Repairman was promoted and courteous, even though my washer could not be repaired. When we…read morepurchased our new washer, it was delivered on time, set up properly and the old one was hauled away. When we visited the showroom to purchase the washer, we were given a discount and comparisons between models to aid in our decision. First class operation!

I've used Steidinger both for emergencies and long term plumbing repairs. They are professional,…read moreexplain things well, and find things to help you make the best use of your money. It is a struggle to find plumbing help in this part of Illinois. Some are good but not available, others are available but incredibly expensive. Steidinger Brothers offers the greatest value and service I've found.

Had an electrical issue on our commercial feedmill JR Electric came out and make repairs Very…read moreProfessional Highly recommend

They came for a safety check on our new furnace for a rebate. They are always great people and…read moreknow what they are doing.

I have used this company for years and always found them to be dependable, reliable, and…read moreprofessional.

They only charge $80 for a call, I've had great experiences whenever I call Jack at Advantage…read morePlumbing!

They always answer the phone and are ready to help. I have had them come 3 times for different…read morethings and its quick friendly service at a great price!

My furnace motor froze up during a deep freeze when we hit -22 air temperature. I called Chad with…read moreAlbertson's Heating and Cooling early in the morning and he answered and was able to come out right away. He stopped by to pick up the parts we needed for replacement of the motor and showed up within the hour. Chad is very knowledgeable and friendly. I really appreciate his service and I highly recommend him if you are having any furnace issues. Chad's rates are much better than calling the "Big Name" HVAC Company that I did in the past. So if you are looking for great personal service at a good rate call Chad for your HVAC he will treat you right!

Responsive. Prompt. Reasonable pricing. Excellent work. Had a punch list of items: replace smoke…read moredetectors, swap out 3 old ceiling fixtures with new ones, replace bad switch and troubleshoot a bathroom fan. No issues whatsoever. I would use again. In fact, I already have a new punch list started.

Rod installed a ceiling fan, helped me figure out a solution to a low lighting problem in my…read morebathroom and troubleshooted a hard-wire smoke detector issue for me. He's knowledgeable and answered all my questions. He wants things done right. I would highly recommend Rod.

The Grayco experience!!…read more Friday 11/8/2024 we had 3 appointments scheduled for furnace and boiler services. The first appointment was schedule for our home at 8:30 am (no window was provided). The second appointment was scheduled for between 9am -11am for rental 1, and the last appointment was scheduled for 11am to 12 at rental 2. Michael the technician and I believe part owner arrived at our home around 9:10am. Performed the service, provided information on the systems and was very professional and enjoyable to talk with. As Michael and his assistant prepared to head to rental 1, he informed my wife and I that he would be servicing rental 1, then heading to another service call then he would plan to meet us at rental 2 with the boiler technician. He stated that we would likely be closer to 11:30 due to a service call he had between rental 1 and 2 and that the boiler technician was servicing a boiler out of town. 10:58 am, I receive a call from Julie, rudely asking if anyone was planning to meet the technician at rental 2. I explained to her that we were informed by Michael that it would likely be closer to 11:30. She rudely replied," I told your wife that the technician would be there at 11". I told her that I understood but 11 was not the last time communicated to us. I asked if the technician was there and told Julie that I could be there in 10 minutes, she replied yes. I left the house immediately, at 11:06 I get a voicemail that the boiler technician had other appointments and could not wait. I arrived at rental 2 at 11:09 to find the technician had indeed left. Spoke with Julie as to why they were unable to wait 10 minutes. I was told that their technicians don't wait and that he had other appointments. But the window was from 11-12? My issues: * This was not the first time we'd been met with rudeness from Julie but our experience with Michael and the service had always been positive which is why we continued to use Grayco. They knew that the boiler was not working and that we had tenants in the home without heat. This put us in a position to have to scramble to find someone for service mid-day on a Friday. Thankfully, Summers was able to send out a technician to assist us. They even sent a message saying that they were on their way even though we had a scheduled time to meet. * We waited for 40 minutes for service at our home, yet they couldn't wait 10 minutes for us to arrive at rental 2. Apparently, their time is more important than everyone else's time. * Oddly, we received an invoice for service at rental 2. * We've purchased 2 HVAC systems from them and had them out on multiple service calls for other properties. I find it extremely disappointing that they couldn't wait 10 minutes for a repeat customer for a service window scheduled between 11 - 12. Needless to say, we will no longer be utilizing their services!!

Grayco is the only company I will call. Professional, respectful and responsive are words that I…read moredescribe every time I call. They have never tried to up sell anything to me or make me pay for services I didn't receive. I had a warranty issue with a product, and they worked with me to resolve it much to my satisfaction. There are lots of companies in our area that provide HVAC work, but I trust Grayco to fix it and be fair.

One of my A/C units broke during heatwave Jeff Came out bid…read more2 A/C units and a older furnace. Had the most competitive bid, Out two days later and replaced all 3 units in about 6 hours. waiting week to make sure no issues and a heat wave everything functions as expected. Have not tried furnace other to check start up. Was referred to Jeff by 2 friends and absolutely delighted and will refer and used again. Ken b

We've had other technicians from other businesses work on our furnaces (we have 2 in separate parts…read moreof the house), but C&E has been by far the best. They respond promptly, and do thorough work.