My Husband and I have been renting the same duplex in Sherwood since 2017 and we have had no…read moreproblems with CPM. We have had a couple minor issues that required maintenance and those were able to be resolved fairly quickly. Rent increases are about once yearly but in my opinion are fair and not a significant increase at a time. No complaints on our end.

Best property management we've rented from ever! Denise and Amy in the office were responsive and…read moreeasy to work with from the start, and Tyler was always just a phone call or text away. We rented for little over a year from them, and they were a HUGE upgrade from our previous rental's management team, which was corporate and condescending and minimal-effort. Everything with Chehalem was local, personable, and straightforward from beginning to end, and we had zero issues with the rental itself, which came with very reasonable rules and maintenance expectations. Their rental contract is comprehensive and safe, their communication is stellar, and their attitude is always amenable. They gave us an actually nice goodie bag upon signing our lease, and we got a little Christmas gift, too. This kind of attention to detail carried across their work and made all the difference in our experience. Since they do speedy property maintenance check-ins on a bi-annual basis, I imagine it's also a dream to have them as a property manager from the rental owner side of things, too. Renting is never glamorous, but it CAN be effortless, and the local Chehalem team makes it so. We were lucky to have Chehalem Property as our management team at our last rental before purchasing our first home.

I stayed at a house in Amity, OR for 3 nights and loved the property! I actually found it because I…read morewas about to book the same house through AirBnB when a Google search turned up the same exact house at a cheaper price through Lifestyle Properties. The house was very clean, decorated beautifully, and just like the pictures or even better. Examples of great customer service: -A very kind lady called me the day before arrival to check to see if I had any questions, and she gave me great recommendations for local wineries. Her recommendation ended up being my favorite! -I loved the pillows in one of the bedrooms, and Autumn from Lifestyle Properties helped me to track down the pillow brand and website. -I also left a Bluetooth speaker at the house, and they called to let me know and shipped it back to me.

To say this company has dishonest customer service and horrendous business practices would be a…read morekind description on how they operate. I will never be using them again! I was planning a bday getaway for my wife's 40th birthday with her close friends from over 20years flying in to celebrate and started my house search early, in October, because of her December birthday. Lifestyle offered me a tour of two properties because they were sure they had what I needed. The owner Meghan, took me on the tour and really sold their newest property, Dundee landing. It had several unique features such as a pizza oven, it came with robes for every person, it had eco logs on site for use, tons of space, it was perfect. Then begin the barrage of problems, all of which were poor management of Lifestyle properties. I broke my payment into two parts. I was told on the phone and on the invoice the second payment would happen on the 15th. On the 9th, I get an email saying they are charging my card tomorrow ( 5 days early!) okay I wasn't planning for that but I can make it work. So I transfer money yada yada and then no charge on my card. A week later, on the 17th, I email asking if there's a problem, NO RESPONSE. Then I wait a few more days and call, the owner, Meghan is super busy but wants to speak with me. I'm about to call again when she finally calls me to tell me the house isn't available due to a permit issue. An issue I directly asked about prior to booking that she assured me wouldn't be a problem. Now it's a problem and it's the week of Thanksgiving and I have to pick a new house and replan an entire party that I already had booked vendors, etc for. Super frustrating because now I'm deep in it with a work project and really don't have the time to do this again. Also alarm bells are going off because I had just confirmed that two differently abled people who had service animals for medical conditions would be joining us. There's no way to be sure but I do know, the permit didn't come through for the house after we shared the accommodations needed for the differently able individuals. She offered me a few homes to choose from none of which are an exact fit. And several things that were included such as the robes and the eco logs are now up charges at all these other properties. I needed an early check in for which they charge a half day rate. I had booked it with the first house and they said the charge didn't post, (which there isn't a line item on the invoice but when I tried to book it online that was the correct total with paying for early check in) . if I wanted it for the new house I would have to pay it despite the fact on the phone, Meghan had told me the new house would be $700 cheaper. She said there's good news and bad news alluding to the fact that I would be saving money to have the exact same reservation but then she wanted to charge me more money. I had booked someone to make pizzas in the fancy pizza oven. None of the other homes had this feature and my deposit was non refundable. I shared this with Megan and she said she would see what she could do to try to get me some money back. I asked her to waive the early check in fee for the huge inconvenience she's caused me by over promising and under delivering. She assured me that she would work on this and get back to me after my stay but that she needed to charge me for early checkin to be able to pay the host and make sure the home was ready. Now after i emailed and called to find out what was going on I get an email saying there were two chairs damaged (none that we used were broken plus they charge an upfront damage fee so why this would even be a factor is beyond me) and that we didn't use the correct incense and they needed extra cleaning, which was shocking because we followed every request that they had, used a non oil incense and left the house immaculate. I've tried to call Megan twice with no response. The team while very friendly is running a shady operation where you speak with one person, they tell you one answer, then the next day someone else tells you something completely different, with different pricing or different availability. Having read other reviews of these kinds of baits and switches, I see this is a long-standing business practice. I also questioned if sure if they were treating us differently because we had differently abled people who had service animals for medical conditions, if it was because I am a woman of color, and or they had a problem with us being a queer couple. There's no way to be sure but I do know, the permit didn't come through for the house and all sorts of miscommunication started after we shared the accommodations needed for the differently able individuals.

They go onto your property with out notice and take pictures then tell you after they are the ones…read morethat told you could have something then say you have to remove it im done playing with Denise the manager if she comes on to my property with out me knowing it again I will take legal actions against her and the park I have been harassed from her from the beginning when I first moved in

moved here 4 months ago and my wife bought a place here as well. the community is beautiful . But…read morethey treat it like an apartment complex. The rules are HOA but nobody's paying HOA fees or voting on shit. they send letters to you in the mail when their is an office on site with a manager that doesn't d anything for the community except monitor everything they don't like and mails letters out. waste of money since we have to pay for all repairs and maintenance but can't do anything without approval. my wife lives in her own home here and has been threatened by management if she doesn't get things in order the way ma sees fit they will expire her contract and make her leave the park . when there are other places that have been occupied longer and in worse shape, but management targets new owners and they don't care about anything else but themselves. The lot fees are astronomical in price and we are paying more than the red of the community because we are new tenants but nobody else had to start paying more until march. I wish I would have bought somewhere else knowing that management was like this . A bunch of better than cowards who hide behind letters in the mail and lawyers phone numbers. Don't buy here until there's a management change and lot fees are less expensive. This isn't California and we are buying the homes but they dictate what you can do to the outside of your home. Then they should pay a Quarter of my mortgage payment since they have this kind of control over home ownership, because they own the lot it sits on. They don't need management on site who just sits inside and does nothing because they don't need to be here. They don't even have the right records for fixing your home, like paint codes to match. Or your hose being outside hanging nicely, is not acceptable . This company should be banned for what they get away with and their lack of integrity and ethics.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

If you're a tenant looking to rent one of their properties be wary of Rhona Stultz! She is…read morecurrently attempting to keep hundreds of dollars from our security deposit! She is charging us for what is routine maintenance on their end to get the house ready for new tenant. We paid our rent on time and We're never late with rent. We were model tenants and paid $36,000 in total for the year we lived there. we handled a majority of our own maintenance work because they were awful about responding in a time manner. we left the house looking better than when we moved in and she's still trying to keep $715 out of our deposit! She has not been responding to my emails about the situation and i believe is planning on forcing us to take them to court to even hear back!! This is SLUMLORD behavior!

I honestly can't say enough good things about cascadian property management! We have in our new…read moreplace for a little over a month and couldn't be happier! Any issues wether big or small they are on it. And the communication is absolutely there! We do look forward to being long term residents. Definitely recommend for a property management company, the best I've ever dealt with.

I've been using Wild Haven as a property management company for my house for several years. I saw…read morethe low ratings and that scared me, but I realize that most if not sll is from people looking to apply and having to have their credit checked. I'm sure that can be frustrating As far as managing properties they're five star. If you're renting from them, you can trust they'll take care of business.

I cannot recommend Wild Haven Property Management. They say their policy - which was not disclosed…read morebefore 3x$50 application fees - is that the income of a rental co-signer is disregarded, this despite the requirement in the application that it be disclosed. The whole point of a co-signer is to guarantee rent payment and that is exactly why I was a co-signer. The rental was, obviously, denied for lack of income. Either the policy is crazy or they lied about it; neither recommends them. Avoid them if you can.

Justin and team are beyond compare. I've been a property investor in the Portland area for more…read morethan 20 years and have worked with varying degrees of conscientious PMs. Justin is the first professional who balances the priorities of tenants and owners and strives to get ahead of maintenance and other issues before they become a problem.

I can't praise enough for this team! From the very first interaction (inquiry for availability)…read moreand every interaction following the team was above and beyond. No robot or AI responses. Genuine, friendly, super helpful and attentive. Justin always provided the best customer service and makes you feel like you're his only client. His quick replies and constant can-do manner makes you feel truly appreciated. The property was amazing, well kept, and a great location as well. If I could only rent from this team every time I'm in Oregon, I would be happy as can be! 10 out of 10, A+ ... no team can beat this one!

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.