THEY WERE AMAZING AND QUICK. Daira at the front was super dope! Would recommend 10/10read more

Drove to Mandarin and store was closed. Neither branch answered the phones. No notice. Just did…read morenot come to work. Either they are gone gone or just don't give a rats ass.

Walked in and got help right away! Explained what was wrong.. he looked it up and worked a price…read moreand made it happen! 30 min tops works for me!

Fast work & 2 very pleasant employees! Came in 30 minutes before closing - replaced iPhone screen…read morewhile I was waiting for a little over $100 - I gave them a screen protector and they put it on for free! 1 year warranty (I think) they said.

This is the only place I'll go to fix my cell phone. Fast, courteous, and inexpensive!read more

We brought in an Ipad air to have the screen replaced. We spoke to Dominic who provided a fair…read moreprice and delivered by the promise time with a friendly attitude. Thank you!

OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!

I never leave reviews. Nice enough people...went there as a specific choice to buy local rather…read morethan go to the Assurion affiliated behemoth. It may have been a mistake. I'm 57 and never had to replace a screen. I dropped my phone, screen broke...had to do it. Such is life. They fixed it, more expensive than the franchise place but it was my choice...all good. 11 days later my screen is cracked...I didn't drop it, didn't put the phone in any condition or environment that was in any way out of the ordinary....genuinely...on my kids...no lie. Just as it was before being fixed, my phone resides on an Otter box. I am at a friend's house...I set my phone down...pick it up an hour or so later and it's cracked. Does something rub up against it? Probably...maybe. Can't be sure. But there was zero stress put on the back or front of the phone. It was in my pocket, in the car and in this person's house. When I came back and explained my situation, the best they could do was instead of paying the $188 I paid originally, I paid $150. On the one hand, I get it. The warranty not covering physical damage makes sense. People are nuts, people are irresponsible, etc. But I got zero vibe, feeling, sense that my take mattered. I didn't ask for it but was thinking...if I'm the business owner, maybe I throw in a scree protector at not charge. A minimal...coupla bucks investment in a customer that says on some small way...we get it...you just paid $188 for a replacement and 10 days later...inexplicably you're paying another $150....so...as a basic gesture of goodwill...here's the bare fu***ing minimum we can do to display some level of service...and nope. Just a transaction. Gimme a GD reason to pay more to shop local next time. Your shortsightedness cost you not just a customer but probably 8-10 customers if basic marketing principles hold. Shop local - please...for everything you can. Your dollar, when spent locally serves the business and your community 10x vs what comes from shopping at a chain. However...if you need a mobile phone repaired...there is no benefit to shopping local. Why? Because they know they have you. They know you are captive to your phone. Really. They're right. We are. No argument. Go to the behemoth. Go to the chain if you need your phone fixed. These guys are no better. They know you will do whatever to get your phone back. They clearly use inferior quality product. And I feel for them on some level...they are competing against massive volume that prices them out for many folks. Well, this is the rare occasion where the local place lost me. I won't say "don't shop here", etc...cause maybe my experience is just a one-off. And...also...F them. They had a shot at being decent and failed.

Iphone911 to the rescue w excellent service from Caleb - a techie with a heart! I'm new to Jax…read morefrom Los Angeles and rely heavily on Yelp and Google reviews to find good services etc. Yelper reviews did not disappoint my trip to iphone911! After my most recent whirlwind trip from Jacksonville to Canada to Philadelphia then Los Angeles then Hawaii and back through Los Angeles to Austin to Atlanta to Jacksonville (thank you airlines for all your crazy flight cancellations by the way! *sarcasm*), a crack in my iPad 5th generation screen occurred somewhere along the path. I use my iPad for video conferencing especially while I travel, and it is my lifeline to my work as a therapist. I didn't want to replace my iPad unnecessarily and looked up different shops in the Jacksonville area who provide glass replacement. The staff at the iPhone 911 were really helpful over the phone, gave me a very reasonable quote, and were able to confirm that they had my parts in stock and could have my repair completed in about two hours. This is all despite losing power earlier in the day due to a storm coming through! I don't know about you, but having good service and kind staff who are also dealing with the stress of a power outage gave me a really good impression over the phone. I had called two other places who's quotes were either more expensive, grumpy staff, didn't have my parts in or would take too long to repair. Iphone911 to the rescue! I hopped in my car and got connected to Caleb who took good care of me. Within less than the time I was quoted, Caleb had my iPad ready and in good shape. He also paid attention to me as a customer noticing that I had come from Los Angeles. He was originally from Santa Monica and we had a great convo about our mutual visits to Southern California. A techie w a heart and people skills? Fantastic! Needless to say my iPad is now fixed, in excellent condition, and I'm so grateful that $100 to repair was so much less expensive than going to the Apple store or purchasing a replacement. You must try them when you need help with your iPhone or ipad repair. They are the best! Thanks iPhone911!!!

I brought my daughter's iPhone 13 to this shop for a battery replacement, and during the repair…read morethey damaged the phone. After the battery replacement, the phone no longer gets any T-Mobile service at all. When I brought this up, they told me that this "can happen" and refused to take responsibility. If a business damages a customer's phone while performing a repair, they should stand behind their work and make it right. Their mistake ended up costing me time and money. Very disappointing experience, and I will never use their services again.

I was recommended Fixie Cellphone Repair by a couple of people in Jacksonville. I needed some board…read morelevel soldering done on a GPU. Those pesky 12VHPWR connectors. It was already a tight fit and didn't realize I had crunched a pin til after the fact. The pin had already started to melt through the wall. The staff at Fixie Cellphone Repair were friendly, attentive, fairly priced, and kept me updated along the way. The process took a little longer than expected but quality over quantity is preferable when you are working with a $2000 gpu. They got me up and running again. Very happy with the results. Will do business again.

HORRIBLE customer service. This place is a rip off. Took my phone in to get the screen fixed. It…read moredid not have any water damage at all. They gladly took my money and said there was a guarantee. Left the store and didn't use my phone. Within 30 min the screen was still not fixed. Took it back and she said I did something to it while I was gone and they couldn't fix it. I did nothing to the phone. Why would I break my phone. She claimed that there was no crack on the side of the phone when I brought it in and that she had a pic of the phone to prove it. I said please show me the pic and she refused then said she was calling the police on me. PURE CROOKS and just take your money. Did not even try to work with me but gladly took my money.

07/24/26 ladies and gentlemen, if you have any computer problem, do not hesitate to call this guy…read more He is cool, calm, collected, and professional. Definitely one of the best technicians in North East Florida! I HIGHLY RECOMMEND HIM!

After confirming a 10 a.m. to 12 noon appointment. Tony never showed up and didn't call me to tell…read moreme. He called me at 12 noon to tell me he was coming. As I explained, he hung up. Very rude, as well as undependable. It is now my lunch hour

My tablet was repaired in a day. The business was professional and delivered all of their promises…read moreto me. I am very happy I used them and would recommend. I will give them more business in the future.

Brought my laptop for eval/repair. Was told it would take an hour. 90 min later I return. Was told…read moreI'd was a burnt out capacitor and they might be able to repair but would need a day. No one from the business followed up. I called. An employee with a heavy Indian accent answered. He knew nothing about my computer. Said he would call his boss to get back with me but boss wouldn't be there for a few hours. Finally hear from the man o originally worked with. He said he needed to send it out for repair. When asked, he said it would take a week. Here it is one week later. No calls. No follow ups. Again, I called for an update. Same Indian accented man answers and again knows nothing and boss is not there. I told him that their customer service leaves a lot to be desired. I also insisted on a return call from the boss within 1 hour. (It's 2:15 pm). Five min later, Indian accented man calls to inform me that the computer will arrive on Thurs. I ask how much. Nothing because it can't be fixed. Boss is not there and too busy to call me. I will never use this business again.