Not too much to say about Millburn Medical imaging. The couple times I brought my client here the…read morestaff were pleasant with making appointments and processing scripts and insurance. Even when there were renewals and confirmations in order from the clients doctor, they did the leg work of contacting the doctor themselves which is a big help for me so I don't have to call and wait, as I'm not a medical facility. My client who needs a lot of physical accommodation stated that the technicians were nice and patient with him which I think is important, as I did not accompany him to testing. Only thing about here is the building shares sort of little coffee snack shop, often found in business buildings or offices where multiple providers work out of. This one's shop is just paltry. It looks like someone just went to the supermarket and put some snack bags in there and then that same person brought their coffee maker to serve of some coffee then charge you for it. It's just kinda inadequate when I've seen much better at other buildings. Unfortunately you'd better grab your coffee and snack before coming here or you'll be stuck with the options here, no place else to go. If you're coming for imaging though, hopefully it won't be any issue with staff or a limited coffee shop.

Soooooooo unprofessional!!! I went here to get an ultrasound. Tech wrote down wrong number so I was…read morenever updated on appointment and procedures. I have to wait a while after my appointment. Then Im able to go in the nurse says we have to reschedule because I did not follow direction I was given. I explained they had the wrong number and I was not notified. She became very defensive and super combative instead of accountability. I had to call them and ask when did I set the appt. She walked out the room, no say so of instruction! The towel and gel still on my stomach!! I went because it was close but go somewhere if you are looking for less wait time and professionalism.

I had an MRI done in 2018. Later that year they sent me a bill for a full amount, without going…read morethrough my insurance first. I reminded them to go through my insurance and they said they would and then send me what remains. I did not hear back from them until the following year when they sent me the same bill. This time, I reached out and shared with them the claim information that said it was paid by my insurance, including the day they cashed the check. They thanked me and said they would reach out if they needed to. They never did. Now, in 2020, I just received a letter from a collection agency with a false charge and had to prove, again, that they received compensation for their work over a year ago. A center that falsifies documents so that they can push their billing hassles onto a collection agency for them to do their work is a business one should avoid at all costs. Pun intended.

The staff is great!!! I am definitely going back. The ladies are so kind. The mammogram is very…read morepainful.

Complete Incompetence and Total Disregard for Patients…read more New Jersey Imaging Network is hands down one of the most disorganized and unprofessional businesses I have ever dealt with. They changed my appointment three times without notifying me. Every time I called to confirm, they couldn't even find my information. When I showed up after taking a full day off work, they still had no idea who I was. I was forced to repeat my phone number and email over and over to multiple staff members who clearly had no clue what they were doing--constant holds, transfers, and excuses. As a result of their incompetence, I lost $500 in wages for absolutely nothing. Twice I was given the wrong address and I even told them 445 Chestnut St. in Edison New Jersey is an empty field. Twice they told me Edison New Jersey when it is Union New Jersey! This place is run by mental midgets who I would never ever never recommend them to anyone unless I really didn't like the person. Their three-star rating makes sense--this appears to be a pattern, not a fluke. Do not go here. If you value your time, your job, or basic professionalism, take your business elsewhere. This place is a complete mess. There are much better places to get an open air MRI for a CAT scan there are some great ones in Edison New Jersey that have nothing to do with this place you could find some in New Brunswick as well stay away from NJIN Union New Jersey and the morons that work at this place. Using the term moron is actually too good for the people that work at this place. I bet you if I ran inside and screamed Immigration the building would empty.

Quick and simple, lady was friendly at the check in, quick to process and carried over paperwork…read morefrom another NJIN. X-ray was fast and though you have two different doors, one side does x-rays, the other side is MRIs and ultrasounds. They can process you on either side, and will send you to the right side to wait in the right waiting room. Small parking lot available, although street parking is also free for 2 hours.

Getting to office building that houses Overlook Imaging was like driving along a spaghetti noodle,…read morewith all its twists and turns, and the office itself looks as if it hasn't been updated since the 1990s. The receptionist was efficient, though not overly pleasant, which is not a big deal. (Hey, I wouldn't want to start dealing with all types of patients beginning at 8 a.m. either!) The imaging technician was lovely and patient, explaining what was going to happen and making conversation, which made the entire visit fly by. (She's the reason for four stars instead of three.) The CT scanner appeared to be state of the art, while the x-ray machine also seemed to be of a current generation. It was a pleasure to undergo two sets of imaging procedures, and I was in and out within 20 minutes.

Care decent. Billing awefull!!!!! I have writen and called many times to correct an error but they…read morejust keep sending the same bill. This has gone on for over a year. Makes me feel like not a mistake. Crooks!!!

I have spent almost a week going through their automated system, leaving messages regarding lack of…read moreaccessibility to my portal for information. Each time when I finally spoke to someone I got a commitment for a call to resolve the technical error issues I was seeing with a promise for a call back from IT. No call, just an e-mail with instructions to create a new account, although I already have one, and surprise, surprise, it did not recognize me and or gave me errors. A few e-mails back (not a call) this must not arise to the importance to pick up the phone. Then I'm asked for Personal information on an e-mail, as if this type of information is not vulnerable. Then I call back and ask for a compliance office phone number to lodge a complaint and they kept giving me another person from the call center, so 45 minutes later I get the number and surprise, surprise; the recording says the phone number is restricted or unavailable. So if access to information on a portal is important you may want to reconsider, I'm sure it was billed already though, no issues there...

Astred is absolutely wonderful and provided my husband and I with the most special experience…read more Highly recommend!

My husband and I had such a great experience! Astrid was so pleasant and worked really hard to get…read moremy shy baby to show his face. Thank you all again!

I have gone to this place for many years now. They have all my history and information. My question…read moreis: WHO does that? You're a rep and I am the customer, calling you to make an appointment for my annual. Then, I noticed the phone was totally quiet, and.... it hung up on me. Ok. That happens sometimes. But, THEY DIDN'T CALL ME BACK!!!??? OK. I can gladly go somewhere else! BUT just know that your phone reps are HORRIBLE. Don't bother trying to call me after this. Not going back to you. If you don't value my business, then you won't see me at any of your offices! Thanks, NO thanks!!!

I went in for preventive bone density screening with doctors prescription code Z13.820, which is…read morealways zero copay for preventive For some reason their billing dept . keeps billing me for different procedure code and a fee . I have tried several times to straighten this out over the phone , they keep saying they will send it in for rebill and I get the new bill and still the same. I went to the Morris Ave location once and they said they will turn it over to a manager, the manager does not do anything but send in for a rebill , and i get the same invoice I will be going to the local office again tomorrow ( Saturday) They wont have any answers for me , as they are just staff i will push for another manager that can assist

We were referred to Menon by our physician-surgeon to help address some nerve pain. After some…read morehesitation on going due to some insurance matters, we went to find out if someone can be done to assist my spouse with his discomfort. The office location is convenient, although challenging with the many 1 way streets in the area. I recommend checking the map of the surrounding streets to see where you actually need to turn to be able to get into the parking lot. Upon entry, we were greeted by a friendly individual at the front desk. Within minutes, we were seen by Dr Menon. After some very in depth questions about why we were there, she was able to quickly assess what may be happening and offered a shot to help with the pain. She was quite attentive to my spouse and listened to everything he said. Before any shot was provided, she made sure we were made aware of what to expect cost wise so - no surprises. All in all a pleasant visit and we were happy she was able to immediately assist with the current issue. Would highly recommend her office.

From the owner: Specializing in regenerative pain management and aesthetics…read more We believe in fixing the pain at its source, with an innovative approach that is tailored for each diagnosed condition. Her focus is always on positive outcomes using comprehensive and integrative approach for each patient. Schedule an appointment today. Meet the Doctors Dr. Menon believes in fixing the pain at its source, with an innovative approach that is tailored for each diagnosed condition. Their focus is always on positive outcomes using comprehensive and integrative approach for each patient. Avoid surgery. No pills. No surgery complications. No downtime.

I tried them 3 times and don't understand how anyone gives them a five star rating. They came…read moreunder new management and the office staff is so much better. But it's a great hassle to get images. There is no easy online link. You have to wait 30 minutes for a disc and pay $10? There tech is great. Appointments go smoothly, but the rest is horrible. No customer service. 6 attempts to contact office and 3 email requests and I finally got front desk who told me to go online and flatly hung up on me as I was explaining the problems. Someone called me back and left vm but it was garbled. Next MRI will be in NYC if I can't find a closer standup mri in NJ.

This is my third time there and they are extremely professional and patient as I suffer from MRI…read moreanxiety. They have the best open MRI, extremely open and comfortable as I am a large man, 6-4 275. Daniella the technician was amazing and kind.

I took an ultrasound on my neck right side,left side and throat during my ultrasound I pointed out…read moreto the technician that I had a spot on my right side of my neck where there was a lump that was no longer there when I got my results back do you know they only gave me results for that one spot on the right side of my neck but my referral states neck cervix soft tissue witch is pretty much the whole neck for insurance purposes so the get paid more money they are refusing to give me my results for my whole neck and throat so now my doctor have to right a whole new script for the other results just because they want more money I've called and spoke to supervisor and she was a smart mouth rude bitch everybody there that answered the phone treated me like shit no one cared about my health no matter how much I called they hung up on me and yes I did curse them out money hungry MF.

I've been calling all day to schedule an appointment. Not only is no one picking up the phone, but…read morethey tell you to leave a voicemail but you can't because the box is full.