. Browse furniture rental options for…read moreyour home, office, or off-campus apartment around El Paso. With flexible rental terms, you can select from a variety of high-quality furniture and decor to suit your space. Place your order online, and enjoy delivery straight to your door in as little as 48 hours. CORT makes it easy to furnish your space with stylish, functional options that meet your needs.

Deeply disappointed on how this experience worked out. We…read morewere here on Tuesday to look for a new couch. As soon as we walked in, we had a sales person come up to us and introduce himself. We told him we were looking around and we'll find him if we need anything. He continued to follow us around the store, which made is very uncomfortable. I am not here to steal a couch, settle down. We eventually made a decision and we had a few questions he wasn't able to answer (is the fabric pet stains proof) and had to call someone over. I think he wasn't really understanding us, since we do not speak Spanish. Once we pointed out the couch to him and got the details we wanted, we told him we're going to walk around and find him when we are ready to check out. He followed us again and stayed within earshot of our conversation, and it felt like he was spying on us. At least have the decency to walk away further instead of making your customers feel stalked. We went to the register and every question we had, he needed help answering. Do we need to register the warranty? He said yes, the cashier said no, if you have a claim, just submit it. Can we get a delivery in the afternoon? He could not answer and was having trouble explaining the delivery system. It felt like he had earned his commission and he was ready for us to leave. We set the delivery (and paid $170 for it) for Tuesday of the following week. On Friday, we received several text messages about our delivery for Tuesday morning between 830 and 1130 am. We both work, so we asked for an afternoon delivery. They were NOT accommodating AT ALL and just cancelled the delivery and told us to schedule for another day. We decided we do not want Ashley's business and went back to the store to cancel the order and get our money back. We had to explain to 4 different staff members what it was we wanted. They offered a $200 discount, which we turned down. Salvador, our sales person from the previous encounter, was trying to tell the cashier we cannot have the delivery refunded because it was supposed to be delivered today (Friday). He forgot really quickly that he set up the delivery day for Tuesday. Eventually, we received our full refund. No wonder people shop online if they are treated this way. Multibillion dollar company is unable to schedule a delivery that works with the customer's timeline. Will never return and do not recommend. Terrible in every aspect.

We bought several pieces of furniture from here. The service was good and the price was…read morereasonable. However, repairs took sometime and several calls.

greatest furniture store in the southwest great prices for…read moreeven better quality furniture great owner that cares and will work with you very easily!

We are buying a house and needed a bunch of furniture. We needed couches and tables for the living…read moreroom. A dining room set and a full guest bedroom set. We spent 2 hours with Reggie B. this morning. He was super helpful. He wasn't pushy at all while I literally sat on everything lol. He was patient and answered all our questions. There was a good sale of 25% off on everything. After we left I had a follow up question and he responded right away. It's super nice being able to get everything I want at one store.

First of all, they are a show room, they will not sell you anything that you can walk out with that…read moreday. Second, they lied to me and bait 'n switched me.

Love it here! I feel like I'm home Ever since Charlotte's…read moreclosed, El Paso has been lacking High End Fine Furniture. Furniture Max has it!!! As well as affordable options, mattresses and adjustable bases. Everything your home could need!

We have been a customer for several years. Great place to shop for furniture. Awesome service. Go…read morelocal! Yolie

Was able to find a beautiful bed and nightstands in stock and very reasonably priced! Delivery was…read moreright on time. Would highly recommend!

Beware when shopping at this Company!! Poor customer service and inflexible adjustments (credits)…read moreto an order. Their mistakes are not recognized. Escalating to higher management is an also a complete waste of time. Overall very poorly staffed.

Nice selections and lovely furniture that lacks true quality and durability. Customer service was…read morefine but like many in retail, some associates think if they act just a tad uppity it lends to the "higher-end" atmosphere. Whatever you do select the higher quality inserts from the start.