It is now Wednesday evening. I had a leaking hose bib. I called early Monday morning and was told…read moresomeone would be out the next day between 11:00 and 1:00 (closer to 11). We briefly discussed the issue, he gave me a verbal quote. He seemed very friendly and willing to help. He had my phone number and I gave him my email address. He did not show up and made no contact with me. I understand that my problem was minor and that things can come up, but still very poor customer service. I will not be calling again.

Quick service on a Saturday. Efficient and affordable. Will use again. Came within two hours of…read morefirst contact. Dissected and resolved issue quickly.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!

We hired them to do a simple plumbing job and were so impressed with their owner and his…read moretechnicians, we hired them to do an extensive upgrade of our electrical system. Ours is a 4000 sq. ft. home. If we should ever decide to go solar, I would trust no one else.

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

Fixed my water heater and my ac wiring in under an hour. He came same day and was polite and talked…read moreme through everything he did in care I needed to do it again.

Very prompt and conscientious response. Great workmanship and right team to call to have your…read morewater heater replaced. Quality work shows.

i had shack repair a pipe. next day had a leak. called and sent him a email. he refused to respond…read more watch out he will take your money and run!!!!!!

We made two dates with TLC for full service and inspection on our HVAC system that has not been…read moreserviced in at least 6 years. At the first appointment we were called and informed that the service tech couldn't get a helper to assist with a 30 plus foot ladder. For safety first, I said we would reschedule. At the appropriate time on our second appointment they were a no-show, no calls, nothing. I telephoned and was told they would notify the service tech that I called. Then...nothing. No follow up call, no re-schedule. I would not be distressed except for the fact that my wife is a cancer patient here in Santa Fe with treatments or tests 4 times a week. It was very difficult to get one, much less 2 days, where I could wait for a tech. My lesson from this: those businesses that do not respect or value my time, or yours, do not deserve our business. And the cherry on top: the first thing that was asked for in booking the failed appointment was a credit card number.

Great and very responsive on short notice. I ended up not going with them as my initial person got…read moreback to me, but I would highly recommend them for any prompt service required.

I recently had NCB install a new swamp cooler to replace my old unit, and I was very happy with the…read moreexperience. Brandon came out to do the estimate and was always quick to respond to my questions. I obtained five estimates, and NCB's price was by far the most competitive. Once I accepted the quote, the installation was scheduled within just a few days. Brian completed the installation and was professional, courteous, and easy to work with. There were a couple of minor issues after the installation, likely due to a miscommunication, but I contacted Brandon that evening and everything was corrected by the next morning. I really appreciated how quickly and professionally they stood behind their work. Overall, everyone I dealt with at NCB was friendly, responsive, and professional. Based on my experience, I would definitely use NCB again and wouldn't hesitate to recommend them to others.

Super professional, and great communication by the team at NCB Mechanical. I always go to these…read moreguys for switching over from heater to AC or vice versa.

Joe and his team are absolutely wonderful! They replaced our A/C and heating unit and were…read moreincredibly knowledgable, professional, and kind. They know this business inside and out. I truly can trust them and I will be using them in the future for yearly maintenance to keep this amazing system working for a long time. I HIGHLY recommend them!!!

I had Glorieta Creek come out to fix my radiant boiler.. took them about an hour to figure out what…read morewas wrong. They replaced a relay and three zone valve actuators The replacement actuators they used were discontinued in 2019 and they charged $636 for them..I contacted Honeywell the manufacturer and found there was a current version and the cost was $81 I called them about the price and they said that's what they had to pay for them but I doubt that a part that was out of production for 5 years was marked up 100% The repair job lasted an hour and twenty five minutes and the charge was $1059. I will stick with Insight Mechanical from now on.. I highly recommend them

Needed some work done efficiently and some updates. Super polite and quickly addressed issues. They…read morewill do rest of work as soon as I pick fixtures Thank you Cactus Mechanical!

I have used Cactus Mechanical for five years. Dennis helped me with furnace issues, well issues…read moreincluding the installation of a 3100 gallon water storage tank complete with all the plumbing. He also serviced my mini split. Also, when he repairs something it stays fixed. Additionally, when Dennis says he'll be there at a particular time, he shows up. I have nothing but good things to say about Cactus Mechanical and Dennis in particular. Five stars!!!