My husband and I bought our stockings at Pottery Barn when we first started dating. For years, I…read morewanted to get them monogrammed but kept forgetting. A Google search led me to Krafty Shack. Since the website said "appointment only," I decided to text what I needed done and when I could come in. Ruth immediately responded, and I dropped off the stockings that afternoon. She explained which fonts would work best, and we chose the colors. During the week, Ruth texted three options mocked up, and once she was done, she sent a picture of the stockings. They exceeded our expectations. I can't thank Ruth enough for her fast turnaround and customer service. I would recommend Krafty Shack to anyone in need of monogramming or looking for children's activities (she has programs for kids during school breaks). I will be back!

Ruth took care of Monogramming my husbands work shirts like we were family. They look wonderful…read moreand we are way more than pleased with the results. Prices are more than fair and we will definitely be permanent customers. Thank you so much for your kindness and professionalism. I will recommend this place to everyone i know.

Fast customer oriented and accurate. Lots of attention to detail. They can do more than T-shirts.read more

I emailed 2 days before an event to have a shirt made…read more Thankfully they jumped right into action and I was able to get it that day! The customer service was great, friendly atmosphere!

Yes ! They have helped me with several projects. Very professional and my projects final product…read morelooked great either way their help . Small business! Love them

Really quality work. I've had so many flaky screen printers in the past. It was refreshing to find…read moresomewhere that understood business needs. Very very helpful.

Friendly staff with lots of beautiful yarn selections! Wish it was closer to my neighborhood!read more

Very friendly and helpful. The owner, Christine, is the BEST. Her selection of yarn is guaranteed…read moreto make you want to knit or crochet.

Awesome job! The staff was super friendly, the order was done right and looks great. They even got…read moreit done early! I would definitely recommend Texas Promowear to anyone needing shirts made.

From the owner: Specializing in: - Commercial Embroidery…read more- Commercial Screen Printing We do not accommodate single shirt orders. Our screen print minimums are 24 pieces. No exceptions.

I must say that at the beginning I was very disappointed as they had embroidered the wrong name on…read morethe bags. I was very upset as I was trying to meet a deadline. I was informed that they were going to try to take care of it and that made me even more upset hearing that they were only going to try to take care of it. I left very upset that day not knowing whether or not I was going to get the bags back looking distorted because they were going to do whatever to fix it. I received a call the next day and the lady on the other end was very apologetic of what had occurred and told me that she was going to make it right. That she had found the bags online and ordered them and they were going to be in within a couple of days and she would make sure everything was correct. A few days later I received another call that the bags were ready and so I went to pick them up a day or so later. When I arrived; I was presented with the two bags that were perfectly done. To my surprise and I was in total disbelief when I was offered the other two bags even though they were incorrect. I was offered the other two bags free of charge and for the inconvenience. Again I was in disbelief. I was so very pleased and have gone out of my way to tell people the story. Just when you think it isn't going to be right they made it right and I will give this store not just a thumbs up but two thumbs up and a five. They are definitely a five star. I would recommend them to anyone! Thank you

In a business where precision is everything, it surprised me when I had something embroidered and…read moreit didn't come out looking so great. I took my son's expensive pottery barn backpack to get embroidered here (I should have paid the $10 and had pottery barn do it, but I wasn't 100% sure I wanted his name on it). Not only was this place more expensive, but his name was completely crooked (1/4" slanted down). I brought the backpack home and tried to be ok with it, but it bothered me, and I figured if I was going to pay extra to have something embroidered, it really ought to be close to perfect. I called the store and they told me to bring the backpack back to see if it was something that could be fixed. The owner went ahead and "fixed" it, but while taking stitches out, nicked the fabric of the backpack in a few areas, causing irreparable damage. As if that wasn't bad enough, his name is now straight, but not centered. It is 1/2" more to the right side than the left (and yes-I used a ruler after noticing it didn't look right). The workers were nothing but friendly, and I hate to leave a review like this, but again...this is a shop that personalizes items and names need to be centered and straight. Using a ruler/tape measurer or a level, even a laser for guidance, would be a huge help. Not sure if I would return here...if they can't get it right twice, I'm sure there's somewhere else I can take my business.

The finished product looked great and price was reasonable…read more The item was not ready in the time estimated, had to return the next morning for pickup. I called ahead and was told if it was dropped off by a certain time, it would be ready within 2 hrs., we ran a few errands and returned to be told to return by 4pm, our schedule didn't allow and had to return the next morning.

I visited this location because I was interested in finding an embroider closer to the Humble area,…read moreseeing as though I have been driving all the way to Harwin. I spoke to a gentleman about getting two backpacks embroidered, he assured me that it could be done on the same machine that the caps were done on. He drew up the words on the screen and I took a screenshot to send to my brother for confirmation. He then told me that I cannot use the phone while placing an order. I asked how can I confirm if it's exactly how my brother wanted it. He then says, it's his policy for over 10 years. I then asked what the problem was & he replied that is someone walked in to place an order while I waited on a reply, he would have to take that person's order. I looked around & I was STILL the only customer there. I reply there is no one else here. He gets louder and says, well IF someone walks in, I will take their order. Again, I look around and said that's fine but there is no one else here.... At this point he is literally shouting at me, telling me that this has been his policy from doing business for over 10 years. I simply grabbed my backpacks and walked out! Nobody deserves to be treated like that when they are simply trying to do business. To this day, I still cannot imagine what the hostility was about..... FYI : If you are looking for an awesome embroider with excellent customer service, got o Shan's T'Shirts at 8000 Harwin Dr.