Long wait times even with an appointment. No call backs even after leaving voicemails…read more Miscommunication and then charged more than I was told.

They tried hard and were willing to try again which was appreciated. Distance vision is great…read more Reading is difficult

Son went to Vision care. His glasses didn't come in on time before his old glasses completely…read morebroke. He called to find out when his new glasses would be in; they told him they would give him a temp pair. When he went in to get temp pair, they said they didn't do that any longer after covid, and the after hours must of misinformed him. He then asked for his prescription as I found a place (EYEGLASS WORLD) who would get him a pair same day. Angie told him, and myself when I called, there was no paper in the copier and she could not make him a copy!!! WHAT!! I asked if she could email me and she said she couldn't until someone else from the office returns. Hope whoever it was also picked up a package of paper when she returned to the office. Eyeglass World saved the day!

Dr. Velting & Staff are so very personable with "state of the art" testing and a pleasant aura of…read moreenvironment. This was definitely an impressive appointment with confidence 'N professional expertise. Would recommend indeed!

During my senior year of high school I switched from glasses to contacts. I went to Dr. Brtva's…read morePeoria office, got an exam and purchased a year long supply of two-week lenses. This one year supply of two-week lenses ran out last week, 6 and a half years after my original visit. Not being able to recall any negative memories from my first trip, I went back to Dr. Brtva to get an updated prescription, this time for both contacts and glasses. Overall, I'd have to say they do a pretty good job. I had no problem setting up an appointment over the phone. They even pointed me towards a form on their website I could print out and fill out in order to save some time when I got there. I did and it did. The wait wasn't too bad. I had a 2 pm appointment and they called me in at about 2:10. I consider this an acceptable wait for a Dr's office. They start with a preliminary check. One of the assistants will take you into a room and get some basic stuff out of the way. I was asked a few simple questions, read a few lines from a projection, and took the color blind test. When I went into the room, I still had my contacts in and they were kind enough to give me a case and a little bit of solution --no charge-- so I could pop them out before testing. They encourage you to get your eyes dilated so they can do one more test. However, I declined when they told me it would cost $20 extra. After that, it was back to they waiting room for 10 more minutes. Again, I can accept that type of wait. Eventually I was called back by the doctor; after reviewing Dr. Brtva's website, I can confidently say that it was Dr. Christopher Wetzler. I have nothing but good things to say about him. He was friendly and capable. When he was done he asked if I had any questions at all. I didn't. From there, I was shuttled to the contact fitting room. The assistant gave me a contact for each eye based on Dr. Wetzler's findings. I tried them on and they fit perfectly. Dr. Wetzler took one more look to see how they were sitting in my eyes and agreed -- they fit perfectly. Now my only gripe (and it may be outside of their control, but...): I wasn't given my prescription that day. I was told I had to wear the test pair for a week and then come back so they could check them again. I really didn't think this was necessary. They fit perfectly. They felt no different than my old contacts. I asked them to make an exception in my case as I didn't really want to make a second trip; I just wanted to take my prescription and order a few pairs online. No dice. They said they were not allowed to give me my prescription without a follow-up. I guess they had to do what they had to do. I went back last weekend for the follow-up. They still fit perfectly. Shocker. Since I was there I went ahead and ordered 6 months worth of 30 day lenses. If 1 year's worth of 2 week lenses lasted 6 years, I would only need half as many 30 day lenses for the next 6 years. Please note they explicitly told me I should not do this. However, they also told me my eyes are perfectly healthy, so I really fail to see the downside. Final gripe: They had to order my lenses so I couldn't have them that day. I have to go back for a third visit to pick them up. Grrr. My bill was pretty reasonable. $58 for the eyeglasses exam. $70 for the contact's exam (this included the pair of contacts they gave me to test). I don't have eye insurance, so I think this is pretty reasonable. My 6 months order of contacts cost $128. Again, I can't complain -- it seems fair to me. I'm pretty impressed with Dr. Brtva's practice. If my opinion of them changes, I'll let you know in 6 years.

Peoria Eye unprofessional. Doctor has no respect for your…read moretime or bedside manner. Staff is misleading. Insurance fraud.

Horrible experience! Mismanaged scheduling, charged additional fees, and blatantly lied to me…read moreregarding prescription status.

Don't ask an eye doctor if he is going to be able to help you with your macular degeneration and he…read moredoesn't answer you, just shakes his head no! The next two days I received the same certified letter two days in a row telling me I could never come back. I then received a bill for my copay and went to pay it and there was no charge due, so they must have waived the copay!! Well, I recently called and tried to make an appointment and they told me they would have to check with the business manager! They called me back and the business manager said no, never. For asking a doctor if he was going to be able to help me keep my eyesight????? I still don't get. My eyesight is not good enough to drive to Iowa City and it's just me. So, I am going to talk to the Illinois eye doctors association and see if they can get me in to one of the specialists. If not, I am going to an attorney and sue if I lose anymore of my eyesight. This is out of control for merely asking a doctor if he is going to be able to help me keep my eyesight! All they had to do was give me one of the specialists their website says they have or I should be told my eyes are too far gone. Either way, what they did is illegal! I know, I used to write commercial insurance! What a sad organization so beware!!!!!

I had an excellent experience at Dr Funk's office, better than anything at any corporate eye…read morepractice.

My family and I have been getting our glasses and contacts at Vintage for over 15 years. The…read morecustomer service is excellent. Glasses are top quality. Staff is knowledgeable. I have recommended Vintage to my friends & family.

From the owner: Vintage Optical is a premier optometry practice dedicated to delivering personalized, high-quality…read moreeye care in Morton, IL and surrounding communities. Known for its exceptional customer service and tailored approach, the practice combines advanced diagnostic technology with a patient-first philosophy to ensure every visit is comfortable and precise. Their experienced team of optometrists provides comprehensive eye exams, contact lens fittings, dry eye treatment, myopia management, and eye disease care to support long-term vision health. Patients can also explore a curated selection of premium eyewear, with frames and lenses customized to fit both lifestyle and visual needs. The team takes pride in creating a welcoming, community-focused environment where attention to detail and individualized care come first. With a strong reputation built on trust, quality, and consistency, Vintage Optical continues to be a reliable choice for modern eye care in Morton.

Focus on Eyes is the best. I have worn glasses and contacts all my life and have had many…read moreoptometrists. Dr Feather takes the time to figure out the best options for your eyes. She is patient and willing to use multiple appointments to get the best fit for your contacts. She is also great for eye issues. Her location and hours are very convenient and all the technicians are friendly and knowledgeable.

Terrible experience. Judgmental doctor. My kindergartener went for her first check up and is VERY…read moreshy/nervous, she said a ton of numbers and a little letters to the nurse as well as shapes and pictures (she was fantastic btw) b/c she was kind to her. The doctor huffed and puffed when my daughter didn't know a letter and that in turn made her more nervous...so she kept shutting down and started fidgeting really bad. The doctor turns to me n front of my 5 year old and says, " You really need to work on this with her she's really behind compared to all the other kindergarteners I've examined" I told her she is very shy and that she actually knows them. The doctor just turned her back t me. TERRIBLE. WILL NOT RECOMMEND.

This optical company is the lowest form of optical care you can ever find in Peoria for people…read morelooking for a long-term solution to diabetes eye exam and patient care. They will actually tell you they don't have the competent O.D. Doctors who can see a large volume of diabetic patients. I have tried to get a diabetic eye exam for the last two years with them always telling me they have zero open appointments or not enough qualified doctors to see me. The last doctor I saw is Nicole Jensen who is still there yet apparently is no longer readily qualified. Good luck. Bard Optical is going to be sued by a lot of patients.

I went to bard optical when I moved Peoria last year. They don't answer their phones, and they…read moredon't call back when you leave a message. I had an appointment scheduled late in the afternoon and checked the portal that morning. I showed up at the time the portal said and they informed me that my appointment was 20 minutes before what it said on the portal and the doctor refused to see me. Spend your dollars somewhere that gives better service to their patients.