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    Social Security

    Social Security

    3.5(157 reviews)
    3.5 mi

    This SSA office in Torrance is top notch. Very organized and helpfull specially Mr. Partee, He is…read morevery professional and patient in heiping us resolve our problem, answering all our question and corncern. Patiently walking us on what to do regarding our problem and conc ern . To Mr Partee hats of to you for your excellent public service and professionalism..

    Apparently, you can only do one review and I wanted to let you know that the gentleman Fernandez…read morewas top-notch. He went above and beyond helping us. He was nice and courteous kept asking if we needed any more help and he was just amazing. I give him five stars! However, the facility gets zero stars; read my experience below On 6/18 I had an appointment to straighten out my Social Security card. It basically took me two days of calling to get this appointment .Once I got there, the guards were extremely rude asked me over and over again if I had an appointment. They asked me what the appointment was for they said well, we can't help you and we don't know why you're here. They wanted me out of there ASAP! I began to tell them that I spoke to someone on the phone and they were the ones who gave me the appointment for today! Anybody knows that you can't walk into the Social Security office and you have to make an appointment! I don't know why they think they're above the law. They're just rude. And they need to get over it. I would give this place a zero star, but that's not a choice. It wasn't until I got to the back and spoke to someone and he made me feel better. I'll give him a separate review, but for right now this place is getting a zero star Update: apparently I can't do two reviews, but Fernandez was amazing. He was so nice.

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    Social Security
    Social Security
    Social Security

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    Department of Public Social Services - FLAGS

    Department of Public Social Services

    2.0(32 reviews)
    4.6 mi

    The first visit was great. A supervisor Lady saw that I was handicapped and was waiting a long…read moretime. She got me in to see a worker right away. Second time I was there, I waited 3 hours and saw all the people that I was in line with that was behind me,go ahead of me and I was left. My number never showed up on the screen and No one called out my number. I made sure I was in front of the screen and didn't even go to the bathroom of fear of missing my number. Finally, I got up to ask one of the workers by the door and and asked how far I was in the que? He told me my number was called already! I said, NO, it was NOT. I told him I watched for 3 hours in front of the screen and I was never called. He called a supervisor man to come help and he, took my number ticket and I was told to go back and sit down. I waited and waited and the supervisor never came back to me. I asked where he went and was told he said he would come back. He never did. I finally saw the sweet lady supervisor and asked her to help. She finally assured me me that she would get my number called again and to listen for it. Another 1/2 hour and finally I was called and it only took 5 minutes with a case worker. Almost 4 hours in pain as I can't sit for too long, both legs go numb and buldging discs in my lower back and neck were throbbing. I can't stand for too long either. I have a ankle impingement, and plantars fasciitis in both feet and sciatica. It was a bad day for me to wait that long . I don't know why but they have done this to a few people that was there too and I was one of them. I over heard some of the workers complaining about customers and some being rude to customers who don't speak English so well and be condescending towards them and belittling them. Such rudeness should cease. The one women who is kind, and making sure everyone is being taken care of was the supervisor . She was very understanding, spoke kindly to everyone. I know you all see some crazy people up in there but, you should do your best to speak and talk kindly towards others. Get off your cell phones and always be ready with a kind face and be helpful. Thats the job you signed up for. If you continue to complaine, maybe you should look for another job. We need a system of people who want to help others.

    Helping my neighbor- needed to get him a new cal fresh application and replacement card. Got here…read moreat 11:30am- it is now 3:39pm I needed to do two other errands- and I mean NEEDED but I may not even be able to get my meds before the pharmacy closes at 5pm There is NO EXCUSE He did his interview 45 minutes ago, still waiting for the card Why does it take SIX HOURS to do this?

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    Department of Public Social Services - No one ever answered

    No one ever answered

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    Department of Public Social Services - Didn't know what that line was for....Uhhh...

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    Didn't know what that line was for....Uhhh...

    Ihss - publicservicesgovt - Updated September 2026

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