I chose Pella to replace all of the windows in our ranch and the sliding glass door. I was super…read morepleased to discover that their prices were just as much or less than the other companies I received quotes from. The main reason why I went with Pella is because they completely removed the old windows (original to the house, 50 year old aluminum windows) to install the new ones. The men who worked on the house were wonderful, kind, and cleaned up well after each day. I can already tell that this winter is going to be much better and more cozy with the new windows. :) Pella also replaced the trim and it is beautiful work. I'm very pleased and impressed. They did make a mistake when ordering the kitchen window - somehow the wrong size got ordered and delivered. But mistakes happen to everybody and it was handled professionally.

Terrible customer service have had 5 visits and still not rectified - no parts, not enough men (2)…read morecan't come back because we only come to libertyville every so often. Enough excuses fix it and be done!!!!!!

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Need a window replaced? This is where to go. Very professional and reasonable. Excelllent to work…read morewith!!!

Water was coming down thru the roof of 2nd story. Called and Scott from Green Valley came right…read moreaway to take a look. Returned the next morning and fixed our problems. Thank you guys for your quick response and great service.

Had a shower door installed and they did a great job. Price came in his promised, and it was a…read morequality piece of work. There were some delays by the supplier and they were well communicated so there was no surprises. Highly recommend using them.

Great follow up and friendly service. Wouldn't hesitate to contact them for window repair workread more

When I first realized i needed to replace our french doors leading out to our backyard I had no…read moreidea how expensive they would be. I had a little bit of sticker shock from the first quote so decided this would be worth getting multiple quotes on. And Home Build was one of them due to their stellar Yelp reviews. I called them and they were able to send Oscar out right away. They told me to save 60 -90 min for the consultation, which seemed like a lot of time considering every other company just needed 5-10 min of my time. However, i was willing to invest the time for the right doors and right price. Oscar and i met for over an hour. He was super friendly and knowledgeable about all my door options. He brought along a presentation (via his ipad), as well as materials so we got it all done within that hour. The other companies took a lot less, but resulted in a few trips to my house and lots of back and forth via email. I honestly probably prefer the latter since less time all at once. In the end I went with a different company due to price, but thought this company offered a good product at competitive pricing so would be worth looking into them.

Everything was great. I tried getting a quote from Anderson and they didn't show, Next was twice…read morethe price, and Home Build was professional and everything was great.

I had a great experience with Window Well Services and would highly recommend them…read more From the start, Gero and his team were incredibly responsive, answering all of my questions quickly and even taking the time to communicate with me over a holiday weekend. That level of customer service really stood out. They replaced three original basement windows, installed four custom polycarbonate window well covers, cleaned the wells, added fresh gravel, checked the drains, and resealed the existing galvanized wells. What I appreciated most was their honesty. Instead of trying to sell me new window wells, they recommended keeping my existing ones since they were still in good shape, especially with future basement renovation plans. The workmanship was excellent, and the before-and-after difference is dramatic. If you're looking for a company that's responsive, honest, and does quality work, I wouldn't hesitate to recommend Window Well Services.

Service was quick and efficient. The price to install our window well cover was fair and…read morereasonable. I would highly recommend!

Very quick respon and done professionally. I would be happy to do busniess with them again.read more

This company saved our 4th floor condo crank out window. It was rotten on the bottom and made it…read morelook like new. They charge fair price and I would highly recommend them if you don't want to shell out thousands of dollars for new windows.

We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

Our windows were replaced just as the weather was getting cold. From the initial meeting with Barry…read morefor the discussion and quote to the installation, the process could not have been better. The installation and clean up was second to none.