Boris was very helpful in trying to recover lost data from my hard drive. He estimated the length…read moreof the job and despite many unforeseen issues and delays along the way, he stood by his word and charged me the original estimated fee. He responded promptly to questions, phone calls and messages. I'll certainly recommend his services to others who may be in need of software &/or hardware support.

I recently had some work done on my home office computer by Computer Solutions. More storage. New…read morehard drive. Great speed. Everything cleaned up and functioning better than it had been before. The in-home technician, Sean, was first-rate, professional and courteous. The folks in the office, namely Kristin, were also accommodating and efficient. I have found my new computer "go-to" company . . . Thank you.

First, let me fully disclose, I am a bit of a dinosaur when it comes to computer skills. I was…read morehaving such difficulty navigating certain tasks on my computer, so I purchased a service contract with Geek Squad thinking that they would resolve these issues I was having. After a few visits to Geek Squad, I realized these kids are for the most part, impatient and unwilling to walk in this dinosaur's path and help me. I then sought out another local technician who paid me a house visit. Although this was convenient, he, the so-called expert, left me more confused! That is when I contacted Robert of Global Computer Consultants. I am not one to take the time to leave reviews, but I feel compelled to do so after working with Robert. He was fabulous. Patient, understanding, with an ability to explain tasks in lay terms. Rather than feeling embarrassed by my lack of computer skills, he empowered me with a new sense of hope in overcoming my incompetence on the computer. He even printed out clear, concise instructions for my future reference. Thank you again, Robert! Jonathan H.

Robert Carmen is the best of the best! He has extensive experience in computer repair and knowledge…read moreabout the present tense of the computer world. He is an honest guy who prices totally fair, and who understands and cares about customer needs. His business is built on customer service. Forget about the "Geek Squad!!!" This is the computer consultant to call, for advice, service, or buy/sale inquiry.

I have never witnessed a service technician go above and beyond as Brennan did.My television would…read morenot communicate with my home theater system,He not only tried a new adapter but took me to the retailer in his company van to exchange the television for a model that would work.Even the girl at the service desk said"you brought your own technician". Kudos to him and his supervisor Frankie,who followed up with a call later. I just could not believe that kind of dedication still exists today. EASTERN VIDEO SERVICES...THE BEST BY FAR Thank you Joe D.,a customer forever

I contacted AT&T on December 27th due to a problem that we were having with our service. After…read moretalking to the customer service representative, it was determined that we needed an updated box since we have had the same receiver box since 2010. An appointment was set up for Monday December 31st. We received a phone call on Sunday night stating that the appointment would have to be cancelled as the technician did not have a receiver box (which I believe is necessary for any Direct TV customer) and the earliest they could come was Thursday, Jan. 3rd. We continued to have problems with the sound on our receiver (which was the original problem that caused us to purchase a new television) We contacted customer service again and the earliest appointment we can get is Monday January 7th. After spending over 300 dollars for a new television and missing work as they did not call until the night before to cancel we are told that we will have to wait a week and a half to resolve this problem. I feel that it is poor customer service as we called on December 27th and they set us up as a priority and got an appointment within 2 days and then appointment cancelled the night before. We missed work and when calling customer service stating that they could not help us even though the equipment that they supposedly was out of was a common piece of equipment that any customer needs. After being a customer for over 20 years I feel that is is a disgrace as to how they treat their long standing customers