Great place to stay and very very very clean! Very central…read moreto everything and you can walk around the park and walking distance to near by restaurants. They offer breakfast but I did not have it so I am not sure how good it is. But just know that they're homeless sleeping in the park so just be careful but they never messed with me. I gave them 4 stars because the elevators were a bit shady, made noises and shook. In the morning, the elevators were shutdown and everyone had to take the stairs.

Exceeded my expectations. The hotel is beautiful and I liked that it is conveniently downtown my…read morethe Riverwalk and cute little businesses. There is a small gym, pool, and hot tub. The breakfast is nice as well. The rooms are HUUUGE and include a fridge and microwave. I got the room with a couch, which was awesome. The layout of the room was unlike any hotel I have ever seen, total unique. There was quality soaps, ironing equipment and a hair dryer. Reason for 4 stars - hot tub was not hot enough, parking lot is small, although there is overflow a block away, bath tub draining was HORRENDOUS, no dresser for clothes. In 2 days, housekeeper did not check on our room to empty our trash and it was overflowing. Also the bathroom does not have a fan; that's gross. I still recommond- overall experience was pleasant.

We stayed here in early August as part of the end of a two-week Royal Caribbean cruise/land…read moreexcursion package, followed by a couple of extra days we added on our own to relax and enjoy the area. As an overall three-star facility, they do not disappoint. The atmosphere, warmth, and coziness speak for themselves. It was very pleasant, very clean, and very well kept--both public areas and private rooms. While we were there, a small ice cream bar opened in one of the sitting/library-type areas just off the main lobby. We thought that was a nice touch. There are two primary dining options here: a more upscale-feeling buffet-type area close to the main lobby, as well as Pikes Landing, a separate building housing its other bar and dining options. The Landing has more of a cabin-esque atmosphere. While definitely an upscale three-star facility, it is also a rather pleasantly quirky place. The walls are adorned with historical tidbits, as well as their proud reputation of having hosted the starting line for three Iditarods. There are several special locations around the property, including outdoor dining seating, a spacious patio/deck area, and what I would call "their library." The library is a small building way off to one side of the main building. It houses a small billiards room, a cozy little library sitting area with floor-to-ceiling shelves and a sliding book ladder, and a tiny theater. The theater features a roughly 20-minute independent film about unique views of Alaska, along with breathtaking footage of past Auroras. Seriously--this is a must-go-to when you're here. The staff were somewhat of a quandary for us. Most of the time they were very receptive, friendly, and helpful. There were a small handful of moments, though, when we just got the feeling that perhaps we were asking questions at an inconvenient time. It's one of those things where, when they excelled, they were over the top, but every now and then you got "just a funny feeling" from them. Maybe that's a late-in-the-season thing; I don't know. Overall, though, they were in the 95% range for us. We kept getting mixed messages about the free shuttle service. Unless you hear or experience something different, I would assume those rides are primarily going to get you to the airport or back, and I wouldn't count on being able to get to other locations. That said, Pikes is an unofficial stop on the local Metro route, and they will point out a place where, if you stand and wave the bus down, it will stop for you. We were very pleased with both the Metro and local Uber/Lyft options. The local taxis, not so much (not as clean and interior as their competition). There was one element of our visit that surprised us. Our research indicated that this was going to be one of the most picturesque and beautiful hotel locations for sunsets and river views. I cannot take that away from them--it is true. Our third-floor, west-facing balcony room in the main building had a great daytime view. These were among the premium rooms people had recommended if we wanted great sunsets and Aurora views. We apparently missed the Aurora season by about three days. Bummer! But here's the thing: throughout the night, that entire back patio section between us, the river, and the sunset view is lit up like a main drag in Las Vegas. We jokingly mentioned that the only thing missing was a flashing sign reading "EAT AT JOE'S." Unless those lights are turned off during certain times when Auroras are present, I think I would have been a tad disappointed paying a premium price for a "room with a view" with that much light pollution throughout the night. The daytime view was wonderful; I would simply ask about the nighttime lighting before paying extra specifically for Aurora viewing. Overall, we enjoyed our stay very much. It is clean, comfortable, interesting, and just quirky enough to be memorable. The library, theater, historical touches, outdoor spaces, and daytime views were definitely memorable. Just ask about the nighttime lighting if an Aurora-viewing room is part of the plan.

This lodge was part of our tour package. Our room was humid. One benefit of traveling with seniors…read moreis that I was able to have the gym to myself for both days that I stayed here. Housekeeping attempted to come into our room 2xs without knocking. Also another guest appeared lost and tried to get into our room many times within the night. They offer a breakfast buffet for 18.95 a person. The offerings were meh. Due to large tour groups the lines were long unless you waited until the group left. Bed had a strange spring to it.

Thanks to Tennille, Ezekiel and Greg for their great hospitality and wonderful customer service! It…read morewas refreshing to actually run into people that ENJOY their jobs. I will DEFINITELY COME BACK! The hotel was quiet and clean. There is an airport courtesy van that leave every 30 minutes beginning at the top of the hour. The also serve a free breakfast between 6-10a during the week. There is a Harry Teeters across from the hotel. The rooks were nice and spacious too.

Wonderful hotel!…read more Clean rooms, friendly staff, nice amenities (gym, indoor pool and business center), small convenience store, great complimentary breakfast buffet, and shuttle service to and from the airport. Conveniently located walking distance from an outdoor shopping center.

We would stay here again in a heartbeat! Beautiful accommodations, delicious homemade breakfast…read moredaily, and great conversation with the family running this lodge. Definitely save some time in your itinerary just to soak up the beauty of the property before you jet off to your planned adventures.

Great place to stay when in Fairbanks! Hospitality....Deb and Cory are just so warm and…read moreaccommodating, talk about genuine hospitality! The lodge is super clean and the place is amazing! The view from all angles are just priceless! You have all the amenities of a 5 star resort and just amazing greenery! I will definitely be coming back! We literally have everything...full gunctional kitchen with dishware and appliances....5 star all accross ...thank you Deb and Cory for an amazing week

Thank you Jill and Scott for a wonderful stay! We had 6 great nights/days and I recommend staying…read moreat this place if you are ever visiting Fairbanks. I really appreciated the time Jill and Scott spent with us over breakfast telling us about the history of Fairbanks and giving us tips about what to do and where to go for dinner. I loved hearing about the history of the house and looking at all the black and white photos from over 100 years ago. Thank you for making it one of the best vacations we've ever had!

Yelpers near and far listen here and listen closely: you absolutely 100% want to stay at this…read moreincredible Bed and Breakfast known as Alaska Heritage House. My dad and I had the opportunity to stay here on Tuesday, July 2, 2019. We just needed a quick place to stay for one night in Fairbanks as we had another flight to Bettles the following morning. So, so many regrets - I wish we had at least two nights here! The place is listed on the National Register of Historic Places!!! How awesome! We stayed in the William Room ($131) which was on the first floor of this beautifully historic bed and breakfast located in the heart of Fairbanks. The manager (?), Melanie, greeted us and got us checked in for the night. We were able to make ourselves feel at home even with all of the antiques everywhere. I was truly amazed and got out my DSLR to take some more photos. We did our laundry every chance we got during our five-week trip so I was quite thankful Melanie allowed us to use the washer and dryer which were located in the basement. Although each room seemed to be booked, we actually didn't see many other guests during our short stay. Like I mentioned before, our stay was short and we had to leave to get back to the airport pretty early. Melanie was so gracious to accommodate us and still provide breakfast despite it being before the normal breakfast time - I really appreciate that! The pancakes, sausage, and fresh fruit were all incredible and I'm not just saying that - it was one of the best breakfasts of the entire trip! I'm going to let the pictures show how great this place is but I do want to note this is one of the oldest buildings in Alaska, built in the 1916s (I think) by a wealthy man to court a female to Fairbanks. It was sold a short while later to author Mary Lee Davis and has since changed owners upwards of 11 times. It's been restored and decorated to reflect the early 19th century. Check out the pictures but more importantly, book a stay here!

Arrived yesterday. Dirty towels in the closet, food left in the refrigerator, dirty dishes in the…read moredish washer. I hope the sheets were clean! When we called from the airport the shuttle was NOT available (about 1 in the afternoon- Saturday) Had to pay for a taxi. The "coffee available 24/7" machine was broken. Beds were comfortable BUT do not stay here. It's an extended stay for workers, not a hotel for visitors.

We found a bed bug in our room the day we left. The place seemed a little run down. The staff…read morewasn't that friendly.

I stayed in room 108 with two friends from 2/24 to 2/28/2026. We requested a room cleaning service…read moreon 2/27/2026. My friend got home and found out that her electric oral B toothbrush was swapped with a different one.

We stayed here one night in March 2024 with pretty low expectations, but we had a great stay. When…read morewe arrived to the airport, we called the hotel for shuttle pick up and we were able to check in to our room upon arrival. There were not any restaurants within walking distance so we ordered delivery. There is also a little mart in the lobby that sells ramen and snacks. We had a long wait between check out and our 3pm pick up the next day, but we filled the time with free drinks from their fancy coffee machine that made hot chocolates and lattes. Room was clean and we had no problems. Service at this hotel was also really great.

I had the unfortunate experience of having to stay here. The room smelled like Raid!! Looked pass…read morethe raid smell and the room decor. The restaurant was a -1. Thee End. The picture is how they brought the food The place was old, rundown and outdated it seems either the very old or the transient hang out here The girl at the front desk was pleasant, helpful, and really good at her job that's the only reason we ended up staying there. Once we paid, we were stuck though.

My room was not ready at 4 pm check in. Later, I had to go to the desk to get an iron and ironing…read moreboard. There we as two people working the desk and neither offered to bring the iron and board to my room. Reception people were not welcoming or polite. Did not seem to care. Probably underpaid and no expectation to go above and beyond. Bartender and server for restaurant were awesome, but understaffed. There should have been one or two more servers working.

ITS A SCAM! DO NOT BOOK HERE!…read more This is an overpriced hostel. They have no actual restaurant onsite and only have a microwave sandwich. This is not advertised in their "Luxury" desciption. Room is a Motel 6 room. Two pillows per hard, lumpy bed. Even Motel 6 gives you 4 per bed... They also force you to remove your shoes, you are not allowed to wear them inside the building or to your room. They force you to wear slippers. This is not posted online. Walls are filthy, I don't ever know how you mess up a wall so badly. Check out the pic. Then they force Covid rules and restrictions like masks and 6 foot social distancing but then force us to share a fridge and table with strangers? 100% scam, do not book here! We are fighting out travel agent and CC provider to combat these thieves with with false and misleading advertising. $600/night is a total scam!

Upon arrival (after self check in via text and not seeing ONE person) we found towels with what…read morelooked like blue tooth paste on them and an empty can of soda sitting in bathroom. No one on-site to handle things like this. No way to obtain an extra blanket etc. Beautiful property however it's run like an AirBnB and not a hotel. Views are amazing however it is very isolated. Our car was only one in parking lot. However we found out later other people were staying there. Maybe using cab service? Just found whole situation odd including the slippers they asked guests to wear while in building. Over priced for what was offered.

If you are grading Chena Hot Springs Resort, look at it as two completely different entities. The…read moreresort itself is firmly in the average-star range, but the legendary natural hot springs are a 5-star masterpiece. The property itself is a bit of a mixed bag. It has a rustic, old-school Alaskan wilderness charm, but the amenities and lodging options are showing their age and need some modern updates. The rooms and facilities are basic, and the dining is decent but unexceptional. That said, it is a convenient home base for activities like the Aurora Ice Museum northern lights photography in the wild. The outdoor Rock Lake hot springs is where it completely redeems itself. Soaking in the natural, mineral-rich geothermal waters while surrounded by the freezing Alaskan forest is a bucket-list experience. The boulder-lined pool is massive, and walking along the sandy bottom to find your perfect temperature spot is relaxing. Pro tip: If you don't want to commit to its older lodge rooms, the resort is an easy 60-mile drive from downtown Fairbanks along Chena Hot Springs Road, making it a perfect candidate for a day trip. Keep in mind the outdoor rock lake is restricted to adults, which keeps the soaking environment incredibly peaceful and quiet.

Review for the restaurant only!…read more Appreciated finding them open for breakfast when we were in the area recently. They were not at all busy, friendly service but a tad slow. We ordered the Little Chena and Big Chena. I definitely recommend going with the Big (or opting for the potatoes and toast with the little), as there was a big difference in for what you get for the cost if you make the error I did with the Little...one pancake and 2 eggs for $17.50, that was a dumb mistake on my part. As for the food, pretty good overall. Eggs cooked, potatoes, and bacon all cooked well...pancake a bit rubbery for me.