I reached out to Igor when we learned that our current carrier was cancelling our policy. He was able to secure a new policy with an non-certified carrier which was a reputable company so we moved ahead with the policy which included nearly $500 in up front additional one time costs. He mentioned there would be a perfunctory home inspection- really only to confirm there was a home at the address as insured. We learned after the inspection that we would have to make quite a few modifications to meet the insurers requirements which would cost close to $10,000 so we opted to cancel the policy which was a month into the coverage. I don't have a problem with the required changes by the insurer, but this should have been anticipated up front before we invested in the policy. When we made the decision to cancel the policy and go with another option, Igor confirmed in a phone conversation that we would get a full refund of days not used, but not the up front fees. Once cancelled we got a refund which was about half of what we expected. The surprise was a charge for "25% earned premium" which was much more than the cost of actual days on the policy. Again, not at all what we were told. When I pointed these things out to Igor he was not at all helpful and did not acknowledge any of the points made above where he gave misleading or incorrect information. I would not recommend him to anyone to write a policy on their behalf. read more

Sadly, after writing my original reviews things got even worse: since we closed our account with his agency Igor would not respond to our still outstanding issues. It's shameful, really, that he would treat a senior and disabled person who has been a client for years that way. read more

Got a letter from Allstate that Igor Dubrovsky was no longer working with Allstate and that someone will be in touch with me. That call/letter never came. So started to research where Igor might be. I found him again, yes!!! He is now a broker, and represents more than 1 carrier which is a good thing for me since he isn't "tied" to one insurance carrier. Now on Igor. He is simply the most reliable business professional person I have met. When I became a client 3-5 years ago, he impressed me by his efficiency. To give you an idea of my recent experience, I contacted him early December to ask for competitive rates for two cars, and home insurance. Within 1 day, he has shopped it around, got a great deal (saving $700/year with same or better coverage) and I made the switch that day. Whenever I have a question, a request, anything, I get the answer that day or within 1-2 hrs, and I always think "wow this guy is organized and efficient". I'd recommend him to anyone who is looking to get service!!! read more

Igor is my agent, he is good Today I got a letter from Allstate that he is no longer there, WTF? read more

Just had to write a review for Igor. Called him up based on his perfect Yelp reviews. Was looking for a broker with exposure to a variety of different carriers for condo insurance as I feel that mine is overpriced. He patiently explained to me exactly the coverage I needed and that I had too MUCH coverage, what my options were, and promptly emailed me a quote. After doing some research, I found that I could save more by staying with my existing insurer, I emailed Igor who responded that same day that I should stay with the same insurance company. Although I did not ultimately wind up using Igor, I will certainly keep him in mind if my needs change in the future and will wholehearted refer others to him. read more

Integrity and excellent services sums it up. I've been with Igor for 5 years - all cars and home. Bottom line is that Igor is looking out for my interests, not the insurance company's - which is a win win for everyone. He is no longer with AllState :( however I am following him into his new insurance biz, took me a long time to find his new number, but here it is for those who want to stay with Igor - 415-759-5137 read more

Igor is very good. My wife has car and home insurance from him, has been with him for many years and is very happy. Igor is very responsive, quick and efficient. Always has answers to your questions and his experience dealing with insurance companies makes him a valuable asset when you need his advise. read more

Igor is now at 2085 Van Ness Ave...He's been my agent for over a decade and I couldn't be happier!!

Igor Dubrovsky - he's a great insurance agent. I first used him 5 years ago when I moved to SF from San Jose for my rental insurance. Then when I moved to San Jose for my new condo purchase, he seamlessly was able to change it to an owner's policy... i moved around so much, that now I have multiple policies with him. Homeowners, Condo Rental, and now looking to add my auto insurance. He makes the process of dealing with insurance companies painless and will give you quick and great customer service. read more

I cannot recommend Igor highly enough. I am a first time buyer and Irish immigrant, and he was able to answer my (many!) questions immediately and with limitless patience. A genuinely nice guy, he is available seemingly 24/7. He spent 45mins one evening with me over the phone on his drive home, just talking me through how American home, auto and earthquake insurance works. I had not even hired him at that point. Couldnt ask for more. Don't hesitate. read more

Igor was my agent in Allstate, now I use his broker skills to insure my cars and real estate. What can I say... he's very knowledgeable and always able to help with any question I have. He also knows Russian and that really helped me on my first steps in USA. Very positive and informative guy. Highly recommend! read more

Update: Igor is no longer with Allstate. Is it wrong to leave your plan just to follow the agent? hmm...

Igor was my agent since I moved to SFO from another state 5 years ago, and loved his service. Ina his receptionists was equally good. It is so sad that now I am going to look around for another Allstate agent to handle my insurances. I have been with allstate for over 25 years and do not want to lose my tenure with them, but it certainly will be difficult to find someone like Igor. EXCELLENT CUSTOMER SERVICE! read more

I love Igor. Have been with him for about 9 years I think (found him when he was with Allstate because his office was just a few blocks from my house). Got a letter last year saying he wasn't with Allstate. I stayed with Allstate till the end of my six months and then googled Igor and found him again, now in the inner Sunset. So happy! He is a great agent, so helpful, so informed, so on top of it. He gets back to me fast, knows an endless amount of information, is quick and looks out for the best deal. Now I have my home insurance with him as well, could not be happier. read more

I've got my renters insurance from Igor for 2 years now and I'm satisfied. The process is always easy. He is honest and straight forward and I feel like he is out for my best interest. I've received quotes from different companies and his is the best overall. read more

Igor is a wonderful resource in the complicated and expensive world of insurance. He does not push you into things you don't need and always explains clearly the options and the best solutions for each client's individual needs. And if something happens, he is always there for his clients. read more

Igor is amazing! I was so happy when I found him again after he left Allstate. He is the best insurance agent ever. He is responsive, always picks up his phone, returns calls promptl and when he says he is going to do something he does it! Amazing! His follow through is impecable read more

The reviews are right - Igor is great. Used him for years for auto and renters ins. Bummed I'm moving to nyc and won't have him there..