Masterful did a great job on my full kitchen remodel, new floors, office refurbish and deck. Highly…read morerecommended!

After starting our project with another company, we realized that once demolition began, progress…read moreslowed down significantly. Since we were short on time, we decided to find a new contractor to complete our new house. Masterful jumped in and started construction even before all the design details were finalized because we couldn't afford to waste any time. Atar , the designer, stayed in daily communication with us to finalize the design while the crew, managed by Nur, began work on the rough electrical and plumbing. We genuinely felt like the whole company was focused on us, even though we know they were helping other clients at the same time. We only wish we had met Masterful sooner. Thanks to all their hard work, we got exactly what we wanted and are truly grateful.

I hired Prime to renovate my kitchen - countertops, backsplash, cabinets, electrical, freezer, etc…read more They also helped install a new bidet toilet for me. Overall the experience was very good; Elijah and Bryan were super friendly and responsive. Eli was very patient and accommodating as we discussed several different potential change orders, from new windows to painting, to other misc. things that popped up. Bryan Luna was especially a pleasure to work with. His attention to detail and proactivity to solve any little thing I mentioned was definitely the highlight of working with Prime. Their contracted electrician, Hector, was great as well. I also think they did a great job building out a cabinet to fit our freezer next to the matching fridge. Their master carpenter managed to salvage our existing wood to make it match perfectly. Definitely better than what I'd expect from even a carpentry specialty contractor. I will mention that it wasn't without some snags. Prime deals in volume so they're very busy. I think because I had delays in sourcing a freezer I ended up not getting a dedicated project manager for some time. We had timeline issues made worse with holidays. This caused cascading delays which inevitably pushed back my move in date a few weeks. When I finally did get a new project manager, they ghosted me (later on I found out they had a family emergency). Eli had to step in again to help. Another thing is that their pricing is quite opaque. The estimate will break down prices by milestones, but they repeated told me that it's not a valuation of the milestone itself. This made it nigh impossible to understand if I wanted to contract out specific pieces of the project (e.g. flooring). Design was OK. I felt that the designer was very busy. Sometimes very responsive (5min replies), sometimes not responsive at all (no reply). I wish I had a better, more thorough back-and-forth session about the intricacies of the design. But we made do. Ultimately, the designer made a render and helped point us to some vendors, but from there we had to make our own selection alone (cabinets, handles, pendant lights, faucets, etc.). I did appreciate her presence when we picked out countertops, though. All in all, I think this was a 4.5 star job, but I'm rounding to 5 because of Eli and Bryan :)

We hired Prime Design for a home remodel project, but unfortunately the experience has been very…read moredisappointing. There have been multiple unresolved issues with the quality of work and follow-through. One example is an LED light that continues to flicker. It has been more than six months, with many calls and text messages, but the issue still has not been fixed. Another example is damage to our garage cabinet, where a hole was created during the work. We are still waiting for this to be repaired as well. Overall, the lack of timely resolution and poor communication after the project has been extremely frustrating.

David worked on our backyard renovation and did an amazing job…read more His simple touches such as small bench next to a focal bush added wonderful elegance to the garden. David and his crew are extremely hardworking. David himself is really patient, and worked around our schedule without any complaints. He listened to all our requests and tried to complete all of them. I highly recommend David and his team

David and his team did another great job for us last month!…read more We had a VERY unique and challenging request- but that didn't matter! David and his team listened carefully to our needs- and quickly put a plan into place to meet them. Great planning, consultation, check- in and RESULTS!

We had an excellent experience with Daniel from Wise Builders on our kitchen remodel. From the…read moreinitial consultation through completion, their team was professional, organized, and easy to work with. Communication was clear and consistent, so we always knew what was happening and what to expect next. The craftsmanship and attention to detail really stood out -- from the cabinetry and countertops to the finishes and overall layout. The crew was respectful of our home, kept the job site clean, and stayed on schedule as much as possible. Any questions or small adjustments were handled quickly and professionally. The final result exceeded our expectations, and our kitchen looks and functions better than we imagined. We would absolutely recommend Wise Builders to anyone considering a kitchen remodel and would gladly work with them again!

The one bathroom in our 1918 house was in serious need of an upgrade. We chose WISE because they…read morewould hold my hand through the design and build process. All prior interior work in our house had been done by handyman. I really appreciated the communication from our project manager Marc. He created a WhatsApp chat with me and the incredible designer Jocelyn. They were both consistently responsive to any of my questions or concerns -- and opened my mind to design options. Jocelyn spent time in our home, drafted plans, took me shopping, and sourced all the fixtures. From her spreadsheet I was able to find less expensive options for some items. I appreciated the input and control I had on these expenses. Since we needed to move out, I had a tight timeline for the project -- mid October until Thanksgiving. Marc and the team did their best despite City of San Jose delays with inspections. We were able to move back in before the final inspection. Every member of the team was kind and courteous. Marc also did a great job working with the window vendor that specializes in older homes. I'm rating the experience a 4.5 out of 5 for two reasons. I was disappointed that the medicine cabinet, switch plates, and hooks were initially installed unevenly (it was corrected). I expected more attention to detail. And I was disappointed in the wear & tear that happened on my wood floors as well as the overall dust in my dining room. I was warned that things would get dusty -- but didn't understand the extent and would have packed away more things. WISE offers lots of support with design -- they could also offer as part of their package a full cleaning! I offer this feedback to help others calibrate their expectations. Overall it was a positive experience. I waited several months to post this review until I returned from travel and could see how things were settling after regular use. I'm loving the new bathroom and recommend WISE.

TL:DR; Will misled us into paying upfront for much of the work that he either didn't complete at…read moreall or did poorly/not up to code. When confronted, he agreed to give us our money back but has failed to make the full payment after 9 months. He also forged our signature to pull permits because he doesn't hold a license himself. We hired Will (aka Wisal) in October 2024 for a fairly large home project, and it was an absolute nightmare. The ordeal he put us through was an extremely emotionally taxing experience for our family. On top of that, he had not honored the refund agreement for the poor and incomplete work. We are now out of the money he still owes us, and we had to find another contractor to correct the terrible work he and his "team" did. Here were the main issues that led us to fire him from our project: 1. Forged Signature: We discovered that Will pulled permits under my name without permission by forging my signature on the paperwork, which he initially told us was pulled under his company's name. 2. Suspicious Electrical Work: Before the scheduled electrical inspection, Will had his team patch up the walls, which would make it impossible to inspect the wires. We found this suspicious, so we asked 4 separate electricians to take a look. Without being able to see behind the walls, they all saw that the work was not up to code. 3. Unnecessary Electrical Upgrade: We told Will we only wanted to rewire the house and to pull the permits. He told us we're required to upgrade our electrical panel. This caused a 3-month delay as we waited for PG&E to do the work. When PG&E responded to us, they told us we actually didn't need the upgrade. We suspect this was Will's attempt to charge us for unnecessary work. 4. Pressured To Pay Upfront: He pressured us to pay upfront for fees associated with the PG&E work (e.g. trenching fees, paving fees, etc). In California, you only need to make a downpayment of up to 10% or $1000 of the total contract price, whichever is less 5. Overpaid PG&E Fees: Will charged us $3,500 for PG&E's engineering advance. We asked PG&E about the charge and were told it was only $2,500. 6. Inconsistent Team: His "team" changed all the time. Will also did not seem to know when his team would work on our house. It was only when we checked and saw that either minimal or no work was done that he would then call his team to ask why they didn't show up. 7. Constant Delays: Will would promise us work would be done by a certain time (e.g. end of the week), but those deadlines were rarely met. For example, he told us the week of February 18th that interior painting and tiling work would be completed by the end of the week. By the time we fired him on the last week of March, that work was still not done. 8. Unprofessional Work: For basic jobs like painting, his team did not cover our floors. We now have paint splatters, scratches, and drywall residue all over our floors and cabinets. After all these issues, we fired Will and demanded a refund, which he agreed to pay on a 7-week schedule. That was back in April of 2025. It's January 2026, and he still has yet to pay us back fully. Do yourself a favor and avoid this company at all costs. P.S. If none of the above points convince you to stay away from this business, run some of the 5-star reviews through an AI detector. Many of them won't pass. I wouldn't trust a business with fake reviews. Would you?

Ah, the joys of homeownership. You think you're just fixing a little leak, and next thing you know,…read moreyou're starring in your own personal horror story--except instead of ghosts, it's a scammy contractor, a roof full of holes, and a rapidly draining bank account. Let me take you back to December 2024. After some heavy rains, we noticed a leak in our living room. Enter Will of Biohazmat (license #957784), who came in like a savior in a time of disaster. We were in a bit of a time crunch, planning to leave for a three-week holiday trip, and let's be real--it does rain in SF in December. Will assured us he'd take care of everything. Roof? Fixed. Ceiling? Restored. Peace of mind? Oh, how naive I was. Red Flag #1: The Mysterious Bathroom Leak One of the first things Will did was open up the ceiling--toward the upstairs bathroom. Now, I had explained, multiple times, that the leak happened after rain. Yes, there had been a small issue last winter, but it was clearly a rain-related problem. Still, Will was on a fishing expedition, hoping to uncover a more "profitable" issue. He eventually convinced me the entire roof needed replacing. I wasn't entirely sure, but hey, the roof was old. Maybe it was time? Spoiler: It was not time. It was a terrible decision. Red Flag #2: The Roofer Who Hates His Job The very next day, a roofer showed up to apply a temporary patch. He was barely inside when he launched into a rant about how Will had been delaying his payments for weeks and how he was planning to quit and work on his own. Now, a contractor's own workers bad-mouthing him before work even starts? That's a neon sign flashing "run" in bright red letters. But between holiday prep and wishful thinking, I convinced myself it would be fine. It was not fine. Red Flag #3: The Disappearing Act We left for the holidays. Will started work in January. I had set up cameras to monitor progress. It was a different roofer - I guess the first one has already quit. Three days before we returned, Will declared the job was done and demanded full payment. I got a few blurry, low-resolution pictures (classic), but on my cameras, I could still see workers moving around. Assuming they were just wrapping up (bad assumption), I wired the money. Terrible. Idea. The Disaster Unfolds Upon returning, I did what any responsible homeowner would do--I climbed up to inspect the work. Oh. My. God. Where do I even begin? Even without being a roofing expert, I could tell this was a train wreck. There were literal holes in my brand-new roof. You know, the thing meant to keep water out. I had a contractor neighbor take a look. Then, I brought in a few proper roofers. They all independently painted the same picture: total incompetence. Some highlights from my roof's tragic new look: The roofing material wasn't properly heat-sealed, meaning large sections could be peeled off by hand. Other parts were over-torched, melting the material and making it brittle. The seals around pipes? Instead of using proper metal flashings and sealants (as is standard), they smeared on some mystery black goo. Around chimneys and walls, instead of applying material properly, they just stuck it on without capping--essentially creating pockets for water collection. Drainage system? Not sealed at all. As if they just assumed water would avoid those spots out of respect. At this point, my frustration had reached Olympic levels. Red Flag #4: Will's "Fix" Was Even Worse I confronted Will, who eventually agreed to send someone to "fix" things. Enter Victor Hernandez, a supposed "partner" of Will's. I asked if he was licensed. Will assured me he was. Victor assured me he was. Fast forward through some back and forth, Victor himself admitted the roof was beyond repair (shocker). So, naturally, Will's solution was... to have Victor re-roof it. Because clearly, the guy whose company just butchered my roof was the right person for a do-over. When I asked what system they'd be using, it was total confusion. They claimed they'd heat-glue the roof but showed me materials meant for cold application. These guys didn't even understand the product they were using. So I asked for Victor's credentials. Nothing. No response. So I did my own digging. Guess what? Victor's license (#1071828) was suspended. He had no roofing license. His general contractor license was revoked due to a lawsuit. I confronted Will. After some discussion, he agreed to pay me back and part ways. Guess what? That didn't happen either as of now. And Then It Got Even Worse... It's been four weeks since that agreement. I'm still owed $9000. No payments. And just when I thought it couldn't get worse--it got worse. Before I had the chance to redo the roof, one of the drainages (the ones they didn't bother to seal) leaked and flooded my baby's room. So let's recap: Replaced a roof that probably didn't need replacing. Got scammed out of $9000. Ended up with more damage than when I started. Flooded my kid's room.

We recently hired this contractor for a complete bathroom and kitchen remodel, and the experience…read moreexceeded our expectations from start to finish. The quality of workmanship was exceptional, with great attention to every detail. Every aspect of the project was completed with precision and care, and the final results are beautiful. What truly set them apart was their outstanding communication throughout the entire process. They kept us informed at every stage, responded promptly to questions, and were always transparent about timelines and progress. They were professional, respectful, and highly organized. Most importantly, they honored the agreed-upon schedule and completed the work on time without compromising quality. If you are looking for a reliable, detail-oriented contractor who takes pride in their work and values customer satisfaction, I highly recommend them. We couldn't be happier with our new kitchen and bathroom.

We hired Wojtek to renovate two of our bathrooms, and we are beyond thrilled with the outcome. From…read morestart to finish, the entire process was handled with professionalism, making it a completely stress-free experience for our family. Wojtek was fantastic at managing entire project and coordinated all crews flawlessly so we didn't have to worry about a thing. All work was completed in a timely manner and when done everything was left clean. Wojtek was honest and upfront with estimates from the very beginning and there were no surprises. While it might have been slightly pricier than other quotes we received, the quality of the work and piece of mind were defenetely worth it. We would highly recommend him and his crews to anyone looking for a high-quality, reliable and professional general contractor. We will defenetely reach out to Wojtek with our future remodels!

I'm really thankful for Prime, especially Daniel. A few months back, I contacted Prime for an…read moreestimate on renovating my kitchen and two bathrooms. Daniel visited my home to check out the project and give me a quote. He was polite and professional, and I really liked his suggestions. After comparing estimates from several companies, I chose Prime. Yoyo was a big help in shopping for materials. She guided us on where to go and what to look for, and she was very professional. I'm happy with how everything turned out and I love my new kitchen and bathrooms! I definitely recommend their service.

Joseph is cool and the job went well. I'm happy with the work they did. I think u would be happy…read moretoo.