I would give negative stars if I could. A very expensive bottle of perfume was purchased at this…read moreshop and it smelled old like it had been sitting on the shelf for years!!! They would not exchange it. Do not buy from this store! Even if you save your receipt. Just save yourself the hassle and get it at Macy's. It's only $10 more.

Horrible service from the owner goes back On her word very…read moreunprofessional ! Don't recommend this place at all plus I just found out all her ish is fake !!!

$66 root touch up the best!! Ask for Abigail C. She's wonderful and really kept the black off my…read moreface and ears. It's so hard to do black hair dye without getting it everywhere. 5 star service! Loved my blow put too! Service: Full Root Touch-up

I usually shop Ulta online because some past in store experiences have felt a little snobby or…read moreunwelcoming. But I needed something the same day, so I went in - and I'm really glad I did. Leslie was amazing from the moment I walked in. She helped me find exactly what I needed, stayed attentive without being pushy, and even walked me up to the register to check out. She also helped me save 20% with their credit card. She was so kind and genuine, and made the whole experience feel easy and comfortable. Definitely one of the best customer service experiences I've had at Ulta.

Came in for Fathers day and git a good deal. The employee was very helpful allot of good stuffread more

This business is totally a scam they are and I'm sure have been selling old and expired products…read morepackaged as new that's the only reason prices or low

Been looking for a fragrance store with so many options and niche fragrances, and this store is…read moreeverything I've been looking for including great prices and authenticity. Won't go anywhere else

Called to ask about a cologne I was looking for, picked up the phone very rude. No greeting,…read moreanswered my question with one word and hung up. Would never recommend this place to anyone. Possibly worst customer service I've ever experienced.

Very nice people. First off the answered the phone. These days when you call a business they never…read moreanswer but I called to see if they had a perfume and they answered the phone and had what I was looking for. I went to go pick it up and they were very nice and helpful and even wrapped it in Christmas wrapping for free. Such a nice family business. Would definitely recommend here. If you're looking for a fragrance call or stop by. I like supporting family owned businesses! Many blessings to you Cruz perfumes!!!!

The owner of this shop is one of the nicest people you will ever meet in life, she always greets…read moreyou with a warm Beautiful smile. She also wraps gifts in her own unique and special way. She has many items besides perfumes .

This is the place to go! They have all the same great deals but they have absolutely amazing/superb…read morecustomer service. Ask for Natalie if you want excellent service + a perfume guru. I call her this because I've walked in, described where I'm going and the type of fragrance I'm looking for and BAM !! She recommends amazing scents! She knows her perfumes and I will make the trip from Riverside to Ontario to get her advice/excellent customer service. I was treated very poorly at another La Mina de Oro location and left that location without purchasing anything. Natalie apologized for that bad service, said she would help me if I went to the Ontario location and she definitely made my day better. Thanks for everything that you do Natalie, don't change that sparkling attitude girl!

extremely horrible service. the young girl who works there isnt motivated to sell at all. she…read moredoesnt let you even smell the perfume. how are we supposed to buy? do not recommend this place. 0 stars if possible

I've bought colognes here multiple times. Usually buy the same thing, this last time, i decided to…read moretry something new. No tester and they were not willing to open one. I bought the ysl LA NUIT DE L'HOMME EDT. I suspect it was a fake, the batch code on the bottom of the bottle didn't match the box and when entered online it showed a women's perfume. It did not smell genuine. No return or exchange policy. Some things are real, but others may not be. Purchase at your own risk.

I ordered online and there was not a way to put a payment in. You were instructed to call. When I…read morecalled I was told that there was a minimum of 6 bottles if it was going to be shipped. It doesn't say this anywhere on the website, so I thought people should be aware. I decided to go ahead however, as they had a discontinued scent that I was really wanting and it was not marked up 300% like everywhere else. So I went ahead and ended up paying the same price as the marked up stuff on ebay and got 5 other bottles of perfume as well. The lady that I gave my payment to over the phone was super nice, it arrived exactly when she said it would, the packaging was excellent, and every bottle was genuine and in perfect new condition. I am very happy.

I've heard from a lot of people/close friends that they were treated like garbage. I was there as…read morewell when this happened. No one deserves to be treated that way! DO BETTER!!! You could have had multiple people buy your perfumes but now you have no one.

The guy working here was really disrespectful, I wouldn't recommend this place to anyone I rather…read morepay full price and be treated like a human I will spend my money elsewhere

Stopped by real quick to pick up a gift from our local friends here at presume Aroma , gotta stay…read moresmelling fresh out here during these hot summer days , thanks again see you guys soon for another order of the latest Colognes and perfumes we all love from the most recognizable and major brands, if you don't see what you're looking for they will personally order it out of the latest catalog for you. Much love -Skywalker

I have been looking for the Ma Vie by Hugo Boss womens perfume for like two years man, after about…read more6/7 perfume shops not having it in stock , THIS STORE HAD IT !!! along w/ like all the other perfumes i haven't been able to find in years and the staff is so cute, it's family owned and the energy here is so cute and small, but they definitely have so much to offer, WILL DEFINITELY BE BACK to stock up on my rare find perfumes! thank you so much to a mom and her sweet daughter for helping me out today !!

So if you love makeup who do you choose. Do you choose Sephora or do you choose Ulta? I choose…read moreboth. My local Sephora inside of JCPenny's is pretty cool. The ladies who work in there are always so helpful. They always seem to have the product I'm looking for and the return policy is great. I bought a new primer and after two days realized there was no hope for it. I took it back to Sephora and they gladly exchanged it for something else. Lets not forget to mention their sales for the VIB. They also have a really cool rewards program that allows you to exchange points for trial size items. Sephora is definitely someplace to check out if you're into the beauty scene.

I was in their store about a week ago. I was interested in finding a new foundation. I cannot…read moreforget how nice and helpful the lady named Ruby was to me. There are so many places you go to today, where customer service isn't a thing anymore. The thing was, the lady who works in the makeup department was on break- so ruby decided she can help me out. She worked at ULTA in other department but she knew what she was doing and i trusted her, seeing how gorgeous her makeup looked on her. Overall, Ruby was very patient with me, very kind and generous with my sample foundation (tarte) which i am now in love with. Wish there were more people like her! Thank you Ruby