I needed and evaluation for water damage in my kitchen that happened to have been caused by the…read moredishwasher. The production manager a Ms L Evans did so and told me that the claim may or may not be covered fine. When she was told that there would be no coverage of my claim I requested a price to fix it. I then was completely ignored. After repeated calls speaking with the office person which told me that the estimate was on the desk or that I would be contacted. If this is the type of service that you give I will not be using or recommending this company again. I do understand why the rating are not any better.

After a sewage backup in our home we were at a lost what to do next. Brad with Serv Pro of Madison…read moreCounty was extremely helpful! He made sure to take the time to answer all of our questions and to guide us through the entire process start to finish. The great service didn't stop with just him. Tyrone was also so very helpful. He was training a new gentlemen during several of the visits to my home. He was very purposeful and professional even while training. We will say until we are blue in the face just how truly thankful we are for Brad, Tyrone and everyone we have dealt with at Serv Pro of Madison County. The respect they showed us and our home was top notch. I was shocked to see people who genuinely seemed to care about our situation as much as we did, plus to care about getting our home right again. It is so rare now days to have a company show genuine concern. Too many are just out for the quick buck. Even Amanda answering the phones was helpful. The communication from everyone was excellent. No question of mine was unanswered and I NEVER felt as if I was bothering them. We hope to not need their service again but believe if we do we will call them over anyone else. I wish more Brad could offer training classes on customer service to other businesses. Amazing!

AMAZING CUSTOMER SERVICE! I had a couple leaks in my unit and sadly had to replace the entire…read morething. After getting several quotes I had a friend recommend Always Comfortable and was so glad they did. Tristen answered the phone immediately. We set a time for them to come look at my unit and he and his dad Spud were there on time (a nice change from the usual repair people). They assessed the problem and got back to me pretty quickly with the cost of replacing my AC/heat pump which was more then fair and much better then the other quotes I had received. They were back out a couple days later and replaced my unit, thermostat, cleaned my dryer vents, and many other things going above and beyond. They were great at communicating with me during every step. I would HIGHLY recommend these men Tristen and Spud with ALWAYS COMFORTABLE HEATING AND COOLING IN HAZEL GREEN! Thanks guys! You were life savers!

So we had a heat pump not working in a rental house. After calling our normal HVAC guys only to…read morefind out they would be there at the end of the week we said, "no thanks". On Saturday evening, we called Always Comfortable Heating and Cooling, left a message and he called back within minutes. I explained the issue with the unit and he promised to be there first thing on Monday. He arrived early, determined the problem and drove into Huntsville to pick up the part. By 2:00, he had replaced the motor, tested the system and was onto the next house. Needless to say, he will be the one we call for maintenance and repairs. Highly recommend this company!

Jared is a professional down to earth plumber. I first experienced them during the Christmas Freeze…read moreback in Dec of 22. I was out of town and hand a house sitter when my outside faucet froze and burst. Jared was able to come out (during the holidays mind you) and fix the faucet. Most recently May 2024 I had to have my hot water heater replaced. Both times he was out within a day and got the work done on that day. They have great service and appointment times. I recommend Anything Plumbing whenever I get the chance. They are a GREAT small business. Ed P. Falls Creek

I called them due to a water main leak. We scheduled an appointment and Jarrett showed up on time,…read morepromptly fixed the leak, and cleaned up around the area he had been working. Great service! Craig C

I had a plumbing leak and subsequently needed my faucets replaced. I called mid-morning and the…read moreladies sent Michael out by noon. He did an excellent job. He was prompt, kind, professional, efficient, and everything was tidied up before leaving. The entire experience was smooth and stress free from start to finish. I highly recommend and will definitely be using them again in the future!

Nick is fantastic! We had a seemingly undiagnosable (or very expensive) spigot problem around our…read morepool. Another plumber had quoted us THOUSANDS to fix it and said it would require jackhammering up our patio (for thousands more). We let it go until it became a geyser and were dreading what was to come. We called Around the Clock, they worked us in quickly, and were very good about being responsive when we called to ask for an ETA a couple of times (we're those people...) Regardless, Around the Clock came out, diagnosed it in no time, and we were in and out at an EXTREMELY reasonable price. We won't use anyone else for plumbers (and are alreading getting a quote for another issue...)

Bryan Landreth, the owner of North Alabama Plumbing, worked hard all day repairing a broken sewage…read moreline at the very back of my yard. Heavy equipment and a 7x5ft hole was required to complete the task. Apparently the sewage pipe was never properly connected to the city main which explains drain problems we've had for the past 16 years. Anyway, I highly recommend these guys. The price was right too. I'm thankful it's finally repaired. Bryan's cell: (256) 690-4886

made an appointment for Aug 22 from 11 to 2 pm. No one came to the house so I contacted the company…read morearound 3pm and was told that a technician was still coming. I waited until 6 pm with no avail. I understand that problems do happen, but I was still waiting or expecting a call the next day with an explanation of what happened. No one called. Poor customer service. Glad that others had a better experience. Thank you,

I called a week ago. The admin said they would send someone out. Never did. Called back today and…read moreshe didn't remember me. Put me in hold until the phone disconnected. Just called back and never picked up. So not sure if they are not competent or it's just the front office.

I called for a new septic tank installation and was given an affordable quote. A tech was on site…read morein about an hour and explained what needed to be done. He was able to dig up the old tank, had it emptied, crushed it and buried it. He dug a pit for the new much larger tank and the new tank was delivered ready to be dropped in the pit. This was all done in only a few hours. Day two there were two guys here bright and early to dig the new drain fields and the rest of the install went fast and efficient. I was very impressed with all of this companies employees. I paid the quoted price and don't think anyone else could do all this work for less. I highly recommend this company to anyone who needs a new septic tank installed. Thanks you guys.

Scott's Plumbing provided excellent service from start to finish. They arrived on time, completed…read morethe work quickly, and were professional throughout the entire process. They took the time to discuss the available solutions with me and never tried to pressure me into unnecessary repairs or upsell services I didn't need. I really appreciated their honesty, transparency, and quality workmanship. I highly recommend Scott's Plumbing and will definitely use them again for any future plumbing needs.

Quick efficient scheduling. Knowledgeable and respectful technician. Timely and quality work.read more

I called j Henry for help because I couldn't get the internet to work for me. Two young men showed…read moreup. I showed them the new commode seat and new tower I had and they would furnish the new flapper. I also needed the sprayer head on the kitchen sink replaced and did not have one. They said it would be $386 for them to do the repairs. I said no thank you and told them to have a good day. The young man said they could put on the new seat, the new tower and their flapper for $185. I let them do the work with the only cost to them being the flapper. It took about 15 minutes. They were friendly enough...

The whole team was friendly and courteous during the scheduling and start of work. Andy…read more(technician) was easy to work with and listened to what the issue with our septic system was before starting the job. He did a great job of knowing exactly what needed to be done to get to the root of the problem. Once completing the repairs, the site was returned pretty close to the yard before the digging. Great company and would highly recommend them for any plumbing work.