Timely service with clear explanations of treatment. My first time being dilated and that was good.read more

We have been going to Bixby for ten years for our vision and eye health. We are treated well. They…read morecall us by name as soon as we walk in. I recommend them, definitely.

I was very pleased with my experience at All About Eyes - Peoria. I had been putting off getting my…read moreeye exam because I wasn't sure who would be a good fit as I have gotten wrong prescriptions in the past. I'm glad I finally made an appointment here. The doctor was very knowlegable and kind. I can finally see again. prescription was perfect and price was good. I will be sending my husband and son here.

I have been a loyal customer of All About Eyes for several years and have always appreciated their…read moregood service, but my visit yesterday was completely unacceptable. When we walked in, three employees were sitting around chatting. Not a single person stood up to greet us or offer assistance while we browsed for frames. In past visits here--and at other optical shops--staff have actively helped find styles to match what I need. It is especially frustrating that the store limits weekend hours citing staffing shortages, yet when staff are present, they show no interest in doing the work. Given this sharp decline in customer care, I am seriously questioning whether to return or take my business elsewhere.

the hospital was very big but we found the dermatologist room right away. looked like the back…read morerooms tho. kinda scary . the data was bad but they did have wi-fi. wi-fi worked amazing. the nurse came quickly and then the doctor came after, but it took a while. honestly there was nothing really wrong with this dermatology place. i had red dots on my hands and the doctor checked it out really quickly and told me what it is.

This feedback is given with the best intentions of providing my experiences with the patient…read morecommunication process if needed. I can't say enough good about Ashley Steffan, when I have face to face conversations with her, I do feel confident in her and trust my care. However, the past year, I had faced biopsy results that lead to Mohs Surgery referrals, the first time about a year ago, and I was told I would be referred to Core Dermatology for the consult and surgery plan. Full disclosure, it would have been nice to understand the MOHS surgery, and the specific biopsy results related to the referral recommendation treatment option. I was able to get all of these confirmed with the help of the internet (not always my first go to) my consult at Core and the PA team. I felt that to be an odd way to transition a patient to a competitive alternate care team. After that experience, and after the procedure, I did let a nurse at CID know my concerns with having to navigate this initial information myself, with unknown even basic understanding and having to ultimately get more details from the Core referral staff vs. the team of the Dr. and Offices I am with as a patient at CID. Then, recently again, another biopsy resulted in another referral for surgery. You can imagine the questions I may have had now, finding another suspicious issue again and curious to discuss options, which I briefly inquired with Dr. Steffan at the appointment. I asked her about what -if and what her opinion was for known alternatives other than surgery methods. Dr. Steffan, confirmed that if it was superficial, non-surgical options are options but, in other cases, it typically delays and resurfaces in the problem again. So, when I was called with the results, the nurse or whoever delivers that information told me I would need surgery and I could have it done in their office or be referred to Core. I asked her about the difference in surgery process which ultimately led me to Core again. I however, was not provided the depth of the clinical results/terms of the biopsy, (i.e. was it superficial, nodular, micro nodular, etc. only that it was basal cell). So, once I met with the Core PA today again, and I finally saw the clinical results stating, Superficial, nodular, etc. I had questions again, I was provided discussion and thorough information related to my questions and finally decided to opt for the MOHS again, not 100% convinced if I am honest, but not pressured one way or another, just more conversation, gained trust and asked for statistical info to give me the best path for my ultimate decision. In closing, I only provide this feedback, as I sincerely feel some of those in-depth conversations or information exchange should happen with my Dr. and/or his or her/ PA trusted team at the office I chose to be as a patient. I understand Dr's are busy and oftentimes have support teams like PA's or nurse counterparts. Frankly, I don't have an experience that is how it works with CID in my two cases. Should I future out eliminate the need for a two-provider process. Frankly, I am gaining knowledge each time and I felt sort of guilty in both experience events, having to come in blind of details each time. CID is truly a very very busy office, and for routine screenings and results, I am satisfied. But follow-up or issues that may require more information and interaction in my experience has been puzzling for sure. I hope this feedback is valuable.