Service. She really wants to know how she can help. I have…read morebought many different types of wigs from her. Excellent quality priced right

such bs, i arrived thinking it was open but there sign that says book by appointments. i made sure…read moreto look online and it doesn't say that. i called and talked to someone and i specifically told them i was outside and i had questions they said they only go by appointment. so i drive out here for nothing. i guess i understand that they're secure but really, come on. the nice squirrel outside made it worth it. just abit.

My elderly, ill mother went in hoping to find a hairpiece to help her feel like herself again…read more Instead, she was overcharged for a small topper, charged immediately, and then completely ghosted for weeks. When she finally called, they admitted it had never been ordered, offering multiple conflicting excuses. They rushed to get a topper in within days--but it was not what she ordered. Still, they insisted it was correct and pressured her to take it, claiming there wasn't time to get another. That makes no sense, considering how fast the one they claimed to have ordered for her had arrived. It felt like they were just trying to push old inventory on her to get rid of her. The topper was clearly wrong. I called about returning it and was told they would accept it back with a $200 fee, which was upsetting considering the circumstances, but my mom is ill and didn't want to fight them. When I showed up in person to do the return, the owner suddenly changed her story--no return allowed, only an exchange, still with a whopping $200 penalty. This was manipulative and completely unethical. Preying on vulnerable seniors is disgusting. Avoid this place at all costs. *In response to owner: I should not have had to accompany my mother to protect her from being pressured into taking something home that didn't work. She was given two bad options and tried to pick from that because she was told they couldn't get anything else and they refused to do any kind of return (even though it was unused and unworn and had just come in). Helena is welcome to contact me if she would like to resolve this, I have tried multiple times at this point to solve this amicably.

Amazing and caring staff. Wonderful selection. Left with 2 beautiful choices. Highly recommend!read more

had to stop by here last week because i needed a high quality lace front wig for a cosplay event…read moreand honestly i was blown away. the customer service is so personal--tina herself helped me try on different styles and even gave me some great tips on how to pluck the hairline so it looks more natural. the ambiance is definitely crammed and packed to the brim with mannequin heads and hair products everywhere, but it has that cozy, old school beauty supply shop energy that makes it fun to browse. for the quality of the synthetic blends they carry, the value is unbeatable compared to buying some sketchy cheap unit online that will just tangle immediately. absolutely glad I stumbled across this hidden gem in clovis!

Very helpful, she went out of her way for me, I'm Was very…read morepicky, if it was me think I Would have told myself to get out. Lolthey have a large selection also. I do don't have to order one either, price wise think They all About the same.

Worst customer service ever! Cashier younger guy look miserable.. If you don't have to go here…read moredon't! Also not much selection of human hair extensions

Got some really great products for my daughter's hair. A lot of the products I have never heard of…read morebut wanted to try because they didn't have a lot of chemicals in the products. I bought a total of 7 products and it cost me about $60 and I'm on month 2 and still have a bit left. Before my daughter washed her hair every 3-4 days because her curls get crazy frizzy. Now, she washes her hair every 7 days and her hair still has a lot of curls that are still has coils. They have a lot of selection in the store and it was hard to know what the right product was for my daughter's hair. I've bought products at Ulta and Sephora but the prices get very expensive quickly. I'm glad this store offered a great deal of different products and prices. I didn't care for their customer service. They didn't greet or acknowledge us or anyone coming in. Just a bunch of young kids running the store on their phones. Well, I didn't come here expecting to make friends.... Just glad I got some great products that work and are affordable.

The only place I purchase my hair extensions I've been coming here for years. The staff is always…read morefriendly and very helpful each visit the hair I think is much better quality than most stores , they have a lot more to offer from better pricing , hair colors , wigs, eye lashes, clip ins or not. The better the hair the more you pay for which I don't mind I like to buy the higher end hair, my most recent purchase I couldn't be happier , flawless

Great prices, owner Suzy is very friendly and helpful. She is well informed of her products. Don't…read morelet the construction detour you away. Good quality hair and tons to choose from. Definitely will keep doing business there.

Fantastic Customer Service! A gem of a Boutique and Wig Shop all in one. Call and make an…read moreAppointment. They actually take the time to help you. I've seen Emily actually trim a wig on the client after purchasing, in order to make it look just right. You won't find a nicer, more caring person to help when you need a wig. As a client myself for nearly 30 years, I love to pop in the Boutique it is filled with unique items. I wholeheartedly recommend them. It's too bad that many people only take time to post if are the unhappy. Let's focus on the Thousands of Happy Clients they do have.

Kellie called me 5 different times to ask about my inquiring of a wig. I told her we already spoken…read moreand I would be coming in soon . I even told her the exact style I was interested in and she said she could help me. Well I went on 12-02-2023 and no one was there , I called they said they had an errand to run and she'd be back in a hour. So we went back and was confused because the signage says wigs/ consignment shop. When we walked in I thought it was an episode of the TV show Hoarders. Stuff was everywhere, piles of it . I had to go around the side to look at the wigs , which looks as old as the store and very little to look at. It was awful . This is not a wig place it's a storage . Please do not waste your time here.

Great variety of wigs and hair products! I will be returning soon to support her business!read more

Hello no my daughter got some clip ons for 100$ and they were so freaking thin, like hair was…read moremissing and fell off. We have always purchased that same style and length and they have never...... looked that bad!! So unhappy. Will never shop there again...

Shopping with friend for specific hairstyles. Front counter person said manager was at dinner @5:00…read morepm so no one was available to help with back of store hairstyles. I do not recommend because of poor customer experience.

HUGE STORE! Tons of makeup and pretty much anything beauty goods!…read more Workers were kind. One was too new and didn't really know much, but luckily there was a worker that new, but still not fully aware. I asked about a lip plumper and she said they only had 1. She was nice and showed me where. It wasn't what I wanted, but I kept looking and found a hood lip plumper they did have. Checked out and the worker was kind. Good day wishes from two of them. Good service and store! All depends what you need! Recommended! Really new! Workers are still learning too!