Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Absolute worst management company. Condo associations should look elsewhere. Unresponsive staff,…read moreincrease fees continuously and receive kickbacks from most of the service companies. Now they are charging excessive fees for the processing of HOA fees to the tune of and additional $3.25 a month.

We needed the garage sill replaced as well as having a 3x5 section cemented. Contacted Kron…read moreProperty Services and they set up a job date, four days later. Tim and Joe showed up (mask on) and started the job. A few hours later, our garage was transformed. We highly recommend Kron Property Services and will be using them in all future home repairs.

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

Denise Rosato is the ultimate real estate professional! When I asked her to rent my home, she…read moreenthusiastically assisted me. She went "above and beyond" - even helping me fix a problem area in the kitchen. The property looked fantastic when we finished with it so I said "why don't we see if we can sell it ?" To my surprise, she found a buyer with excellent financing! Elegant staging props were placed to enhance the listing. The property photos were gorgeous ! The offer was exactly what I wanted & negotiations were a breeze. The entire process went smoothly. It was the least stressful real estate transaction I've had in years. Excellent communication & very helpful with all aspects of the process. Highly recommend!

I worked with Peter, but glad I did because it prevented me from making a huge mistake by moving…read moreinto one of his apartments when I clearly should not have. Saw postings for a 1br apartment in Stamford, which looked to have good Sq footage, large rooms, great light, and a nice porch to hangout on; however, once arriving to the place shown on Zillow, not only did Peter show up 20 minutes late (to traffic... shocking!), but also showed me a completely different apartment. I was in a bunkbed apartment, where rooms were awkwardly leveled ontop of eachother, the rooms were dark, no access to the porch, and out of the 11 photos that he posted to Zillow only one matched, and that was of the actual house. I was rushed through the apartment and still decided to take the apartment for convenience purposes (reduces my drive to school by 45 minutes). Peter told me that I was able to move in within one week, which was fine with me. After leaving, Peter asked me to fill out an additional application sent via email ( I suppose the one on Zillow wasn't sufficient, although I paid an application fee for background check and pay verification). Anyways, I filled out his application, but it asked for my bank account and social security numbers. I was not going to send him that information again, because it was already verified on Zillow. Subsequently, I submit the application and he then proceeds to text me requesting my social security number. I hesitantly sent it (he claims he needed to run a background check, but zillow does all that for him). Needless to say, after I sent him my social security number he never reached back out to me. No follow-up. No explanation. No denied application. Just nothing. In my opinion, Peter is unprofessional and out of touch with reality! Do not rent from this agent nor agency... something just isn't right about them!

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

Spread the news! Lee and Julie are the best realtors around!…read more They are incredibly kind, thorough, and dedicated to getting deals done. Lee and Julie went above and beyond to accommodate our schedule and showed us a lot of houses, making sure we saw every property we were interested in. Their commitment and attention to detail were evident throughout the entire process. They consistently put their best foot forward, ensuring we had the best possible experience. If you're looking for top-notch realtors who will work tirelessly for you, look no further!

The dream of buying our first home would not have come true without the tireless work of Total…read moreRealty. I could not fathom better expertise, support, and guidance. Totaly Realty is a highly recommended choice when you need someone trusted in your corner while making one of the most important purchases and decisions in your life. They are always available to answer questions. Most importantly, they are committed to outcomes that make you, the buyer or seller, genuinely happy.

I have had Al Melotto sell three properties for me, all closing within 30 days of listing. Great…read morecompany to work with!

I reached out to Fab Real Estate after finding them on Yelp and I worked with Clay Sanchez. I…read moreclosed this morning on my very first house and the process was riddled with issues from the first moment I placed the offer (all the sellers fault.) Clay coached me through everything and was extremely attentive. He simplified the process and was always there to answer my many questions. I absolutely recommend working with him and will refer him anyone looking in the Candlewood Lake/Danbury/New Fairfield areas.