The Mobile Outreach Program is spot on! Yesterday, I met a lady working at (I believe it was…read moreWashington/Wells) by the name of Kay Kay. Her professional, sincere and informative presence truly provided a tremendous amount of confidence and inspiration in the people of this great city of Chicago. Services like these are what Chicago needs: Basic needs, hope, and inspiration to make the world a better place. If the smallest of gestures- if it is all the small things that truly add up- can make a significant change in the lives of others, Haymarket Center is a major influence to those most in need. Kay Kay, let your supervisors know that I am applying for the Mobile Outreach Supervisor role later this week. I pray we meet again soon; next time as coworkers. Haymarket Center, thank you for being a beacon of hope to those that need it most! Gratefully Yours, Cruz Aaron Cortez

Before you heal someone, ask him if he's willing to give up the things that make him sick…read more Hippocrates

THIS PLACE IS NOT SAFE. A SLUM DISGUISED AS A SOBER LIVING…read more My biggest problem with Bridges Sober Living in Chicago isn't even the disgusting conditions--it's the complete lack of safety, oversight, and accountability. One of my roommates struggled with heroin addiction, yet I could not find Narcan readily available in the house. I was concerned enough about the possibility of an overdose that I went out and bought my own. People in early recovery are literally fighting for their lives. A business taking money to house vulnerable people with serious substance-use problems should treat their SAFETY AS THE HIGHEST PRIORITY. Based on what I witnessed, I came away with the disturbing impression that the owner Jimmy, could not care less whether the people living there were safe, as long as he got paid. Not having Narcan in a "Sober Living" should be a crime, the definition of depraved indifference. The management was just as alarming. In my experience, the house manager, James, is incompetent, reckless, and shockingly unprofessional. He struck me as deeply insecure and frankly not intelligent enough to handle a position that requires judgment, maturity, and the ability to de-escalate conflict. Instead, he seemed desperate to assert whatever small amount of authority he thought he had. I was VOLUNTARILY MOVING OUT EARLY, despite having already paid for the entire month, when he completely lost his temper over something INCREDIBLY PETTY and literally threatened to throw my belongings into the street. Additionally, when I arrived at the agreed-upon time to retrieve my things, he was yelling at me from a window and behaving so aggressively that I genuinely thought the situation would become physical. My 74-year-old father witnessed the entire thing and was absolutely floored by the insanity of it and the substandard condition of the property. Based on my experience, the entire operation felt like a scam, and I came away viewing Jimmy as a con artist profiting from vulnerable people under the banner of "recovery." There was little to no meaningful accountability or structure that I could see, just a bullshit meeting on Mondays in an effort to maintain the front of a Sober Living. The filthy conditions which included black mold all over the tub and a bed that caused me to develop a rash on my arm only reinforced how poorly the residence was managed. I have attached photos. Sober living is supposed to provide safety, stability, structure, and accountability. I experienced the opposite at Bridges. In my opinion, this is a slum masquerading as sober living, and I would strongly warn anyone considering sending themselves or a loved one here to STAY FAR FAR AWAY.

If your only concern is that your loved one has a roof and a bed...this place might work for you…read more If you're hoping for then to recover, I'd steer clear of Bridges. My brother overdosed and died here. Where was the house manager? Where was the narcan? Where were the random urine drops and breathalyzer tests? How was this possible in a "sober living"? Maybe this would have happened to my brother anyway, but it sure as hell shouldn't have happened here.

I was successful in finding my own homes. I was also able to make some important connections for…read morefuture prospects in my own businesses.

I was able to get a lot of things done , including purchasing the building to turn it into a single…read morefamily residence.

Lakeshore ranges from excellent to bad, depending on your loved one's concern(s). So, this is an…read moreoverall rating. One reviewer described safety with the check-in desk, the bird aviary, the washing machines, and the food being great. This is accurate, but I also experienced this as a facade. It's true, the first floor is modern, and by appearances, it really is impressive and rehabilitating. The rehab equipment is great too. I would also like to add that they have many resident activities: From nail painting to crafts, musicians, BBQs at the park, and many other social events. I've even seen therapy dogs and they actually once had Hawaiian Luau dancers! The excellent part of this review, however, is mainly only if your loved one is temporarily here, receiving brief rehab services, and, on the first floor. Not all that glitters is gold. The other floors are not so modern, impressive, clean or pretty. And they often smell of feces! As with many nursing homes, there is theft. Personal items go missing, belongings get lost or damaged, in part due to constant room/roommate changes, people with dementia wandering around, confused, as well as honest mistakes when moving things to new places, but there are also dishonest staff and dishonest residents, alike. Additionally, most rooms have at least two beds, but in may cases there are three or even four beds to one room. So, privacy on the upper floors is terrible. Staff longevity is poor; turnover is high! This includes management, upper staff, and directors of nursing (DON). Lower level turnover is much worse! Among RNs, Social Workers, CNAs, and many others, it is ridiculous. Turnover is stressful on residents, because they each have particular needs, and once you find someone you really like and get to know them, well, then they quit. What does this say about the facility? In fact, the only staff that seems long-term is house-keeping, many of whom have been there for decades. Minus a few other wonderful members, most of Lakeshore's care-workers don't stick around for long. Another reviewer also wrote about a resident's death by being burned alive--God Bless... Unfortunately, this is true, but it did cause staff changes. I believe it was a freak accident. Apparently, the resident died of smoke inhalation when his cigarette lighter exploded. He was allegedly in his wheelchair, and his clothes caught on fire. He was apparently on the north deck. It was a traumatic event---for his family, staff, friends, and residents alike. It radically changed the facility's smoking policy. A shock for all...very sad indeed. That said, I've also witnessed things such as a resident begging for help to use the washroom, because he couldn't walk, only to get yelled at by a CNA who told him to wait. He then peed his pants in his wheelchair. He looked humiliated. I also heard of another resident who needed his colostomy bag changed in the middle of the night. He called and buzzed for help, but apparently the staff person in charge of this duty fell asleep in front of the TV. The resident's bag burst, and he had to lay in his own...well, you get the picture... Many of the staff care deeply and they have huge, great big hearts! They have even reached into their own wallets for basic things and small comforts. Too many others, however, seem to have grown callous and/or quickly burn out. In other words, they just don't seem to give a damn. Sadly, this is probably one of the better nursing homes in Rogers Park. That said, even still, I would never send my loved one here, save for maybe a guaranteed stint in short-term rehab (e.g., one or two months), because it's not a happy place for long-term care or end of life issues--in my humble opinion. Yes, they have baked chicken, mashed potatoes and green beans with canned peaches, or ham and salad with decaf coffee. What if though, the same thing is offered to you nearly every week? If you have the same menu as a long-term resident (for literally years), well, guess what, this gets boring real quick. Everyday seems the same, day after day, month after month, year after year, leaving for a monotonous, mundane, upsetting existence. It can become very lonely, very fast. So, my advice, before sending your loved one here is to: Do your homework. Ask hard questions. Ask how long staff has been here and about turnover. Ask for a comprehensive tour of the whole building, not just of the first floor with the pretty bird cage. Don't be afraid to offend! If they do become offended, then maybe this is a red-flag. Verify for yourself, will your loved one be comfortable here? In the end, trust your head, your heart, and your gut. ...peace.

I would like to know what Mosaic of lakeshore did these pictures come from !!?? The room my…read moredaughter was In was horrible and I have pictures to prove it !! From broken blinds to dirty walls, to old wallpaper coming off the walls. When you come in the facility everything on the first floor looks great but my daughter's room on the second floor was terrible !! There was one or two good CNA's, but the rest were not caring, not professional and always had attitudes. Maybe my daughter was on the floor with those who were on state funded programs and those with money or private insurance had the nice rooms. Therapist, administrator' and wound care were great . The food was horrible.

I'm currently residing here. This is the most horribly run operation I've ever seen. Nurses have…read morezero autonomy in making medicine decisions. "Needs to have an order written up," but yet when you do, they screw that up. Your sugar is high? Too bad, I can't help you. Food is terrible. Lucky to get it lukewarm. Am told they are unable to handle a diabetic diet. I have to figure out how much to eat myself. (Take a wild guess!) Administration seems to be condescending in all interactions. This place has a nickname of "Death Manor". Never, ever send your loved ones here.

Clark Manor is a well run and professional serviced facility offering long-term healthcare for…read morepatients who are in need. The Facility Administrator (Robert F.) and Assistant Administrator (Lily O.) and their staff are able, friendly, experienced and a knowledgeable management team who work tirelessly each day to uphold their commitments to provide a safe, clean and operational facility for their patients/customers as being their priority one. I highly recommend Clark Manor and Legacy Healthcare as a fantastic workplace and a wonderful establishment to receive healthcare services. Clark Manor is a good steward of the community!

Mary P. gave extensive tours to my family. The facility is very clean and modern, but also…read morecomfortable and cozy. There are a myriad of amenities. In addition, they have assisted living plus a number of levels of care up to end of life. They can provide medication to residents, ostomy care, catheter care, bathing, dressing, toileting, housekeeping, escorts by wheel chair to dining and throughout the facility. If you need a medical bed or wheelchair they can help coordinate. If you need to move they have a liaison that would work with your to help bring furniture to their place for design. And also helping thin out belongings . Optional. You can eat in your room. Staff has 24 hour care and shifts with RNs, CNs, LPNs, mgmt director social worker, sales, care coordinator. The facility has indoor parking, handicap too, there is security with locked doors so people cannot get in after a certain hour . There are cameras. There is restaurant quality restaurants, a number of places to eat, depending on if you are assisted living or independent living. And there is a gorgeous rooftop spacious area with loungers and chairs and outdoor furniture with a gorgeous view of downtown Chicago if you want a cocktail. The rooftop is open but w a ceiling. And then there is a facility up top where you can also rent if you have a party. Wall to wall windows. And there's a bar area. There is a large movie theater. There is a beauty salon and they do massages. There is a physical therapy room and physical therapists can work with you depending on your needs. Medicare coordinated. There is a church nearby and walking distance. There are a ton of activities listed on the wall that are going on every single day. They are posted also in the elevator. And you can receive a copy. Every assisted living resident wears alert necklaces around their neck and when you press it, it sends a message to the staff or the nurse in short order to come to your room if there's something urgent or an escort needed. This is not skilled nursing, but it has a lot of features in the plus care category that would meet the needs of most people in their golden years. If you are flat on your back and convalescing, you probably should be in skilled nursing. But that is not the energy or aura of American House. It's a breath of fresh air with senior living to end of life. There's absolutely nothing American House couldn't provide to probably 99% of people. I was very impressed. There is also a grocery store being built across the street. There's parking in front of the building that it's very spacious. If you have to unload a wheelchair. The front door is automatic. It's a building that takes up a full block. It is clean, and the residents are very friendly, and the staff is very friendly. The price point is appropriate and will not break the bank. There are tailored approaches. And it's in Oak Park, which is a lovely community, very diverse w restaurants and parks, and very close to the city. They provide transportation within 8 miles for free. Or rather as part of your monthly rent. This is a month-to-month rental. With a minor down payment. There is also outdoor space in the courtyard and umbrella tables and a bar and a cooking grill. And there's also small gardening with people who may plant vegetables or flowers. The rooms are very modern and comfortable, and there is no stove, but there is a microwave and a sink and stainless steel refrigerator appliances. The rooms are hardwood floors and tall windows. Lots of light. Good views. The windows do not open for safety. The rooms are carpeted. No bath tubs. Walk in showers. And the closet space is huge. The doorways are wide for wheelchairs. You can decorate it the way you like. Utilities are included. You can get a landline separate. But most people have cells. Parking is extra. You are a couple blocks from Rush Hospital. Again great facility. Mary P. is a tremendous asset to American House and is very thorough in her explanations of the offerings of the facility. Subject matter expert, she is great listener. In the assisted living area, some people do put up their names outside their door, but it's like an apartment. And very private. So your doors are not open like a nursing home. And there's a number of areas with televisions and there is a piano, and coffee bar on the first floor. Books to read, games, social schedules. Wonderful, spacious, clean, I give it five stars.

Maryanne was great every step of the way through a difficult time. Place is great staff so…read morehelpful, beautiful place food is good , and everyone has been very loving and great care for my dad. Whatever we needed Maryanne has helped and walked us through all of it . Grateful

It's time for a recent review for Covenant Home of Chicago. Here goes:…read more When my father decided it was time to sell his apartment building and move to a supportive living situation, Covenant Home came to the fore, as it is part of Chicago Methodist Senior Services. And as Steve Z. commented, searching for an assisted living facility is indeed an education in itself and totally new territory for me. The staff at Covenant helped us navigate the ins and outs of the application process, which as you can imagine, complicated. Financial records, doctors' assessments, TB test, all in the mix. To the building: It was built in 1997, so is relatively new, well-maintained, with a caring (yes, I said that, though I realize that is often just a buzzword in reviews of these types of enterprises.) staff. The meals are tasty and well-balanced. Residents sit 4 to a table with fresh flowers, nice silverware, and always water (so no dehydration, per the reviewer from 5 years ago). (They also have a water cooler w/lemons in the foyer). On Sundays they put white linen tableclothes on the dining tables, which, together with the flowers, makes for a very nice setting. In all, there are about 54 residents, with either studio apartments or 1 bedroom. The floors are all wood and nicely maintained, fresh paint upon move-in, the better to navigate with walkers, etc. The building has Comcast cable available. Residences are equipped with small refrigerator/freezer, a microwave, sink in a little "kitchen" area. Two closets, and ample cabinets in the bathroom. The five floors are built in a square around an atrium, which gives the place a nice airy feeling. All the rooms' windows are outward facing. The bathroom has a level floored shower for safety and there are pull chains all over the place for residents to pull if in distress. There are daily activities for residents, trips to Jewel and Walgreens if you are not mobile enough to go on your own. Filling the day: Evening movies, afternoon coffee in a very cute cafe, balance class, art class, current events, Bible study, word games, bingo, ballroom dancing, tai chi, Sunday worship (Methodist), a Tuesday Mass, manicures, watercolors, culture chats (not sure what that is). An RN is on site most of the time and he or she keeps good track of dispensing medications for all residents. And, if there is a health crisis, Swedish Covenant Hospital is right across the street! This is not a memory care type of place. For that, they have Wesley Place, further east on Foster. Residents have varying ranges of mobility. My father goes to his own medical appointments (right at the corner), takes taxis or walks to close by destinations such as Lincoln Square and the Tre Kroner Restaurant. So, all in all, he was fortunate to secure a studio here. And since I live in Oakland, CA, it's important to feel that he is safe and in good hands. Covenant Home provides that security and care.

My search for an assisted living facility was an education in itself- long story short I decided on…read morethe Covenant Home based on it being close to my own home, and on my gut feeling about the people I spoke with, the director and the assistant director of the facility. It's been a year and four months, and I am happy to say the result has been better than I expected. My mom moved into the Covenant Home in September of 2012. She was 90 at that time, and had been living at the North Shore Retirement Hotel in Evanston. During her 6 years at the North Shore she progressed from being fairly self-sufficient to needing help with some of her daily care, and she had more and more difficulty dealing with things in general, as her memory was getting worse. During her last year at North Shore she was hospitalized twice, she had poor appetite, was losing weight and she was depressed. She also had a couple physical conditions that required some daily attention. We had hired a helper for her and also contracted with the on site home nursing company at the North Shore, but their services were not enough. After she moved into the Covenant Home her appetite began to improve, and it's no longer an issue at all. The chronic problems she was having previously are under control, she is consistently in good spirits, and she has made friends there. Although she was not happy to make this move, she is now quite happy there, and says so. This is a much better outcome than I anticipated and I believe it is due the competency of the staff, the fact the quality of her care is consistent, and an intangible aspect: that the culture there is one of attentive kindness. The care she gets at the Covenant Home is a mix of residential and medical- they take care of making sure she gets her meds, cleaning of her studio apartment, dressing, dining, getting ready for bed, all that. Additionally, they they keep up with any ongoing medical care she needs, they make doctor appointments, and if necessary provide transportation. The are proactive in her care in terms of the medical, hygienic and social aspects. If you feel like hearing more about this I would be happy to correspond. You can send a private message to me through the Yelp system.