I called a week ago. The admin said they would send someone out. Never did. Called back today and she didn't remember me. Put me in hold until the phone disconnected. Just called back and never picked up. So not sure if they are not competent or it's just the front office. read more

I called for a new septic tank installation and was given an affordable quote. A tech was on site in about an hour and explained what needed to be done. He was able to dig up the old tank, had it emptied, crushed it and buried it. He dug a pit for the new much larger tank and the new tank was delivered ready to be dropped in the pit. This was all done in only a few hours. Day two there were two guys here bright and early to dig the new drain fields and the rest of the install went fast and efficient. I was very impressed with all of this companies employees. I paid the quoted price and don't think anyone else could do all this work for less. I highly recommend this company to anyone who needs a new septic tank installed. Thanks you guys. read more

Fast and affordable, had techs out to my home an hour after I called. Techs explained and showed me everything being done and offered many tips on maintaining a healthy septic system. Paid quoted price which was between 40% to 66% lower than the other four local companies that gave me estimates. I will be using this company for all my septic needs in the future. read more

8/3/2021 I've used Ikard 4 times to pump out my septic tank over the years. This time will probably be the last. They came out the same day which is good service. They charged $650.00. I don't know if that is a completive price or not. I didn't take the time to research other companies. My main complaint is that there suction truck leaked about a gallon of oil on my driveway! When they got there they asked if I had a piece of cardboard they could but under the truck. I said sure and cut down a box and gave it to then. They didn't ask for a huge piece of cardboard nor did they tell me the piece I gave them was way to small. When they got with the job, there was an oil slick 2 feet by 3 feet on my driveway. It took a 50 lb. bag of sand to cover it. I hope the sand will soak up most of the oil in a day or two. They didn't offer to knock any off of the price for making such a mess either. They did offer to wash the OIL off with a WATER hose if I would let them barrow one. Since I didn't want oil sprayed all over my grass as well a my driveway I told them to forget it. If you don't want an oil slick on your property, you might want to look elsewhere. read more

I will happily recommend Ikard Septic to others. This week I called them on Tuesday, was able to get a quote for back hoe service to dig through roots, tank pumping, field line replacement, and a new septic lid with access risers. They worked with us on a price that would fit our budget. They were able to come out Wednesday morning with a backhoe, we had some issues with a gas line but that was resolved and they had the tank pumped by lunch, and new lids with risers added before 3:00 pm. They confirmed that our field lines needed replacing and put me in touch with the Limestone county inspector, who authorized Ikard to begin field line work on Thursday. Thursday, they came out and got the field lines laid. They were mindful of taking care not to tear up ours or neighbors' yards. They made recommendations about tree removal to avoid issues in the future. They warrantied their work for 1 year. We were concerned about having big piles of dirt in the back yard, but they brought in a "rake" that was kind of like a tiller that smoothed out all of the clumps and leveled off the ground-ready for seed or sod. At the end of the day, we paid in full the originally agreed upon amount and were very satisfied with the work that was completed. read more