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    IHS Athletic Training Room

    5.0 (1 review)

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    3 years ago

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    Vista Physical Therapy - McKinney - Vista Physical Therapy  3565 Lakota Trail McKinney

    Vista Physical Therapy - McKinney

    3.9(7 reviews)
    1.3 mi

    I wish I could give Vista PT 5 stars. Truly. And as for my physical therapist, Zoey, she earned…read moreherself 10 stars! However, there is a big problem with Vista PT in Mckinney. After submitting my referral from my surgeon as well as all of my insurance documents, including an email containing a screenshot that my deductible had already been 100% met as requested by Vista. I was told by reception/billing that my copay for each visit would be $21. Great! I booked twice weekly appointments and began my healing! Each visit I paid my $21 prior to each appointment. Imagine my surprise when suddenly I received a bill for almost $600 in the snail mail. I have worked tirelessly with Vista's billing department (out of state BTW) in conjunction with my insurance (upwards of a total of 8-10 separate phone calls) to no avail. Naturally, I have halted my PT and am simply left to continue the exercises I already was assigned and utilizing online resources to try to remedy my issues post 2 surgeries. Vista claims this is not their issue and the bill must be paid instead of working to correct the issue. I am now left to pay over $600 for a total of 11 visits with Vista PT. Just not right and unethical IMHO. Just be aware this may happen regardless of what the office may tell you upfront regarding billing prior to your first appointment. Very disappointed.

    I have only the highest praise for the PT providers at this Vista Sports Medicine location,…read moreespecially for Zoey who is above and beyond caring for her patients well being. The Office Staff is super helpful and everyone is friendly and cheerful. I highly recommend this super PT experience!

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    Vista Physical Therapy - McKinney - Vista Physical Therapy  3565 Lakota Trail McKinney

    Vista Physical Therapy 3565 Lakota Trail McKinney

    Vista Physical Therapy - McKinney - Vista Physical Therapy  3565 Lakota Trail McKinney

    Vista Physical Therapy 3565 Lakota Trail McKinney

    Vista Physical Therapy - McKinney - Vista Physical Therapy  3565 Lakota Trail McKinney

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    Vista Physical Therapy 3565 Lakota Trail McKinney

    S2S Functional Performance

    S2S Functional Performance

    4.0(2 reviews)
    1.7 mi

    I have been going to S2S Frisco for PT for back & hip issues and was recommended by my back doctor…read more Started out with a gentleman that I had two sessions with and then he left because he was moving. The only reason I bring him up is because I want to point out how respectful he was. I am female so when we went into our first assessment he asked me if I was ok with the door being closed or would I rather it be open? Also that session and next session anytime he would touch my body he would ask first if it was ok. None of these things bothered me at all but it was nice that he was mindful that it may make some people uncomfortable. After he left I have been doing my PT with Mackenzie and she has been amazing!! She's very personable, also mindful, and she asks specifically what might be hurting/uncomfortable with my body that day then addresses that. She's been doing very targeted therapy and specific exercises based on my issues. She's also very good at updating and sending me targeted exercises I can do at home, which I find very helpful. There's an app S2S uses for this and I find it very beneficial. I have progressed with the help from Mackenzie and I feel in a much better position than when I first started my PT. When I originally went in they gave me a timeline of what they thought I would need and that was pretty on target. I believe their goal is to help you through your real time of needing help then set you up so that you can maintain on your own, which I really like. I still have a few more sessions left but I also would definitely use them & Mackenzie again if I have additional needs. I'll recommend them to friends as well. My only one thing I would change is the fee associated with using a charge card for payment. There is a processing fee for payments unless you use cash. Other than that, its all great! oh, also the facility is very clean which obviously is a very important thing! 5 stars!

    The three stars are because the trainers are amazing women…read more I brought my daughter to S2S for physical therapy. After the first session, the receptionist told me we needed to pay an $80 deductible and then we're good. We proceeded to schedule the next month of therapy, two times per week. Here we are 5-6 weeks later, with 10-12 sessions down and I received a bill in the mail for $160. Apparently we should have been paying at least $80/visit and not one person in the company communicated this info to me. They knew when they submitted the first claim and it was denied by my insurance company, but I had no idea. I'm sure you could imagine my surprise when I started asking questions and my bill is over $800. I would never continue with the services had they told me it would be $80/visit, while in network. Never. Again, the trainers are super nice, attentive and knowledgeable, but whomever handles their billing department lacks proper communication skills.

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    S2S Functional Performance
    S2S Functional Performance
    S2S Functional Performance

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    Edge Physical Therapy

    Edge Physical Therapy

    4.4(36 reviews)
    4.3 mi

    I would recommend Frank Arena,Occupational Therapist, to any of my friend and acquaintances, I was…read morehaving complications from overuse of my hands and had tendonitis in my arms. Frank was able to find deficiencies in movement I wasn't aware of. We worked the issues with manipulation, strength and flexability training with all the best equipment in the office. Frank appears to be a little OCD about cleanliness and I appreciate this quirk. At the end of each session we finished with a massage and the feel good machine. I was able to avoid surgery because of the work we did. Frank gave me the best advice to purchase splints to wear at night. The splints keep me from sleeping with my hands and wrists in unhealthy positions. It has changed my life by raising my sleep score by 30pts daily. My advice is, at the least, try whatever Frank tells you to do. It will benefit you immensely.

    I have been to 4 different rehab facilities. They all do what is aloud bye patients. If come in…read moreready and determined then you'll get whatever you put out. The therapist job is to show you what's best for your injury and how it affects your recovery. Each therapist has a unique perspective and skill set. I'm not here to say who did what, because they're all special. I can write a book on each and every Therapist I have encountered within a two year period. I THANK GOD for the people who I have worked with. I wish they gave you something to talk about and share with others. I told a therapist, that every now and then. Instead of a ( Good Job) I would love a hand clap, or a graduation gift. Thanks PURE TOCHER, for the ones who know me, knows I love too joke around.

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    Edge Physical Therapy
    Edge Physical Therapy
    Edge Physical Therapy - Been going in for my foot for a while. Great place!

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    Been going in for my foot for a while. Great place!

    IHS Athletic Training Room - medcenters - Updated July 2026

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