Scott's Plumbing provided excellent service from start to finish. They arrived on time, completed the work quickly, and were professional throughout the entire process. They took the time to discuss the available solutions with me and never tried to pressure me into unnecessary repairs or upsell services I didn't need. I really appreciated their honesty, transparency, and quality workmanship. I highly recommend Scott's Plumbing and will definitely use them again for any future plumbing needs. read more

Quick efficient scheduling. Knowledgeable and respectful technician. Timely and quality work.

Service was great.. installed a new kitchen faucet in under 2 hours and checked water supply lines in house! Easy to schedule with this company. read more

Scott Plumbing - New delta kitchen faucet - Plumbing Near Me - Huntsville, Alabama

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I found Scott Plumbing on January 5 at 4:45pm thanks to a very high water bill and Yelp's solid recommendations. A quick call to Scott Plumbing just before closing and I had an 8:30am appointment for next day service. Not a problem...I wasn't gushing water, and given the recent single digit temperatures I figured it might be a few days. Their communications are stellar. I received a text an hour before my appointment: Hi, your technician Jeff E. (Rating 4.9/5) from Scott Plumbing, LLC is on the way to 113 Corwin Drive, Harvest, AL 35749 USA. Jeff is native to the Cullman area and has been in the Madison County area since 2018. Jeff has four daughters, is a die-hard football fan, spends his free time coaching softball for his girls, and plays in an adult softball league. Jeff has been in the plumbing industry since 2018 and has been with Scott Plumbing since 2019 and is now one of our managers. Jeff likes a challenge and plumbing tasks that make him think about how things come together. Track now: (link). Call our office for any questions: (256) 701-6181 Jeff and Daniel arrived just before the 8:30am appointment time. They quickly surveyed my problem, gave me a verbal quote, and started work on a handshake. I had calculated how much time I thought it would take me to do the repair, and considered how much I make an hour... And I had in my mind the budget for the project. It would've likely been a five hour project for me, with two trips to Lowe's. I'm an electrical guy...not a water guy. Their estimate was a little higher than my budget, but they were here...ready...and my family of five loves using water (I would hear about a five hour outage unless it was at 2AM-7AM). A little more than an hour later my leak was history. No trips to the store--they had what they needed and they worked fast. The cutoff to my home (30 years old) had deteriorated and was watering my dormant lawn on the side of the house that nobody travels in the winter. They dug it up by hand, siphoned water, replaced it with a new/improved shutoff, replaced a small section of the pipe with it, and added a new housing. The only tip that I have--I should've asked them about veterans discount or explored their website for some of their coupons. Their website is well done, and looking at it before service would've possibly saved enough to put them within my budget, but I'm not complaining. I did take one star away from five because I prefer a straight forward cost model and not one that expects negotiation or investigation for coupons. Excellent service, and honorable skill-trade profession. I will keep Scott Plumbing in mind for future work, and I recommend them as long as you take into consideration my tip...ask about discounts and check for coupons. read more

Scott Plumbing - New shut off in the replacement housing. Saturated...it will take a week of decent weather for this to dissipate and dry out. - Plumbing Near Me - Huntsville, Alabama

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Just doesn't bother calling back . What happened to customer service ? Just ignore your prior customers they will find other plumbers . No longer a company to use . A simple call back if you're busy , communication with customers don't just ignore 4 messages . I must think it's no longer same owners or whomever is the supposed project manager needs to be fired .. read more

Dustin K fixed the leak in our shower. It took awhile because our shower is so old that most of the parts are not available and had to be ordered. read more

Dustin K came out and gave a very thorough review in what we need to be able to relocate and change type of hot water heater we currently have in our home. It's going to be a much better and safer option for us. He provided us an estimate for this work. read more

I had Will come out from Scott's Plumbing and he did a great job of replacing my garbage disposal yesterday. Also spoke to Jacob who assured me that they stand behind their work. Great job, and thanks much! read more

Scott Plumbing is great. They had my hot water issue fixed within 3 hrs from my call! I'm definitely impressed

Scott's plumbers were super nice, but they told me that it wasn't possible to connect my disposal to my new sink and if I wanted to use the disposal I would have to order a new sink and have them come back out. Now, I typically use another Madison plumber, but they were booked up, so I went with Scott's which was recommended here and on our neighborhood site. When I was able to order and have a new sink delivered because we needed the disposal, the other Madison plumber came out and told me it was actually very easy to connect my disposal to my (at that point, current) sink, and they were really perplexed as to why they would tell me that. Writing this because it was an additional $300 and months without a disposal that shouldn't have happened. read more

We called Scott Plumbing to repair our shower and garden tub. They were quick to respond - same day - and the gentleman that arrived (Nash) was professional, knowledgeable and courteous. Good job. We will use Scott plumbing again. read more

Jay came today and replaced our drain lines that had become clogged with grease, soap scum and grit from 20+ years of cleaning, dishwashing and laundry. He and his helper showed up on time, replaced the pipes and cleaned up and made sure everything worked. Not only did the cost match the estimate, he even found a coupon to reduce the price. I'm very happy to be able to clean dishes and do laundry again! Great job and highly recommend! read more

I don't typically write reviews, but when I feel like I need to warn others away from crooks, I'll sit down and write one. The review is a semi-detailed account of my experience, but the bottom line is at the end if you don't want to read the whole thing. On the original call, the owner of the company came out to fix two toilets that I had running, and I assume he was training a new plumber. He claimed to fix both toilets, but he was lacking the parts on his truck and just "adjusted" one of them and said it was fixed, but it was not. Both of the toilets were still running, so called him back out because the work was under warranty. The same new plumber came out, by himself this time, and fixed them again. At the end of the job, he tried to collect payment. I told him this was a warranty call and I shouldn't owe anything. He calls the owner, and the owner tells him to charge me for one toilet instead of two. His logic was that they didn't work on the toilet that they just "adjusted" last time, since they didn't have the part to replace it, and he claimed that I owed for that toilet. Here is where the math gets a bit fuzzy. The plumber was going to charge me $150 for both toilets without any warranty. With one under warranty, he was still trying to charge me $117, and the first time he charged me $135. So if two toilets in one call was $150, then why was he trying to charge me the $135 from the original call with an extra $117 from this one? Mind you, I didn't agree to any extra work outside of the warranty work they were supposed to be doing. I told the plumber that I wasn't going to pay because this is warrantied work and I don't owe anything. He calls the owner back and the owner calls me on my cell and says I have 5 minutes to pay his plumber or he is going to call the Sheriffs department and report me for theft of services, then just hangs up on me. He wouldn't even entertain the idea of going over his math for what he was expecting me to pay. At this point, I decided to call the Sheriffs department myself, because I didn't do anything wrong. About an hour later, two deputies show up and get both of our stories. Since this is a civil matter, they couldn't really do anything, but they both agreed with me that the plumber should have given me some form of statement of work before starting new work. At the end of the day, I ended up paying $100 because the owner was adamant about filing a theft of service report against me, and it wasn't worth anymore of my time to deal with this idiot. His plumber was there for 3 hours for less than a 1 hour job, so at least I got some justice of wasting his time and costing him business for his shady dealings; additionally, I hope this review will serve as a warning and help people find an honest plumber instead of this crook that cares more about being right than taking care of his customers. Bottom Line: At the end of the day, the owner of this company would rather waste 3 hours of time for him, me, his plumber, and two deputies than honor a $100 warranty claim for his work. Not to mention the other customers that were scheduled for later that day. Stay away from this company. read more

The customer service at Scott Plumbing is outstanding. Keith addressed my concerns and handled them professionally and promptly. As for the actual repair of my plumbing problem, Travis is the best in the business. He throughly diagnosed and explained my situation, then came out the next day and installed 2 brand new toilets. Within 24 hours my plumbing problem was completely solved! Scott Plumbing will be the first company I call for any future plumbing problems. I trust them completely! Thank you for your good work Keith and Travis. You make a good team. read more

I have used Scott's plumbing today, it was a life and smell saver I called myself utilizing a craftsman boy was I wrong. Note: when you use angi others can pick up your order, seriously go with the professionals. Blake G. from Scott's was attentive and punctual each time. Toliets needed to be replaced twice had to go to home Depot. Scott's is my go to from this point forward. read more

TLDR: professional, prompt service, live up to the reviews We needed our water heater replaced and I saw all the great reviews for Scott Plumbing so we decided to give them a call. They were able to come that day and replace our water heater quickly. Travis called before arriving and showed up at the front end of the estimated time they had given that morning. He replaced our water heater in a timely manner and explained anything we had questions on. I will definitely use Scott Plumbing again and highly recommend them to others. read more

Inadequate customer service. I knew exactly what my problem was but yet couldn't even get a ballpark idea of how much the charge would be to fix. They said they could send someone to look at it and tell me what was wrong and how much it would be to fix it but their estimates are NOT free. In other words I have to pay them to tell me what the problem is even though I already know what the problem is!?! Really!?! All I needed was a bathtub drain to be reconnected. They basically acted like I wasn't worth their time. I'm not a plumber but have worked in the service industry in Huntsville for years and my wife works in property management and handles all repairs for over 400 rental properties. So I always get asked which companies or vendors are the best for all different types of repairs which usually results in lots of business for whoever I recommend. The next time I get asked what plumber I recommend I will be sure to steer them clear of this company so they don't waste their time like I did! read more

Absolutely fantastic communication and quick service. I called and within a hour a tech arrived. Gabriel was friendly, extensive experience and overall fantastic tech. He had the problem shut off within the hour, and also assisted me in finding a service to come in and remove all water damaged flooring and walls. They worked out here from about 10am to 10pm! I would recommend this company and techie Gabriel to everyone. They are honest Hard working folks that are just fantastic. Don't hesitate, call and see for yourselves. I personally will never call another plumbing service!! read more

I used Scott once before and everything went fine. The next time the plumber Jake somehow knocked the shower door and guide off. He said he fixed it - I should've checked before he left. It fell back off when I tried to use it. I called and they said they would have a guy come look at it and see what happened. Later I got a call and the lady said she checked with Jake and all he did was open the door. It's been a week and no word - I guess the second call was actually telling me I'm a liar. Watch them if you use them. read more

Came out the same day and fixed the plumbing issue we were having! awesome customer service and speedy repair! Thank you Keith, Jeff and Nash! read more

I have used Scott Plumbing over the last 8 years. They have always done an excellent job and been quick and courteous. I will only trust my plumbing needs to them. I used other companies in the past that either didn't fix the first time or left something else a mess. Scott Plumbing deserves title of best in business because of their excellent service! Thank you! read more

From the time I called to schedule an appointment to the time the technician left my house, the service received was outstanding. I believe Keith is the owner and is who took my call. Very friendly voice and he was able to send someone to my house within 45 minutes of me making the call. Travis showed up at my house. He was very friendly from the start. He knew what the problem was, WITHOUT tearing up my house/floor/ceiling. He got the job done and was out. It's a good feeling when you find someone that you want to be their customer for life, especially when you are new to the city & state. read more

Scott Plumbing has made my day! Amazing how an awesome service call can have such a positive effect! Professional, kind, considerate, covid precautions taken, quick to respond, excellent communication, fair pricing and they fixed it! Also offered great advice for maintenance! Cannot say thank you enough! Highly recommend for any and all plumbing needs! read more

These guys were excellent! Same day service for a pressure regulator and they found a leak at my house at the same time, the meter was running constantly. Found the leak in a leaky spiket and fixed it all same day within two hours. Saving their number for any future needs! read more

Called Scott Plumbing on Tuesday, they came out on Friday, on time and fully prepared to replace my water heater. Travis was professional and quick and knew exactly what to do. He had everything he needed on the truck to get the job done and cleaned up afterwards. I HIGHLY RECOMMEND SCOTT PLUMBING!!!! read more

Discovered leaking hot water heaters (2) Wed evening. Called Scott Plumbing and they responded on Thursday replacing both heaters. Keith and Travis did an exceptional job! I highly recommend Scott Plumbing as fast, dependable, economical, professional, and courteous! Call Keith when you need plumbing services. read more

I woke up to a leaking water heater. I really needed help quickly. Keith answered the phone and had a replacement water heater at my house in less than 2 hours. I am so grateful to Keith and the men he sent. I have hired several different plumbers since we moved to Huntsville, but I am sure that Scott Plumbing is the best, by far. read more

Had a leak in July and they "patched" it but said my whole house had to be replumbed because the pipe was smashed and he didn't know how long the crushed pipe was. He didn't bother to dig parallel to see where it ended. I cancelled due to finances. Had another leak in November and scheduled a re-plumb. I was given a ballpark price that was 600-1100 higher than in July. When I asked why I was told materials have gone up. Plus they couldn't get me in until the middle of December. I have been without water for 2 weeks and friends convinced me to get a second opinion, which I did. I had another company come and he dug where Scott's "patched" The patch was where it was leaking so my new plumber dug one more tile over and found where the pipe was not smashed, cut the smashed pipe out, put new pipe in and it's fixed. I was told Scott's just wanted the money to re-plumb and didn't care about the fix that should have been done. I am disappointed and feel like I was ripped off in July when they were first called out. Shame on you for taking advantage of a widowed woman! read more

My husband and I can't say enough good about this team. The plumbers arrived on time, set to work on the repairs we requested. The owner, Keith spent some time on the telephone with our home warranty company and was able to get our new water heater installation authorized in order for us to be reimbursed for a covered repair. The home warranty company was not easy to deal with, but Keith helped us get our coveted authorization so we could be reimbursed. Yippee! When I purchased fixtures to replace the faucets on my tub and new sinks I was missing a few items. The plumbers were able to provide me with the missing items and didn't price gouge us for the parts we purchased from them. Everything they needed to proceed with the requested work was handy on their truck. Our new sinks and water heater were professionally installed. My bathroom now looks like it belongs in a model home. I am so happy with the work done by these folks. They will win our business for all of our plumbing needs going forward. And they charge reasonable prices for excellent and professional workmanship. read more

Called for backed up plumbing and they showed up in 2 hours!! Nick showed up and resolved our plumbing issue fast! Nick was very friendly and professional. Fee was reasonable and less than other companies out there. Nick also took the time to educate me on possible causes and prevention methods. Very satisfied with the service I received and will definitely use this company for all future plumbing needs. read more

I called Scott Plumbing because of their great reviews on Google, Yelp, and Nextdoor. I had a blocked kitchen drain and they saw me that afternoon. Nick was the technician and was very professional and friendly. He asked me questions and listened to my problem. He then suggested what tasks to perform and the prices for each before he did any work. He was able to unstop the drain and explain how it happened and gave suggestions for how to prevent in the future. I will recommend Scott Plumbing to friends and family and anyone who asks for a reliable plumber. read more

Kitchen drain sprung a leak, spewing water through the opposite wall into our playroom. Called Scott Plumbing at 08:00, they were here at 08:55, fixed and gone by 10:05. We've used Scott Plumbing once before and they were really quick then, too. I was really surprised at how inconvenient not having a kitchen sink can be and I was hopeful they would be as quick - especially not knowing the extent of the damage in the wall. If we end up remodeling the entire kitchen we will definitely be giving Scott Plumbing a call! Thanks guys! read more

My mom and I have found a new and reliable plumber in this company Travis who took care of us showed up on time and did exactly what we asked of him with a smile on his face and was very professional read more

This company saved me alot of money from my previous quote. They are very professional. I love the way they walk you through every step.

This is third time that the Scotts Plumbing provides services to our household. They are honest, punctual and affordable. I highly recommend them! read more

I just had the worst experience with this company. The pipe bringing water into my house was nicked by a lawnmower. It was coming out of the ground a bit when this happened. The man Scotts sent out said that he could fix it but he couldn't rebury it in that he had no dirt (???). He quoted me a price that I found to be high and so I told him thank you, but I think I'll look elsewhere. I got a call 10 minutes later from his boss saying I had slammed the door in his face and was rude to him. What? This guy had a speech impediment, as does my son. I was very kind and polite to him. His boss said that he was going to believe his guy and accused me of blocking his call when he used the business phone. I don't even know how to block a call. All pretty disturbing and weird. read more

After waiting a couple days for the big box store's installer to call me back, I gave up and called Scott's. It was late in the afternoon, but they made time to go get a water heater and have it installed that evening. These guys are courteous, knowledgeable, and provide a level of service and pricing that the larger outfits just can't provide. Wife's happy, so everybody's happy! read more

They do good work just very expensive compared to others. They show up on time and very nice. I would use them again

Amazing!! I spoke with someone in the morning & they worked me in that day. My issue was a bit larger than I had assumed but the pricing was better than fair. I would absolutely call them again for any plumbing needs. They were very patient with explaining anything that was going on and included me in the decisions. I was shown everything done or tested so I never felt like I was being ripped off. I can't praise them enough on the job well done. I highly recommend them. read more

We had a leaking bathroom sink. I called Scott Plumbing on a Sunday afternoon and spoke to Keith. Keith was courteous and professional. He came out the next day and fixed our sink. Service and price were both excellent! I will definitely use Scott Plumbing again. They are honest, responsive, and very reasonable. A winning combination. read more