Had a great experience with Best Universal Movers last week. Guys were incredibly friendly, polite and professional and the move took less than 3 hours - even with a few road blocks along the way. They brought in a 4th guy for no additional cost prior to the move day. Everyone was incredibly nice and accommodating and quickly responded to any questions I had before my move in day. Moving is such a pain and it was a relief to have a low-stress day, thanks to these guys. Highly recommend them to anyone in the area! read more

If I could give zero stars. Evan solicited me with the pitch that if I was flexible with giving them 3 days to choose from to move me I would get a discount. I had a closing on the sale of our home on May 1. I told him the could come any day the 3 days before that. May1 was a Friday. They chose not to come Tuesday. I called and called, because I expected them to at least advise me. Josh told me he hadn't found a mover yet. On Wednesday I went through the same scenario. Me calling them. Actually, I called the previous week to see what my moving day was. I now know this is a last minute scheduling thing. Horrible. Leaves you hanging. I talked to their supervisor and Ashley said I had agreed to be flexible. I said I was flexible with the dates, but I was not flexible with not knowing. Thursday came. I had 1 day to move before closing at 9 the next day. I called and called. Josh finally said he had scheduled someone. At 10:32 he gave me the name of Hands On Moving. I called them. Same runaround. He said between 10 and 2. I called for confirmation. Hands On Moving said he was still trying to get in contact "with his guys". My husband and I didn't know if we should schedule another mover or not, as maybe they will still show up. I checked my bank account and they had pulled the money from my account. Now if we schedule another mover we pay twice. Hanging. Hanging. Finally at 3:30 p.m. Ashley called to say there was a problem with Hands On Moving and they couldn't move us today, but told me they would refund my money and to have a nice day. We now have 8 hours to find a mover and move. Don't put yourself through this. read more

Well, there aren't enough words to describe iMove USA. My wife and I were very impressed how punctual, polite and professional these guys are. First of all, they were at my house 15 minutes prior to our scheduled time and texted me, to let me know, that they're outside and to take my time, if I wasn't ready yet. As everyone is aware, moving is never easy and one's never ready and is always late lol. But iMove and the crew made it so easy and took over of packing of TV, piano and little things like vases and plates. My wife was so worried about the piano, that it would get scratched and so on, but since these guys are professionals, the piano was delivered in one piece and not even one scratch!!! Thank you guys so much, for making our move so easy and quick! We appreciate it a lot and will recommend you to all of our friends and relatives. Keep it up and all the best! read more

This five star rating on yelp is bogus. I'd bet good money that these reviews are fake. Don't trust this company. They're incompetent. They're liars and they're going to waste your time. I used best universal movers two years ago and they were over six hours late. They said that they had another move scheduled before mine and the customers had lied about the amount of furniture they had so it took them much longer than originally planned to get the job done. They almost never answer phone calls and rarely communicate status updates. When they did eventually show up, they got the job done fairly quickly and without breaking anything. Two years later against my better judgment, I decided to use them again thinking what are the odds they pull the same crap twice on me. Well, this time they didn't even show up to the move. First warning sign should have been that they were unresponsive and slow when simply trying to book them. I try to get a quote through their website and no one ever gets back to me. I call over two dozen times, eventually I get Andrew who sounds like the most disorganized person on the planet. He takes my details down and says we're on for the move and everything is scheduled. I never get a confirmation email. I text him move details, he never responds. After many phone calls and a voicemail, he eventually returns my call and confirms he's coming Sunday at 11:00 AM. On the day of the move, 11:00 AM rolls around and no sign of them. No call or text. Around 11:45 I get a phone call from Andrew, and he says he can't find his driver but we're still on and he'll call me back in 15 minutes. That was the last I heard from him. read more

These guys were legitimately awesome. They were on time, wrapped everything up perfect and were super efficient. On top of that my moving arrangements were all over the place and they were flexible. Great value, great service; highly recommend for any move read more

Hands down the best movers I've ever dealt with. Honest and quick service with professional care and handling of my property. I would highly recommend them for all your moving needs. read more

I contacted iMOVE USA on Thursday for a job that needed to be done on Saturday. Their prices were lower than some other companies I research and I decided to give it a try . Boris ( the owner) and I first chatted via Yelp chat ( he was very responsive) We then spoke on the phone and discussed all the details. Boris and his crew showed up on time, with all necessary tools - they were professional, efficient, careful and I could tell they didn't waste a second. I was amazed by how organized they were with all the boxes and made it look so easy carrying all of my large pieces of furniture. Moving is always so stressful, but these guys made the process a lot smoother. I would recommend iMOVE to anyone who is looking to move. Truly the best moving company I have ever worked with! Thank you !!! read more

These guys are professionals! I've had really bad experiences in the past with other companies. And so the impeccable service that Best Universal Movers provided came as a real surprise. They were really careful with all the antique furniture and piano. And they were fast -- I mean, lightning speed fast! Thank you so much Andrew and team for moving me from New York to DC. You guys are awesome. Would definitely recommend you guys to all my friends. read more

Hired this co. to move our apartment from DC to NJ over a 2 day period as both apartments had 9-5 move in / out hours. Andrey and his team were delayed on the move out due to weather but they made up for it and worked hard to move us out in time. They were careful and got us moved in the next day with nothing broken or damaged. Andrey was responsive prior to the move with questions and getting our move in building the requested insurance certificate. Very professional, reasonably priced and nice guys. Can't ask for more. Highly recommended. Glad I went with my gut and took a chance with them. read more

Andrew and his team were recommended to me by our friends. They are professional and will do the job really well at a reasonable price. Andrew was super responsive with all my questions, and helped ease any of my concerns before the actual move. There are no hidden fees with these guys - the price you agree on is the price you pay, which is a huge plus. They were delayed because of the weather, but once they got to my place, they placed everything in the truck quickly and with care. They also got to my new apartment in time, and moved everything in quickly. Cannot believe Andrew and his team got everything done almost perfectly in the middle of a winter storm! I actually hired them again recently because of their excellent service, and recommend them highly! You can trust these guys to do their best. Thank you Andrew! read more

These guys were great. Really reasonable rates (I did my homework calling around), they did not break anything, and they were very prompt in arriving. They were also understanding despite the move taking longer than expected due to me forgetting a few large items they'd have to move (patio furniture, outdoor kid's playset, eliptical machine, rugs, etc). They forgot to re-install drawer pulls on my dresser but came back right away to do so at no charge to me after I realized it had not been done. They were also really responsible in confirming things and making sure I was comfortable with them and confident that it was all set up (I've heard nightmare stories of movers not showing up, but these guys made it so I never had to worry about that). Stellar company. read more

beware this company- I have filed complaint with department of transportation. They did not show up for the move- Very sketchy company- will not answer the phone. when confronted the man said oh you must mean the other andrew- They did not even call me to tell me they werent coming read more

There is NO way all of these reviews are real. THESE PEOPLE DIDN'T EVEN SHOW UP FOR MY MOVE AFTER I BOOKED THEM A MONTH IN ADVANCE, AND CALLED TO CONFIRM THE DAY BEFORE. Here's the story: I booked these guys for a simple move- 1BR apartment moving 2 miles away. I called the 800 number and had a gut feeling they were sketchy after speaking with the representative, but booked the date anyways, 4 weeks in advance. They didn't take a deposit, first red flag, or send me a confirmation via email, second red flag. I didn't hear from them at all to confirm, so the day before the move I called to confirm. The guy that answered said, "oh yes! We will make it work! See you tomorrow!" Uhhh, you'll "make it work"??? what does that even mean? I scheduled the movers for 10AM, and when 9:30 rolled around I just a had a feeling something was wrong- so I called again, the same guy answered the line, and he said "Yes it's raining so we're behind, but we will make this work for you! We will come around 3PM, but I will call you back and let you know what time for sure". What the heck?? By this time I didn't trust these guys and ended up calling a different moving company who was available last minute for only $100 more than Best Universal was charging me (this company was Available Movers for those wondering- they did a fabulous job). It's a good thing I called a different moving company, because Best Universal never did call me back, or answer their phones when I called again and again that day, or return my messages, AND THEN THEY DIDN'T EVEN SHOW UP AT ALL. DO NOT USE THIS COMPANY!! read more

These guys are the best!!!! I hired them to move from a 3rd floor apt to another 3rd floor apartment without elevators and they went above and beyond getting furniture up a spiral staircase!!! I thought it was totally undoable, but they got it up there! Amazing! They are super friendly and beyond reasonably priced. I would 100% recommend them for your move!!! read more

Shopped around for movers in the northern Virginia area via yelp and was very fortunate to find Best Universal Movers. They were more than reasonable with pricing and had no hidden fees or unpleasant surprises. They stuck to their quote and came on time. As for the move, Andrew and John came with a huge truck and they used shrink wrap for my furniture because it was raining and also used blankets to wrap up my more delicate furniture. Since my quote was per hour, the worrier in me was concerned that they would take their time and drag their feet, but Andrew and John were not only quick but you could tell they knew what they were doing. The highlight of the move was when my large sectional wouldn't fit the elevator to my new place and I almost started to panic, but then Andrew suggested using the stairs. Keep in mind that our place was on the 7th floor! So they somehow managed to take my couch up 7 flights of stairs without damaging anything. I couldn't believe how good these guys were. I am the type of person who would rather do the move by myself with the help of a few friends to keep moving costs low, but after this experience with Best Universal Movers, I will definitely be a repeat customer when it comes time to move again. read more

Andrew and his guys are really good at what they do!! I had them add a 5th man because I thought the job might be too big for 4 and the 5 men worked non stop for 10 hours minus an unpaid pizza break in which they purchased pizza for my family. They didn't say much in ten hours. They just worked steady moving my 4000 square foot home. They were very cautious with the walls and the furniture was all wrapped. No hidden fees. 0 damages. I would use them again without hesitation. read more

Andrew was easy to work with. On the day before the move, he sent a crew to pack my kitchen and fragile items. On the day of the move, the crew was able to get my entire apartment emptied in 3 hours, which was the time limit on the loading dock. We had a lot of fragile things and electronic equipment, and everything was packed and moved professionally to our new condo. They got all this done in one day despite having to deal with elevators, narrow halls, and building rules. We had problems with one of the bed assemblies , which Andrew immediately came back and fixed. Their prices were also substantially less than virtually all of the competition. I would hire BU Movers again without reservation. read more

Really can't say enough great things about BU Movers. I shopped around for quotes and this company offered the most competitive price for the most hrs, and at a flat rate (a friend's moving service couldn't beat these guys on price!). The two guys who worked the move were professional (in both dress and behavior) and were incredibly careful and efficient. Case in point, we left the storage unit ten minutes before to get a head start (the new house was an hr away), and the guys got to the house before we did (in fact, they had to drive around the block three times waiting for us)! Incredible. To be balanced, my initial interactions with BU Movers did give me pause. A voicemail and email were not returned, and emailed confirmations which were supposed to be sent by the office did not get to my inbox. Later, we learned it was a technical issue with their computer system. Andrew was apologetic and explained everything. Overall, fantastic service. Wouldn't hesitate to use these guys again and recommend them to my closest friends. Five stars well deserved! read more

Fantastic service! Prices were much better than competitors and the work they provided was top-notch. Could not recommend more for reasonable local moves, and I'm sure they handle even bigger ones with the same skill and pleasantness. Also, holy wow they can get that moving truck into any small space. read more

The worst moving experience I have ever had. The truck was dirty as a garbage truck. The movers seemed inexperience and the whole thing moved pretty slowly. It ended up taking 4 hours to get everything into my new place, with us left putting furniture back together for the next couple of hours when they left. read more

Hired them on the basis of affordable rate while taking a chance without a lot of reviews; These guys did an awesome job with smiles on their faces at all times. We moved from a 3 level condo in Fairfax to a town home in Herndon. I already had mentioned Andre on the phone that there are plenty of stairs to be dealt with so please don't add an fee later when you come in..and he didn't (although he did mention with slight discontent that the stairs were more than he thought). Not only did they wrap up/disassemble everything nicely but also took good care while carrying and loading/unloading. They did take a break for half hour to eat and did not charge me for that time. Andre and the other two guys were extremely nice, and more importantly strong enough to lift and carry. Truly professional, and I would recommend them to anyone! Thanks! read more

Andrew and his team were amazing. They came in with less than a 24 hour notice; were professional, timely and really take care of my belongings. I'm definitely calling them again;) read more

The best movers in the business. Very careful and always on time. They do office, commercial and residential. Perfect respectful crew and they always follow instructions. read more

Hands down the worst moving experience I have ever had. I never usually write reviews but needed to write this to ensure this doesn't happen to anyone else. Here is a breakdown of how this move went for us: - Called 2 weeks in advance and talked to Andrew on the phone, explained every item/stop involved with the move and he estimated it would take 2-3 hours max to move from Arlington, VA to DC. He asked me to submit the form online and I got a confirmation for the date/time/addresses. I called again before moving day to confirm everything was looking good for our moving date and Andrew was very polite and talked through the whole process, with the movers due to arrive at noon. - On moving day, we had everything ready to go and I called Andrew at 11am to confirm the movers were on their way. He said they were just finishing up another job and should be there on time at noon. - At 12.30, with no communication from the movers I called again to check where they were. Andrew apologized and said they got stuck at their first job and that it was the customers' fault, but that they should be there at within an hour. I was getting a bit nervous since we only had the freight elevator booked until 4pm at my new place. - I called again at 1.45 to check where they were. Again, he was sorry and it was the first customer's fault and they were working to finish that job and get over to us as soon as possible. At this point I started to call other movers to see if they had availability, but since it was the last Sat of the month everywhere was booked up. - I tried calling again at 2.45 but either got sent to a voice mailbox that was full or got my call cancelled. Andrew finally got back to me about 30 mins or more later (this was the first time he called me all day) and said that the movers would be finished up at their current job at 4 or 4.30 at the latest and they would come straight to our place. - At 5.45, and a few more cancelled calls, I decided to go get my own truck and do the move myself as I had been lied to about times all day long and couldn't trust the movers to show up. I picked up the truck, paid for it and then got back to my place at 6.15 to start the move. It was at this time Andrew finally called me and said the movers were on their way. I told him I had already paid for the truck and couldn't afford to cover both that and the movers, but Andrew apologized for them being nearly 7 hours late and said he would take the cost of the truck off my final amount. I agreed since at that time it was easier/quicker to get the movers' help instead of doing it all myself. - Two movers then arrived at 6.45 and got to work. They looked pretty tired and asked for water when they arrived. I dropped the truck back and got back to the place about 25 mins later, where the movers had only 1 item on the truck so far even though it was only a 50ft walk from the door to the truck! We had to help them the whole way through the move bringing items out to the truck to speed up the process, although I can't really blame them too much since apparently it was their 4th move of the day! - The movers seemed inexperience and the whole thing moved pretty slowly. It ended up taking 4 hours to get everything into my new place, with us left putting furniture back together for the next couple of hours when they left. They tried to charge for the full 4 hours until I reminded them to take the cost of the truck off as agreed. I regret even paying that amount since it was such a stressful experience and I had to do a lot of the moving myself. The worst thing about the whole situation is that they obviously overbooked their movers for the day and didn't even try to communicate with us to tell us they would be late or even cancelled. If they were honest when I called them first at 11am and said they weren't going to show up until 6.45, I would have just got a truck myself with a few buddies and moved, but they just kept lying all day long to us and in the end got money out of us. When I add it up, the move cost me more than expected and took about 8/9 hours longer than expected. Since they never bothered to call me to update me on time, I'm pretty sure they might not have even shown up had I not called him all day trying to get them to come. It goes without saying that I won't be recommending them to any friends/family for any future moves. read more

Andrew & Company are simply the best!! Even for a "tiny" move. They are friendly, responsible and do a great job. This time they got an extremely heavy, solid wood 6-drawer dresser down the narrowest stairs in DC without damage to dresser or townhouse. They are friendly, have a couple of huge trucks, and are attentive to safety and details of moving. They all work very hard and get the job done and Andrew especially takes pride in that. This move was a small one compared to the 3 others Andrew has done for us. Don't hesitate to call them for a move of ANY size. They can do it! read more

We used Best Universal Movers this past weekend and we were very impressed. They were responsive and courteous while scheduling our move. They did a very professional job on moving day. They wrapped all of our furniture with protective fabrics to ensure that nothing got damaged during the move. Everything made it to its new spot at the new place without a scratch. They also assembled our beds which was very helpful. I thought the price was very reasonable. They are very friendly people too which is always good. read more

Best Universal Movers made my move from Alexandria to Burke SO much easier! They arrived right on time, were very pleasant, helpful and FAST. I had over 100 boxes to move and they had them cleared out of the house in the first 30 minutes! All the furniture was wrapped in blankets and packed with care. The entire move - loading, transport, and unloading - only took 4 hours!!! Plus, you really cannot beat the price . I worked with Andrew and two other gentleman who were amazingly professional. If you are moving homes - or even just a few items - I HIGHLY recommend hiring Best Universal Movers. read more

Best universal movers did a great job unloading our truck after our move. They were prompt and worked hard to get everything in our apartment. Since we had extra time (they unpacked so quickly!), they offered to set up our bed which was a huge help. Would absolutely recommend them! read more

The first time I used this company they forgot about my move and had to scramble to find a team. That day. They were, of course, late, did not have proper equipment to wrap, and demonstrates a lack of attention to detail. Out dining room table was badly damaged. They gave me a good price and did get the job done- although we were left with a damaged item. Second time again late and again with excuses. The price they quoted me was not that great. Will definitely look for another, more professional and reliable go-to. read more