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    Impala Palace

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Impala Palace

    Routine automotive maintenance

    Auto electronics installation

    Impala Palace Photos

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    Appearance Solutions

    Appearance Solutions

    4.9
    (194 reviews)

    Friendly customer service with a smile. Very responsive and quality service…read more I would go back and would recommend this place to anyone

    Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

    Impala Palace - autorepair - Updated August 2026

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