When you go to buy a phone have exact change or they will try to rob you I bout a phone paid $132…read moregave him 200 but he says they didn't have 68$ for my change and thought I was going to let them keep it wouldn't do a refund until the police was involved the store smells like weed and the associate was stoned moving slowly took an hour and a half runnnnn... this store is not part of the boost chain this boost is ran separately by rude foreigners who barely can speak proper English it was 35 below and they had the front door open so the weed smell could go out but the customers in the store were freezing this business should not be a business unfortunately it is .. beware

Customer service, lady racially profiled me thinking I'm going to scam them. Very unprofessional,…read moreand didn't seem like she wanted to help.

Continue to use Mobile Matrix Repair for all my cell phone and tablet repairs. Adam will answer you…read morecall, give you an estimate of the price and time to fix it and will be competitive to any others in the area! Long term satisfied customer !!!

My phone screen was replaced in June 2024. The service was great. A.J. was very pleasant and…read morecommunicative. His prices are reasonable in comparison to many other businesses. I would recommend Mobile Matrix to anyone needing cellphone repairs.

Helpful employees, which is good because the place is just rows and rows of batteries and otherwise…read moreyou could spend forever trying to find what you need. Prices seemed reasonable enough.

I had a truly appalling experience at this location. I returned with a battery that I had purchased…read moreless than six months ago--already dead--and instead of being met with basic customer service, I was spoken to in a degrading and dismissive manner by the first employee who assisted me. As if that wasn't bad enough, the manager stood in the back near the doorway the entire time, watching silently as I was disrespected in front of my daughter. Eventually, the manager did step forward--but not to help. Instead, he doubled down on the rudeness, repeating everything the first employee said with an even more condescending tone. At one point, he even told me not to bother calling the corporate office because "they wouldn't do anything either." That level of arrogance and complete disregard for accountability was absolutely unacceptable. I came in ready to not only resolve the battery issue but to purchase another for a new key. I was willing to continue doing business here despite the inconvenience--but after how I was treated, I wouldn't spend another dime with this company. As a long-time customer, I was shocked at the blatant disrespect, lack of professionalism, and refusal to take responsibility. It's clear customer loyalty means nothing here. I will be taking my business elsewhere, and I won't hesitate to share this experience so others are aware of the way customers are treated.

I would rate this place no stars if I could. I used this service to replace the screen on my…read moredaughter's cellphone. They took more than 2 weeks, were not communicative about the delays in getting the replacement screen, and actually never resolved the underlying issue. Upon going into the business the girl that assisted me at the window was disheveled looking and you could hear the owner speaking on the phone loudly bragging rather than helping his worker. She in fact needed help because she had to step away and ask him questions multiple times. Had he taken the time to properly assist her and I maybe the issue would have been resolved. For $110 and a couple trips and calls to the "business " my daughter was handed a phone with a replacement screen that still had a black screen that would not turn on. I hate to write such a poor review on a small black business but I feel taken advantage of and will always advocate for myself. Stay away from this business!!!

straight ass i always took my phones there an I always had lil issues but ignored em due to not…read morecaring but i take a new phone that barely had any screen damage just wanted it fix an they put some cheap bs even tho i asked if its apple products they use.... Next day 12 hrs later screen goes black and they tell me its coverable but it always going to be that way after it gets replaced stg they SUCKKKKK

Easy!! That's the entire point here! Kind service extremely professional and knowledgeable fast and…read moreefficient! My husband broke his screen on his S23 Ultra and it was fixed same day within hours of the break. Our daughter was with us and also found a really nice case for a great price while we were there. I highly recommend this business! Service top notch!

Michael D. took great care after a fall killed my phone screen for the first time in my life!…read more He replaced it - called me and let me know the Apple genuine part had bad pixels. He assured me the 2nd screen should be fine and it was. Other than Asruion (the parent company and insurance company) taking forever to close the claim so I could leave, the service was great! Highly recommended for phone repair done right!

Gary is awesome! Great communication with a quick turnaround. His price was great and the service…read morehe provided was spot on.

I got my phone fixed the same day I called. Price was very good compared to other places I checked…read more Thanks!

Fast, repair work, at a reasonable price. Very professional. An hour to fix a completely shattered…read moreiPhone screen. I will definitely go back if the need arises. But they also sell phones and do other repair work, so hopefully it won't be another screen.

From the owner: Cell Phone Repair, Tablets Repair, Laptop Repair, Cell Phone Unlocking, Sales, Accessories, Talk,…read moreText, Data Multi-Carrier New Phone Plan Activation & Bill Payments. Huge selection of of Unlocked Phones. Serving Greensboro, Burlington, High Point, Winston Salem and the Triad area.