We live in Cochiti Lake, New Mexico and not everyone is willing to drive out here, and if they do…read morethey usually charge a premium. It was great to find these guys. Not only did they not charge me the usual 'mileage' fee but when they pulled our old heater and found a rotted out floor, they ran into town and back the same day to get the job done. AND they did not charge me extra. I highly recommend these guys. They were really "on the ball!"

Tried calling 3 times one day and the girl on phone recording they were closed and laughed a little…read moreand said try his personal cell phone and that i did ... no answer. Had to take the business for my friend elsewhere.

Needed some work done efficiently and some updates. Super polite and quickly addressed issues. They…read morewill do rest of work as soon as I pick fixtures Thank you Cactus Mechanical!

I have used Cactus Mechanical for five years. Dennis helped me with furnace issues, well issues…read moreincluding the installation of a 3100 gallon water storage tank complete with all the plumbing. He also serviced my mini split. Also, when he repairs something it stays fixed. Additionally, when Dennis says he'll be there at a particular time, he shows up. I have nothing but good things to say about Cactus Mechanical and Dennis in particular. Five stars!!!

Furnace/cooler conversion with no issues. Let me know about things like rusted cooler legs that…read moremay need to be done in the future, but did not try to push me for added work or cost.

As a woman, this is exactly what I expected. Paid for shut off valves that I didn't need. Paid…read morefor flexible piping that I didn't need. Over $500 later, I'm assuming he also charge for the time he spent driving around looking for the above parts that didn't need to be replaced. I had to call Robert Wilson to get him to come back the 2nd time. I had also explained that I explained that I needed an itemized list so I could contact the window company who broke the faucet. Big nope on that one too. I do appreciate whoever took my message and started sending him messages! He finally started getting work done once they did that!

I recently had NCB install a new swamp cooler to replace my old unit, and I was very happy with the…read moreexperience. Brandon came out to do the estimate and was always quick to respond to my questions. I obtained five estimates, and NCB's price was by far the most competitive. Once I accepted the quote, the installation was scheduled within just a few days. Brian completed the installation and was professional, courteous, and easy to work with. There were a couple of minor issues after the installation, likely due to a miscommunication, but I contacted Brandon that evening and everything was corrected by the next morning. I really appreciated how quickly and professionally they stood behind their work. Overall, everyone I dealt with at NCB was friendly, responsive, and professional. Based on my experience, I would definitely use NCB again and wouldn't hesitate to recommend them to others.

They performed a requested service rapidly and for a reasonable prize. Then they asked me if there…read morewere any other plumbing problems that needed to be dealt with while they were there, which would save me the cost of another service call. They were friendly & efficient.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!

We hired them to do a simple plumbing job and were so impressed with their owner and his…read moretechnicians, we hired them to do an extensive upgrade of our electrical system. Ours is a 4000 sq. ft. home. If we should ever decide to go solar, I would trust no one else.

Did not have a good experience. Someone was sent to do a small job spigot job and he could not…read morecomplete it. The guy did not arrive with a company vehicle and of course, did not have what he needed to really do anything. He recommended installing a spigot that would stick out of an exterior wall by 5" rather than trying to fix it correctly. There was even a point when he tried to sell the incorrect fix. I've been a maintenance & construction manager for a large facility for a very long time and if one of my team tried to pull this off, I would have been embarrassed. Any one of our team could have knocked this out in 15 minutes. I even tried to help him figure it out and encouraged the guy that the fix was possible, but I think he was intimidated by the job and just wanted to leave. The job should have been an easy one. I was trying to save some time for other projects by calling in a local company, but I ended up wasting more time than necessary. P.S. I couldn't find the "plumber's" name on the state license look up. Pretty sure an apprentice was sent to do a journeyman's job, by himself. Very weak delivery!

Brad and his team are excellent at what they do. Professional and very knowledgeable. They take the…read moretime to explain everything in layman terms so you fully understand what is going is needed and how it all fits together. Hi pricing is fair but due to his excellent work, it is actually a much better value because of his competitive pricing. Do yourself a favor and hire B.A. plumbing for any of your plumbing needs. He has all the licenses! You can thank me later! I would give him more stars if it were possible.

My Experience with Zoom Bath Installation:…read more I requested a quote for a shower surround installation and made it clear that I didn't want to take measurements myself. They came out, spent about 20 minutes measuring, and later provided a reasonable estimate. I agreed to proceed, and they scheduled the job a few days later. When they arrived to do the work, they acted as if I was supposed to provide the plastic surround -- something that was never discussed. I called Zoom, but they didn't seem to remember the technician who came out and took the original measurements. Since I needed the job completed quickly to sell my unit, I met the crew at Home Depot and purchased the surround they recommended. Due to an emergency, they couldn't return that day. The next day, they came while I was napping. I could hear them struggling to make the surround fit. When I got up, they had already taken the back piece of the surround and left to run errands. Later that day, I discovered they had completely removed the previous contractor's cement board (HardieBacker) installation -- which I had paid over $1,000 for -- without asking for my permission. They also did not complete the trim work, which they said it's a not part of the job. They had to return another day to finish installing the fixtures. They later claimed the surround wasn't designed to fit between the studs and the existing HardieBacker, but they never consulted me before removing anything. The final install still had no trim -- as you can see in the photos. Then they billed me nearly double the original quote. I paid the bill but asked if they would consider offering a discount -- I received no response. To meet my appraisal deadline, I ended up purchasing plastic trim myself and completed the finishing work in about two hours. Photos 1 who they left it, 2. After I did my own trim work

The plumber came out quickly. My husband noticed one of the water supply legs was broken. So that…read moreis what I asked the plumber to replace. It was replaced quickly and the job was paid for. I asked if the work was guaranteed. The answer was NO, something is always going wrong with swamp coolers. Afterwards, I found that the plumber took several pictures while he was up there, installing the new spider. And there was a huge hole in one of the pads. WHY DID HE NOT TELL ME. I had the pads replaced. Since then there have been a lot of humid days, swamp coolers don't work as well during humidity. Recently the humidity dropped and I expected the the cooler to work better. That was not the case. It seem that pads are still not getting wet. And yes the water pump is working. The plumber bragged about how many swamp coolers he had installed. I don't recommend Zoom plumbing.