I have had to go in for two vastly different/urgent injuries and the medical personnel were so…read morekind, compassionate, efficient and resourceful- I felt supported with aftercare, follow up and check ins as well. One of the best .

Never gave my consent to a strep throat test. The kiosk wasn't working that day so I tried to…read moreexplain to the worker that I couldn't check in but she kept rudely interrupting. We were going around in circles because I was trying to tell her I was told to come back but she would not stop talking over me. Seems like out of spite I was charged a strep throat test I never agreed to. My son had a cough for almost a month. It was mild but yet wouldn't go away. Something told me to go somewhere else when I saw that the kiosk wasn't functioning. I did not want to drive out to Oak Park so I decided to stay but that was a bad idea. The idiot who performed the strep throat test was way too rough that ended up hurting my sons throat. He said the pain got worse because he described the pain as a lump in his throat. We walked out with a service that we did not need and in a worse condition. I tried to dispute it with minute clinic but it seems like I'm stuck with the bill because I've been waiting for them to remove it but nothing seems to be done.

We have been going here for years for things like sinus/ear infections and flu shots. They are…read morefantastic. Tiffany is the nurse practitioner who's done our last three rounds of shots, and you barely feel them at all. Terrific customer service, even the time where the NP walked our prescription over to the in-store pharmacy so we could get it faster. Though we have a primary care doctor, it's easier and faster to get seen here, and we haven't regretted it.

I cannot say enough about the quality of care I have received here. I have also brought my two…read moretoddlers in and the bedside manner that Dr. Ayala has given them is top notch. This is my go-to Urgent care. The facilities are also super modern and very clean. I recommend this place to anyone seeking great care and fast service!

Quick and efficient service. Reasonable fees. Well staffed. Plenty of parking in rear.read more

I sliced my fingers open while trimming hedges, Jeff and the team did such a good job getting the…read morestitches in and making the process run as smooth as possible, I was able get back to the scene in time to finish up the job

WARNING!!! Just today, I found out that this outfit sent all my medical information from a 2025…read morevisit to a third party! I had never heard of them but apparently they act like a credit reporting agency for medical care. I would have NEVER knowingly authorized this. I should have read more carefully what I was signing. That information was used to DENY health insurance coverage, even though what I had was the flu. Further, I did not see a real doctor there. They did nothing for me there and simply told me to go to the Emergency Room. A total fiasco.

Took care of me and pushed me to take the time I needed off work for my issue…read more The hours are great. 7 am works really well for not blowing my day for a follow up.

When I arrived I was greeted promptly and got in pretty quickly. There was one person before me. I…read moreleft my appointment at 7:39 to go pick up prescriptions at the pharmacy. Before I left I asked for a hard copy of the prescription. They told me they would send it electronically. I went to the pharmacy and it was not called in. I called the office to say I was coming to pick up the script. When I arrived prescription was not ready. It is now 8:41 pm and I am still waiting for the prescription. The young lady at the front desk has been completely rude since I came back. I have been nice to her but she is probably one of the reasons the place has bad ratings because the other front desk worker and doctor seemed nice. They need to get organized. Provider needs to get scripts out faster.

The waiting time for lab is terrible! Expect to wait over an hour. I recommend to visit another…read moreplace.

If i could give them a zero I would. Called to see if a test was available. It was, ok no problem…read morego there early in the morning with a autistic child that need labs. Get there only to find out the test is not given on Friday and only given 8 to 11 , m-th. Gave me the name of place , when I asked where is a lab located, the nasty receptionist told me look it up your self. The receptionist needs to get a job where she does not have to deal with people

First time here and I came in to ask for a wheelchair and they issued me one for my mom. So I took…read moreit out and my sister and I put mom in it. The office experience was great! They helped us quickly This urgent care is clean, nice and soothing. The care here is great. Adriana F (clinical field trainer) did a great job helping us and my mom.

The office experience with Kirstin is the worst. I would not recommend him work with any patient in…read morethe future. He is very rude and simply doesn't have the proper work ethic or training in this field. He is very disrespectful and rude. I would give a zero rating. I didn't want to even be seen by the doctors due to the fact that Kirstin at the receptionist desk was clueless of his missions at his job. I see why this place has 1 star and they will continue to have 1 star moving forward.

I have been coming here for physical therapy and all the therapists are amazing! One on one therapy…read morewhere they make you feel heard and cared for. If I ever need therapy again I will 100% be coming back to here.

Excellent follow-up care and convenient labs. The doctors are excellent and the notification for…read moreappointments are very helpful.

Dr. Chen is truly an angel. I have never felt so genuinely heard, seen, or cared for by a doctor or…read morean entire medical practice. From the very first visit, Dr. Chen took the time to really listen--without rushing, without dismissing, and without making me feel like just another patient. His compassion, attentiveness, and depth of understanding are rare. He explains things clearly, answers every question with patience, and makes you feel safe, respected, and supported in your care. It's obvious he truly cares about his patients as whole people, not just symptoms. His staff is equally exceptional--kind, professional, responsive, and genuinely warm. From scheduling to check-in to follow-up, they create an environment that feels calm, caring, and welcoming. You feel supported every step of the way, which makes an enormous difference. Dr. Chen and his team set the standard for what healthcare should feel like. I trust him completely and feel incredibly grateful to be under his care. If you are looking for a physician and practice that truly listens, advocates for you, and treats you with kindness and respect--this is it.

yes very knowlegeable and caring helped with my problems for a 77yr old man he left my insurance…read moreand could not afford but would if i could