Hamilton's did an excellent job meeting our family's needs for my nephew's service. They were…read morecompassionate and helpful at ever turn.

They took care of Everything! They made the small children so comfortable and walked them through…read morein a way that they could understand and process their own loss, they made the funeral live for those loved ones who couldn't make it. They took care of the death certificate so that it was processed and available in a very timely matter. They sent it to social security immediately. They were gentle and empathetic and perfect in every possible way. We couldn't recommend them more. This is the best of the best.

We lost my sister unexpectedly. We have never planned a funeral before. They was beyond helpful,…read moregenerous and kind during this process. My sister looked peaceful for her viewing. The staff was incredibly kind and considerate. They make you feel like you are home. I needed that in my time of need. Thank you so much. I would recommend them in your time of need. Also the pricing is way cheaper than others and you get that family feeling.

Donna is one of the most genuine people I have ever met. You can tell from the moment you come in…read morecontact with her, you and your family will be taken care of. I would recommend her to anyone in need of her services!

My brother passed away and the nursing home he had been residing at suggested Merle Hay Funeral…read moreHome to perform his cremation. Blair Overton called me the following morning after my brother passed away to discuss the arrangements. I was grieving and extremely emotional. Our family had dealt with a lot over the last couple of years and we had been struggling financially. I expressed to Blair that I was concerned about the cost and I was unsure how to pay for the cremation. His response was, "I have a business to run and we are not a charity Kristin. After all he was YOUR brother. " This was approximately 10 hours after my brother had passed. Such compassion. I couldn't believe it. At that point, in the state I was in, I handed the phone over to my husband and he continued to speak to Mr. Overton. After learning that my brother had a little bit of money set aside and that we could pay for the cremation my husband called and spoke to Blair about this and Blair's response was "How much money did he have?" This was none of his business. They are there to make money. They don't care about the fact that you've lost a loved one. They will only be nice if you spend a lot of money. Pathetic. I never received a personal apology for his extremely rude and insensitive behavior. Instead, he just told my husband to tell me he was sorry.

Blair and Alex were professional, knowledgeable, and went above and beyond when my brother passed…read moreaway unexpectedly. They handled my brother with care and respect. They were a great resource for my family to lean on doing this terrible time. Blair, Alex, and their team helped make the process as seamless as possible.

Out of respect for the reason I was visiting Hamilton's I will be brief…read more I want to share that this is the second time I have been to Hamilton's. It is hard to say good bye. I went with my parents to say goodbye to someone we knew a long time. My parents got flowers through Hamilton's website. They shared with me that they had a perfect experience ordering the flowers. The flowers were beautiful. The mortician did a really good job. The individual who we went to say good bye to looked really good.

My son passed unexpectedly and it was difficult to think and make good choices. Hamilton's made…read moresure everything was taken care of perfectly and the price was less than I expected. The after care and mementos that were to help me as I grieve were very kind and thoughtful. Thank you for your service and assistance.

At first it was the cost with being two hours from a metro area. Then it was the ease of filling…read moreout the forms and paying. What really won me over was the personal services and making you feel like each person is special. We were kept informed through out the process. When we were not getting the death certificates Ryan helped us track them down to the local doctor who was on vacation. Then I picked up the copies at the local county recorder's office. For less than $2,000 I was impressed... they are a subcontractor for the local funeral homes, go direct and take out the middle man. You can still do church services, celebration of life at your local church and burial at the local cemetery.

In a hard time Celebration of Life helped answer every question and made the process as easy as it…read morepossibly could be. The care they gave after our loved one passed was very comforting.

During the time our family is grieving, Funeral Director, Traci Johnston, provided exceptional…read moresupport and guidance as we navigated the process. As a stellar professional, Traci asked questions and listened as we described our loved one. The attention to details for the visitation, service, and luncheon were a true reflection of our loved one. Traci, her team, and Iles Funeral Homes are highly recommended.

Death is by far not easy to ever deal with. I live in Las Vegas & my Mother lived in Des Moines,…read moreIa. On September 19th, 2021 unfortunately my Mother passed away in the comforts of her home. This company from the moment their people arrived at my Mothers house. They were so loving, gentle, respectful & caring to say the least. I sat on FaceTime and watched them care for my Mother in such the most loving way. Bethany Fast was appointed to my family for ALL her last wishes. I have to say this woman NEEDS A BIG RAISE. She is truly an Angel. Bethany took care of everything despite the many challenges she came up against with dealing with my family. Bethany went above and beyond for us on numerous occasions. She remained calm and loving through it all. Mind you she was pregnant and due at any moment. Yet she remained such a gentle soul. With the upmost customer service. This company is by far the place to have your loved ones final arrangements taken care of. I truly truly appreciate everyone there that played apart of everything going well. We will NEVER forget you Bethany Fast. Nor this company for giving us the very best care and service at such a time. Thank you!!

Being a fourth generation funeral director myself, I know what it takes to comfort a family…read more Debra's knows more! Lol Her concept of not building a Taj Mahal and have a fleet of cars is what Ankeny and the surrounding communities need.. This concept of using the community resources helps everyone out. Not only cost effective but she keeps the service standards high! Funeral Service is about helping and directing people at a time when a person needs a complete stranger to guide them. Debra will take good care of you and your loved one!

We had to drive from California to Iowa, and as we were driving through and I pulled up mortuaries…read more This one was the first to show up. I am so thankful that we stopped for a beautiful experience. Debbora is an angel sent from the gods to help people that are so lost. Even after all was said and done, and we were back in California, she was still willing to lend her help. I can not say thank you enough for your help and kindness.