I took my chicken in for an unknown issue - after X-rays, turns out she had repro cancer. I took…read moreher home to be a chicken while she could be. When it was clear that her body was struggling, I took her in for euthanasia. I didn't stay while they did it - despite raising my girls from chicks they run from me unless I have treats (not really pets) - and my blubbering would have been more stressful to her than the calm vet. They didn't judge me for not staying, and when we picked up her body to bury, they had some feathers in a jar, feet prints, and a few days later I got a card. I appreciate the extra care and thoughtfulness - she was a sweet bird and she deserved the gentle transition she got from the team.

This office is amazing! I have yet to have a negative encounter with anyone in any capacity. It is…read moreobvious they care for their patients. And their family members. It might take a bit to get in, but I can't imagine trusting the care of my sweet girl with anyone else.

Kay came and took photos of our barn cats. They turned out wonderful, especially since you never…read moreknow where the cats will be. She was patient, and I could tell really enjoys animals.

Kay was a wonderful photographer. She had great ideas for shots and the pictures turned out great…read more She was also able to handle my older puppy's crazy energy. I would recommend her to anyone looking for dog pictures!

I've been using this service for years now and they are ALWAYS excellent! I love the thoughtful…read morepictures and stories they send and they go above and beyond every time!

Wonderful! They're very responsive and every dog walker has been a delight. My doggy can't wait for…read moreher visit and they've been a godsend in keeping her healthy and happy. We usually have one or two walks per week and they have been reliable and easy to work with, tolerating our pets sometimes nuttiness! I definitely recommend these folks.

I really like shopping at this location. I bring my pup here for grooming every 5-6 weeks, and I…read moretake the opportunity to browse after dropping him off. This PetSmart always seems to be well-stocked on food, treats, and supplies. It's fun to browse the toy aisles, even though my dog definitely doesn't need more toys. Occasionally I can't resist when I find something new or unique. The employees are always super friendly, and it is easy to find someone if you have questions or need assistance. The grooming department has convenient hours and excellent groomers. I actually started coming to this location after following our groomer here from her former location.

We tried taking our dogs to be groomed at this location but they would not do it because one dog…read morehad matted ears and the other dog had an ear infection. My dogs are cocker spaniels - known for chronic ear infections. I have her ears treated constantly for this and never had a groomer turn us away before for this, or any other reason. I should note that the reason we tried PetSmart for grooming is because our regular grooming service was experiencing some staffing issues. Well we took our dogs home and I called the manager at PetSmart to complain about this situation. He agreed that an attempt should have been made to groom the cocker spaniel with the matted ears, and that the ear infection on the other dog may have been a judgement call, but he did offer for us to bring our dogs back to have them groomed at a 50% discount. I agreed and we scheduled that for a couple of weeks later. During those two weeks, we trimmed the matted ears on our own (did not take long) and continued treating the ear infection on the other dog. When we returned for our second appointment, the groomer accepted the dogs and said it would take about three to four hours (understandable). I had not even made it home from dropping the dogs off when I got a call that the dogs were ready to go home, and that they only partially groomed them both. They partially shaved one cocker spaniel but didn't finish her face and left three paws untouched. They told us "The one paw is all that she would let us do." She looks incredibly goofy. The other cocker spaniel (which we had previously trimmed the matted ears ourselves) looks even goofier. They said he has matting under his arms that they can't take care of. Took getting him hime I so find some very MINOR matting. It is nothing I can't cut out with a pair of scissors in about two minutes! Maybe had they groomed him the first time, that matting would not have been an issue. Now, keep in mind they only worked on my dogs for a half hour of what should have been a three to four hour session. They said nothing about him being matted in those areas during our first trip. Even so, isn't a groomer supposed to take care of such issues?! They went so far as to say that we need to take him to the vet to have the matting cut out. We have been dog owners all our lives and have NEVER been turned away by ANY groomer in the past for ANY reason! I called our vet and our regular groomer who both agree that this is just laziness on the part of PetsMart's grooming service. I have now scheduled them for grooming services with our regular groomer even though it will be a little while based on staffing issues. I will not name our regular groomer but they are very reputable in this area. They do a great job, and they shared with me that they are not surprised by our experience with PetSmart and that they have heard the same kinds of complaints from several others. Never again will we give this place a penny's worth of business. Stay away from this place and go somewhere else that actually cares about dogs and enjoys grooming them. This is pure laziness and incompetence.

Downtown Doggie has been our go-to for dog boarding and training for nearly a decade. Their team is…read moreprofessional and organized and we always feel assured when dropping our pup off. They have a large outdoor space and their downtown location is perfect for where we live. Our dog can be challenging mixing with other dogs (and sometimes humans) but that appears to be a non-issue at DD. They're clearly dog whisperers and we're sup grateful. Highly recommend!

Thanks to the amazing training team at Downtown Doggie for helping us and our pups, Otto and…read moreGeorgie. Thanks to them, we have learned how to better communicate, and now go on the best walks ever. I can't recommend this place enough.

We adopted 3 female kittens at 9 months old from this breeder, specifically from the breeder's…read moreson/brother. This was in November of last year. A week ago, one of them died from unknown causes. We attempted to have her examined, but the vet was unable to formally conclude a cause of death. Before this happened, it took the kittens months and months to adjust. We followed every rule/suggestion to a T. We researched to find adaptable and friendly cats because we have a large square footage house and kids. Our kids are respectful and sweet. However, only one of these kittens feels comfortable enough to get in your lap. And she died:( We would have gotten another type of cat if we knew these would not have an easily adjustable personality. We are devastated to have lost one of our babies. I wish I could return to this breeder, but it would not be in our best interest. I had a bad feeling after meeting the brother the kittens hadn't been in a stable environment. Already being 9 months old and him mentioned he moved from out of state recently at the time, they had and still have mannerisms of kittens from an unstable environment. We wish would have gone in a different direction. I voiced my concerns, but there was nothing they could offer to do. You are stuck with kittens, yes you do love and are committed to, but are not much like the nature of what ragamuffins bring to a family. Overall not happy.

I had the perfect adoption experience working with Tia and Avery for our new addition to the…read morefamily! Such a precious little fur baby! She has our hearts already! Tia and Avery have both reached out several times checking on us and "Hopscotch". I didn't want Hops to have to take a plane ride, so my wife and I decided to drive the 4+ hours to Indianapolis to pick her up and to our surprise, Avery offered to meet us along the way, shaving an hour off of our trip one way! They had another cat that another family was coming from Kansas City to get that same weekend, so we agreed to pick up 2 cats and the family from Kansas City met us near our home in St. Louis and REALLY cut there trip down, and we were happy to do it! They were both a delight and fun to travel with. You can really tell they both were super well adjusted and friendly and litter box trained. Both SUPER sweet girls! We almost made an offer to keep them both! lolz I cannot stress more the wonderful experience we have had and continue to have in this experience! DO NOT BE CONCERNED BY OTHER REVIEWS. I AM CONVINCED THESE PEOPLE LOVE THEIR CATS AND WILL DO WHATEVER IS THE RIGHT THING! Does life happen? Do cats get sick and have complications from surgeries? ABSOLUTELY! BUT these unfortunate events are not as a result of neglect or mistreatment by the breeders. 5 minutes with one of their cats and you will know they are well taken care of and good natured because of their wonderful, kind and loving care from birth! Thank you, Thank you, Thank you, Tia and Avery and Velvet Muffins for doing what you do and being so kind and caring.

A very fun and safe environment for your pups! The staff and owners are very adamant about caring…read morefor your furry friends! It is always clean in the lobby and everyone is so polite!

We - and our pup - love it here! We take Remi in a couple of times a week to play with the other…read moredogs and he LOVES it! We feel comfortable leaving him here, because he always gets loved on, gets lots of play time and gets so excited when we pull in to the lot. Highly recommend if you're in the area!

They called me 15 minutes before my appt to tell me they won't take my dog because she had addisons…read moredisease. Meanwhile, all other locations have taken her!!!!! I'm so upset with the lack of notification

Went to Vetco vaccine clinic and was prescribed two different dosages for my dogs medicine. One…read moredose is totally wrong per weight base. Tried the 800 customer service number and got an off shore call center where a party was going on in background. The was no resolution other than I should take a day off work and go back. The store manager was also unable to help. So, I filed a dispute with CC and will never recommend or go back. Totally useless and now I'm out more $$$ going to another vet