I tried them 3 times and don't understand how anyone gives them a five star rating. They came…read moreunder new management and the office staff is so much better. But it's a great hassle to get images. There is no easy online link. You have to wait 30 minutes for a disc and pay $10? There tech is great. Appointments go smoothly, but the rest is horrible. No customer service. 6 attempts to contact office and 3 email requests and I finally got front desk who told me to go online and flatly hung up on me as I was explaining the problems. Someone called me back and left vm but it was garbled. Next MRI will be in NYC if I can't find a closer standup mri in NJ.

This is my third time there and they are extremely professional and patient as I suffer from MRI…read moreanxiety. They have the best open MRI, extremely open and comfortable as I am a large man, 6-4 275. Daniella the technician was amazing and kind.

Not too much to say about Millburn Medical imaging. The couple times I brought my client here the…read morestaff were pleasant with making appointments and processing scripts and insurance. Even when there were renewals and confirmations in order from the clients doctor, they did the leg work of contacting the doctor themselves which is a big help for me so I don't have to call and wait, as I'm not a medical facility. My client who needs a lot of physical accommodation stated that the technicians were nice and patient with him which I think is important, as I did not accompany him to testing. Only thing about here is the building shares sort of little coffee snack shop, often found in business buildings or offices where multiple providers work out of. This one's shop is just paltry. It looks like someone just went to the supermarket and put some snack bags in there and then that same person brought their coffee maker to serve of some coffee then charge you for it. It's just kinda inadequate when I've seen much better at other buildings. Unfortunately you'd better grab your coffee and snack before coming here or you'll be stuck with the options here, no place else to go. If you're coming for imaging though, hopefully it won't be any issue with staff or a limited coffee shop.

Soooooooo unprofessional!!! I went here to get an ultrasound. Tech wrote down wrong number so I was…read morenever updated on appointment and procedures. I have to wait a while after my appointment. Then Im able to go in the nurse says we have to reschedule because I did not follow direction I was given. I explained they had the wrong number and I was not notified. She became very defensive and super combative instead of accountability. I had to call them and ask when did I set the appt. She walked out the room, no say so of instruction! The towel and gel still on my stomach!! I went because it was close but go somewhere if you are looking for less wait time and professionalism.

I have gone to this place for many years now. They have all my history and information. My question…read moreis: WHO does that? You're a rep and I am the customer, calling you to make an appointment for my annual. Then, I noticed the phone was totally quiet, and.... it hung up on me. Ok. That happens sometimes. But, THEY DIDN'T CALL ME BACK!!!??? OK. I can gladly go somewhere else! BUT just know that your phone reps are HORRIBLE. Don't bother trying to call me after this. Not going back to you. If you don't value my business, then you won't see me at any of your offices! Thanks, NO thanks!!!

I went in for preventive bone density screening with doctors prescription code Z13.820, which is…read morealways zero copay for preventive For some reason their billing dept . keeps billing me for different procedure code and a fee . I have tried several times to straighten this out over the phone , they keep saying they will send it in for rebill and I get the new bill and still the same. I went to the Morris Ave location once and they said they will turn it over to a manager, the manager does not do anything but send in for a rebill , and i get the same invoice I will be going to the local office again tomorrow ( Saturday) They wont have any answers for me , as they are just staff i will push for another manager that can assist

Complete Incompetence and Total Disregard for Patients…read more New Jersey Imaging Network is hands down one of the most disorganized and unprofessional businesses I have ever dealt with. They changed my appointment three times without notifying me. Every time I called to confirm, they couldn't even find my information. When I showed up after taking a full day off work, they still had no idea who I was. I was forced to repeat my phone number and email over and over to multiple staff members who clearly had no clue what they were doing--constant holds, transfers, and excuses. As a result of their incompetence, I lost $500 in wages for absolutely nothing. Twice I was given the wrong address and I even told them 445 Chestnut St. in Edison New Jersey is an empty field. Twice they told me Edison New Jersey when it is Union New Jersey! This place is run by mental midgets who I would never ever never recommend them to anyone unless I really didn't like the person. Their three-star rating makes sense--this appears to be a pattern, not a fluke. Do not go here. If you value your time, your job, or basic professionalism, take your business elsewhere. This place is a complete mess. There are much better places to get an open air MRI for a CAT scan there are some great ones in Edison New Jersey that have nothing to do with this place you could find some in New Brunswick as well stay away from NJIN Union New Jersey and the morons that work at this place. Using the term moron is actually too good for the people that work at this place. I bet you if I ran inside and screamed Immigration the building would empty.

Quick and simple, lady was friendly at the check in, quick to process and carried over paperwork…read morefrom another NJIN. X-ray was fast and though you have two different doors, one side does x-rays, the other side is MRIs and ultrasounds. They can process you on either side, and will send you to the right side to wait in the right waiting room. Small parking lot available, although street parking is also free for 2 hours.

I had an MRI done in 2018. Later that year they sent me a bill for a full amount, without going…read morethrough my insurance first. I reminded them to go through my insurance and they said they would and then send me what remains. I did not hear back from them until the following year when they sent me the same bill. This time, I reached out and shared with them the claim information that said it was paid by my insurance, including the day they cashed the check. They thanked me and said they would reach out if they needed to. They never did. Now, in 2020, I just received a letter from a collection agency with a false charge and had to prove, again, that they received compensation for their work over a year ago. A center that falsifies documents so that they can push their billing hassles onto a collection agency for them to do their work is a business one should avoid at all costs. Pun intended.

The staff is great!!! I am definitely going back. The ladies are so kind. The mammogram is very…read morepainful.

After having a negative experience with a vein center last year, I was very nervous and…read moreapprehensive about seeking a new doctor for treatment. I was grateful when a co-worker recommended Dr. Delaura; the doctor she used for varicose veins treatment a few years ago. I decided to call his office and make an appointment for a consultation. Upon meeting Dr Delaura and his staff, I was confident that they were highly experienced and could help me take care of my varicose veins in the best manner possible. From day one, his entire staff was professional, friendly, and made the process simple and pain-free for me. I highly recommend Dr. DeLaura and his team at Image Guided Surgery. I am very pleased with my results.

I recently had my mom hospitalized 3 times at Overlook and unfortunately my mom ended up passing…read moreaway. I must say that during this experience with Overlook my mom was treated with the highest level of professionalism, respect, dignity, and compassion. From the ER to the standard in patient rooms to the CCU she was fortunate to have been treated by amazing individuals including Doctors, nurses, aides, meal providers, maintenance, etc. I do have to reference several professionals that had a major impact during my mom's stays which were: Dr Jessie Wilt, one of the best professionals that i ever met in my life, with unlimited knowledge, respect, compassion and really just an amazing human being who truly cares! Nurses; Sidneia, Olivia CCU, Justin CCU, Megan CCU, Rae Mauro, Emily C., Sheryl, Jamell Quiles, Erika and Faith. To these individuals especially and to the entire staff and organization of the Hospital I would like to thank them for everything that they did to make my mom's last days the most comforting possible! THANK YOU!!! Victor Cunha

I've been coming to the Breast Centet at Overlook for the last 10 years and the last few times I've…read morebeen here, has been terrible with the wait times. I will no longer come here. FYI it's just this department - strange but it's been the last 4 times.

Care decent. Billing awefull!!!!! I have writen and called many times to correct an error but they…read morejust keep sending the same bill. This has gone on for over a year. Makes me feel like not a mistake. Crooks!!!

I have spent almost a week going through their automated system, leaving messages regarding lack of…read moreaccessibility to my portal for information. Each time when I finally spoke to someone I got a commitment for a call to resolve the technical error issues I was seeing with a promise for a call back from IT. No call, just an e-mail with instructions to create a new account, although I already have one, and surprise, surprise, it did not recognize me and or gave me errors. A few e-mails back (not a call) this must not arise to the importance to pick up the phone. Then I'm asked for Personal information on an e-mail, as if this type of information is not vulnerable. Then I call back and ask for a compliance office phone number to lodge a complaint and they kept giving me another person from the call center, so 45 minutes later I get the number and surprise, surprise; the recording says the phone number is restricted or unavailable. So if access to information on a portal is important you may want to reconsider, I'm sure it was billed already though, no issues there...

Horrible experience!!!! You're not even greeted with a hello from the phlebotomist. When my blood…read morewas drawn this morning it was more of a feeling of a stab in the arm. An hour later I have a large bump on my arm. I try to call and it automatically goes to a busy signal so you can't get through. The absolute worse bedside manner I ever dealt with. The attitudes need to be put in place or work where you are not dealing with the public!!! Bad career choice

Unbelievably rigid staff. I arrived 10 minutes late and was told I couldn't be seen. It's ironic…read morethat doctors expect patients to be perfectly on time, but frequently keep us waiting in the exam room for 30+ minutes past our appointment times. This office clearly views their time as more valuable than yours. Save yourself the frustration and find a doctor who treats you like a human being rather than a slot on a spreadsheet.

I went for a routine Memogram and it took them a week and a half to report. When they reported, it…read morewas so ambiguous report that I did not understand anything and they were supposed to compare it with my previous year's imaging report. Even though I provided consent to allow them to receive the previous report, their analysis indicates that they did not even get the previous report. I tried to call several times and ask for clarification, but no one answered. I left them messages, but they did not even answer the messages. I am very stressed and until now do not know what to do knowing that my GYN is out on medical leave and my primary doctor is not in his office either. It is a disgusting center and I do not advise going there. By the way, I usually do my mammogram in the outpatient center of Saint Barnabas in Livingston. They are much better than this center.