Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

Great repair and customer service! I took my tablet in because nothing would show on the screen…read moreafter I dropped it. The front and back separated as the tablet hit the floor. The only way I could tell it was working was that the scheduled alarms were sounding as usual. I'm glad I went, I prefer to keep my electronic devices as long as possible. Thanks to Electronics Overhaul for having reasonable repair fees. A special thanks to Adam, who I believe did the work!

This is the third time Ive had to get something fixed here its been perfect everytime, once again…read moregot my phone back the same day everytime I need a phone or laptop fixed these are 100% the people to call.

DO Not Use This repair facility. My LG V60 was not repaied problerly and developed a new problem…read moreafter repacing the charging port. Outgoing calls now have echo and feed back, I have been lied to about the parts and told they cannot fic the new problem. Incompetent repair Subject: Consumer Complaint Regarding LG V60 Repair at MR Fix on 21st Street in Norfolk I am writing to file a consumer complaint regarding repair services performed on my LG V60 at MR Fix on 21st Street in Norfolk. I brought the phone in because the USB charging port had become loose after several years of use. Before choosing MR Fix, I contacted several repair shops. MR Fix quoted me $150.00 to replace the USB port and battery. Although that price seemed high compared with the cost of similar parts available online, it was lower than the other estimates I received. I dropped off the phone on a Saturday and picked it up later that same afternoon. At first, the repair appeared to be successful. The phone was secured with rubber bands, and I was instructed to leave them on for at least five hours so the adhesive could set. I removed them the following day. Soon after the repair, however, a new problem appeared. While the charging function initially seemed improved, people receiving my outgoing calls began reporting echoing and static. I had never experienced this issue before the repair. When I raised the concern, I was told that other T-Mobile customers in the area were experiencing similar problems. Unfortunately, I was unable to return to the shop immediately because of serious medical issues, including acute kidney failure and a later diagnosis of blood cancer. Between hospitalization, testing, and medical appointments, I could not bring the phone back until early June. I did not expect a free repair, but I did expect the business to make a good-faith effort to address a problem that began after its repair work. By that time, the USB port was also becoming loose again. Before returning to the shop, I researched the issue and found that this type of echo and feedback can occur after an LG V60 USB port replacement if the small gasket that stabilizes the microphone ribbon is not properly replaced. Without that support, the microphone can contact the phone chassis and cause feedback. I brought this information to the technician and explained the symptoms. The technician initially tested the phone by calling his own phone while using speakerphone and said there was no problem. I explained that I do not normally use speakerphone and asked him to test it without speakerphone. When he did, the echo was present. He then suggested the phones were too close together, so my wife walked outside and down the block while we placed another call. The problem was still obvious and could be heard clearly. I showed the technician information describing the common cause of this issue and the recommended repair. He dismissed the information and stated that he knew how to repair the phone. He also claimed there was no slot for the microphone to fit into. He then showed me a part that did not appear to be related to the USB port assembly and said it was the microphone. Despite my concerns, we agreed that I would return the following Saturday and that he would attempt another repair for $35.00. When I returned the next Saturday, I asked to see the replacement part before the work was performed. The technician brought out a sealed package labeled "LG V60 Antenna." I explained that this appeared to be the wrong part and showed him a printout of the LG V60 USB port assembly, including the microphone ribbon and its mounting location. He became upset and asked whether I was trying to tell him how to fix the phone. I also pointed out that the antenna board had no connection point for a charging cable and did not appear to address the USB port or microphone issue. The technician then told me he could not fix the phone. As a result, I am left with a phone that no longer works properly for outgoing calls, and the original USB port issue appears to be returning. I am concerned that the correct parts may not have been used and that the repair was incomplete, incorrect, or improperly performed. I paid for a repair that did not resolve the issue and appears to have caused an additional problem. I am requesting a fair resolution, including a refund of the repair charge or reimbursement for the cost of having the phone properly inspected and repaired by a qualified technician. I also ask that MR Fix review its handling of this matter, including the apparent confusion over replacement parts and the refusal to address a problem that appeared after the original repair. I would appreciate a written response explaining how this complaint will be resolved. Sincerely, John Frame

I dropped my iPad and shattered the screen. Thinking I would need to replace it, I decided to try a…read morelocal repair shop first. Winner! I took it in this morning and three hours later, for a completely reasonable $99, my iPad was good as new. Highly recommended!

Smh, asked for a oled screen replacement, PAID for an oled screen, they put an LCD screen on my…read moreiPhone. Guess they thought I wouldn't notice. DO NOT COME HERE!!!!

Great work and fast, dropped my wife's phone off at lunch and was done i a few hours before i got…read moreoff work, will be back again

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

Completed service on my MacBook Pro and repaired a software issue. Owner also repaired 2 of our…read morecollege students MacBook Air.

From the owner: We are the one stop shop for your Phone, Tablet, and Computer repair needs. We also buy your broken…read moreor damaged Phones as well as the ones in good condition. We work with most model phones as well as tablets, desktops and laptops. Most repairs can be completed in one hour or less. Visit our website or contact us for more details.

Has great customer service ,very polite also good at what they do…read more Jacob was very helpful in what I needed and got the job done.

WARNING TO ALL CUSTOMERS…read more TLDR: DO NOT believe the initial quote provided by this shop before their diagnosis and DO NOT let the staff intimidate you into paying more than what was initially agreed. LOOK ELSEWHERE or be prepared to DOCUMENT YOUR INTERACTIONS for a more truthful and respectful experience. The following is a summary of our experience to help ensure this does not happen to future customers. Context: An initial quote range of $180-300 for a MacBook screen repair was recieved from staff member Jacob, along with assurances that it would cost no more than that range. An $89 diagnostic fee was charged (they did not inform that this fee was nonrefundable, only that it would go toward the repair cost should the service be accepted) Days later a follow up phone call was made to the shop to confirm the final quote. A new and increased quote of $400 was provided by "Mo", the woman who answered the phone. When asked if a refund of the diagnostic fee could be arranged, Mo stated that the fee was nonrefundable, and did not seem to care when informed that we were never made aware that the fee was nonrefundable. She simply said "sorry". After stating the details of the intial visit to the shop, including the previously agreed upon quote range which was much less than the new quote, a staff member that goes by "Zombie" took over the phone call to emphasize that Jacob "tells everyone the diagnostic fee is non refundable" but an email address can be contacted for disputes. It's worth noting that Zombie's tone on the call was not polite and he seemed annoyed about the interaction. Zombie also stated that they would "check the security cameras to see if Jacob failed to mention the fee was non refundable", and text a man by the name of "Dennys" about the situation. It was not until after an email was sent regarding the refund, and a second phone call was made to the shop (answered by Zombie) to confirm the names of the staff members from the first phone call, that a refund was offered. At this point, Zombie's tone had completely changed to what it should have been from the beginning, empathetic and polite. To his credit, he even apologized. The favorable outcome of this interaction does not negate the negative experience endured, or change the fact that the actions of the staff were unacceptable. Unacceptable actions: - Inaccurate initial quote - Failure to inform that the diagnostic fee was nonrefundable - Failure to honor initial quote range - Rude demeanor of staff when concerns were voiced by customer While the value of $89 varies person to person, how a business treats its customers is what truly matters. Ultimately, what could have been a very positive customer experience was soured by the acts of the staff members regarding our concerns. As someone who has worked in customer service for 15 years at various management levels, here is a script for your staff that may prove helpful, as it seems the current staff has not been adequately trained, or simply fails to execute the training recieved: For customer concerns/disputes regarding conversations that happened in the shop that may need to be verified through camera footage: Staff member: "I understand your concern and I thank you for bringing this to our attention. Let's see how we can resolve this for you. Can you please share the details of the conversation?" (Once details are recieved): "Great, thank you for providing those details. Before a determination can be made, we will review what information we can on our end and get back to you regarding a resolution. What is the best way to reach you?" With the correct tone and attitude, the above script can go a long way in preventing my experience from happening to others. Cheers

It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.

This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again