We are so blessed to have found David and his team it's has been a pleasure working with him…read moreeveryone has been so delightful and the work is nothing short of outstanding. Thank you and your team looking forward to a long relationship with Total.

Great company to work with !! punctuality and exceptional…read morework !! Great quality quick responses

Everyone is ok, agree with Ellen M. avoid Jean in accounting at all costs!!! She is incredibly…read morerude and you can't get a sentence out before she cuts you off, or never returning the calls. I have left 3 VM now and she answers and just says "Sorry can't hear you, you have statics" and immediately hung up. Bad service from her.

The worst kind of management. Nobody does their job, but they get paid. Tons of issues on property…read morego unresolved for YEARS!!!! If their name is on it, run the other way quickly!!!!

Our property manager changed several times, and lives far away. Problems were never addressed, or…read moreignored, and now that we have left the building, they are inventing reasons not to return our deposit. This company has no honor, or integrity, or respect for its tenants, and will do anything it can to ignore its duties as a landlord. Stay away from their buildings!

This is the first review I have written on any platform for any good or service in my life, but I…read morefelt compelled to do so given how bad Pyramid has been and to save others from a similarly horrible experience. They are a complete joke of a property management company - our property manager is George Theodoridis who doesn't return calls/emails and can't even manage the landscapers for our community or a simple landscaping contract. My property value has suffered materially due to Pyramid's carelessness and incompetence. I own several properties in Stamford and have worked with many other property managers who are much more responsive, professional, and competent. You can't get anyone to pick up the phone in their "office", I'm actually doubtful anyone there is working close to full time there, if at all. They are sitting back and clipping coupons and not actually managing the properties they are paid to manage. I implore you to take your business elsewhere or else be ready for months of never ending headaches for even the simplest of tasks.

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

Denise Rosato is the ultimate real estate professional! When I asked her to rent my home, she…read moreenthusiastically assisted me. She went "above and beyond" - even helping me fix a problem area in the kitchen. The property looked fantastic when we finished with it so I said "why don't we see if we can sell it ?" To my surprise, she found a buyer with excellent financing! Elegant staging props were placed to enhance the listing. The property photos were gorgeous ! The offer was exactly what I wanted & negotiations were a breeze. The entire process went smoothly. It was the least stressful real estate transaction I've had in years. Excellent communication & very helpful with all aspects of the process. Highly recommend!

I worked with Peter, but glad I did because it prevented me from making a huge mistake by moving…read moreinto one of his apartments when I clearly should not have. Saw postings for a 1br apartment in Stamford, which looked to have good Sq footage, large rooms, great light, and a nice porch to hangout on; however, once arriving to the place shown on Zillow, not only did Peter show up 20 minutes late (to traffic... shocking!), but also showed me a completely different apartment. I was in a bunkbed apartment, where rooms were awkwardly leveled ontop of eachother, the rooms were dark, no access to the porch, and out of the 11 photos that he posted to Zillow only one matched, and that was of the actual house. I was rushed through the apartment and still decided to take the apartment for convenience purposes (reduces my drive to school by 45 minutes). Peter told me that I was able to move in within one week, which was fine with me. After leaving, Peter asked me to fill out an additional application sent via email ( I suppose the one on Zillow wasn't sufficient, although I paid an application fee for background check and pay verification). Anyways, I filled out his application, but it asked for my bank account and social security numbers. I was not going to send him that information again, because it was already verified on Zillow. Subsequently, I submit the application and he then proceeds to text me requesting my social security number. I hesitantly sent it (he claims he needed to run a background check, but zillow does all that for him). Needless to say, after I sent him my social security number he never reached back out to me. No follow-up. No explanation. No denied application. Just nothing. In my opinion, Peter is unprofessional and out of touch with reality! Do not rent from this agent nor agency... something just isn't right about them!

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

Whatever you do DON"T move into a RMS company or anything to do with Randy Salvatore. I had the…read moreworst experience. The staff comes off as nice and wanting to help and then go behind your back it seems to do everything in their power not to help you, only to backstab you. They are dishonest and discriminate amongst their properties. Shady would describe them best. Stay away, far, far away unless you want to waste time and money on people that are selfish and only have their own interests in mind.

The apartments are spacious, the amenities are comparable to other places in the area, and the…read morerents are fair. HOWEVER, do not sign a lease unless RMS agrees to a lease termination clause. Plans change and sometimes you need to leave early. I gave 7 MONTHS notice where I could move at any time. RMS said they would try to find someone to take over the apartment. Unfortunately, it is not in their best interest to do so. I had a great experience living in an RMS building for 3 years. Unfortunately, it did not end well. Learn from my mistake.

Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Absolute worst management company. Condo associations should look elsewhere. Unresponsive staff,…read moreincrease fees continuously and receive kickbacks from most of the service companies. Now they are charging excessive fees for the processing of HOA fees to the tune of and additional $3.25 a month.