During the abnormally cold weather my tenants heater started having issues. I reached out to NC…read moreComfort Systems and they were able to service it within the hour. The technician, Matt, was thorough and cordial. He explained the issue, fixed it and advised on how to prevent it from happening again. I will definitely use them again.

Ray's Septic Service, we called made appointment. They came out found the two lids & drain our…read moretank. Before he started the drain, the teck showed us that we're guilty of pouring a surplus amount of grease into the tank. **Also he said, I see you use some of those moist toilet wipes.** Yes, yes we do. The package says it's septic tank friendly. **TECK said, I'am sorry to inform you, they are not. The wipes fail to break down completely and will clog the septic tank FILTER.** With the new knowledge about the wipes. We have stopped using the product. Thank you Ray Septic.

To be honest I was not expecting anyone to show up but low and behold that big silver tanker truck…read morepulled up and he got down to business, he answered all my questions as I hovered around watching, full septic tank drained, and a very large amount of grease removed cost was way below what we thought it would have cost Rays is alright with me

I was pleased with the timely response, professionalism, and their quality work. I would, without…read morequestion, recommend them to friends and family members.

We had sewage backing up in both bathrooms. We called the plumber after trying to auger the drain…read morepipes. Justice said he could not recreate the problem, to call drain dawgs if it continued because they're better at drains. He told me he couldn't fix the tub drain top on the bathtub either. That the entire shower and bath unit would need to be pulled out and the entire pipe replaced. Then he charged me $50. As soon as he left the sewage backed up in the bathroom. We called a different plumber who hydrojetted the lines and said there was definitely a clog. That fixed it temporarily so then I contacted Roto Rooter to put a camera in, he located the issue in the front yard close to the city line. Metronet put their line through our drain pipe. So the pipe was broken and the mud kept filling the hole and backing up. This guy didn't offer to investigate or look in to it at all. The bathtub train top was also replaced, along with the toilet wax ring. I didn't have to pull anything out.

When I needed a microwave external vent installed after the hurricane, I chose this company because…read moreit was recommended on my Nextdoor app. None of the kitchen work could progress (tilework) until the microwave was installed, & the installer said an HVAC person had to do the vent. I was charged $500 (a lot more than the cost of the microwave!) for this and a maintenances clanging of my system. I had already agreed to the installation, so I paid. I think it was excessive. I also needed to create a cover for it.

Total crooks. Zero stars. This happened several years ago but every time I pass one of their…read moretrucks I think I should write a review so people know who they're dealing with. Our AC went out during a heat wave. Our usual hvac service was inundated with calls with the 100 degree days and it was going to be a couple days before they got to us but I made an appt anyway and then started calling other companies to see if anyone could come sooner. All comfort came right away and said the unit was shot and needed to be replaced and they could do it the next day, just needed a large deposit, which I gave him. When I called our usual service to cancel the appt they informed me that our unit was still under warranty! and the "problem" with the unit all comfort described didn't make any sense. I realized we were being scammed and canceled the install and when our regular service guys got to look at the unit they found that the all comfort tech had stolen parts from the unit, probably to make sure it didn't start up again bc the actual problem with it was a really easy fix. Husband was out of town at the time so this guy probably figured I was an easy mark. Stay away!

Years ago, I had a huge spout of water shooting out of the water main connection, a veritable…read morefountain! I did not have an established plumber but Mr. Maready came very promptly and fixed the issue quickly at a reasonable price. I am lucky that I haven't had a LOT of plumbing issues, but every time I have, I have called him for services and every time, he's prompt, professional and reasonably priced. Now, I have an outdoor faucet that is leaking badly and I will be calling Mr. Maready to fix it because I know he has a lot of experience, will be prompt about it and do it at a reasonable price. I wholeheartedly recommend him for any plumbing issues you might have.

The owner returned the following day and promptly fixed the identified issue. He was exceptionally…read morekind, demonstrating excellent customer service and a strong faith in God. This interaction also served as a valuable teaching moment for the gentleman who was present the previous day; the owners took the time to show him the minor but fixable blockage that caused the problem. I am confident in recommending Kennedy to anyone in the East North Carolina area, as they are very professional and responded quickly to our needs.

Dustin was great! The whole crew really is from answering my call to setting up an appointment and…read moregetting put on the maintenance program. It was all a breeze. Dustin showed up on time and was professional. One thing I liked was that he didn't just tell me what was wrong but he actually took the time to show me on his device how my system was preforming and the specs of what the manufacture recommends for specs. So it wasn't just a "trust what i'm saying" thing. He made sure everything that needed to be done was legit and required. Really glad I chose Kennedy's Heating and Air conditioning. 5 Stars all day. I also decided before he came to enroll in a main program with them and the I was very happy with how much it cost.

Excellent Customer Service and Highly Recommended On Time and Call Before They Come. Love Themread more

Not the best first impression: I knew I had a broken or disconnected pipe in my outside shower as…read moreit's been an issue for a few years now with our brutal winters. All the pipes are inside a wall and insulated. That said, James and Michael responded within 24 hours which is a rarity in this area and I really appreciated the promptness. The remedy was a surprise at $600 and the service charge of $96 was even more of a surprise. In short, I wanted to give it some thought. I'm also a strong believer in a second opinion although it's hard to compare "apples to apples." Although a good friend recommended Boot's I had not used them before and perhaps the trust issue was a factor although I had no reason to not trust their opinion of the remedy. Quite coincidentally, a plumber I've known for 25 years was in the neighborhood and stopped by that same day. He fixed the issue, albeit temporary in all likelihood and had the shower running in minutes by simply placing the pipe back in position. Used the shower that evening without incident. In closing, I can't say anything negative nor would I, because they really didn't do anything. I guess my biggest beef is the service charge and uncertainty of what spending $600 would do to eliminate or dramatically reduce the issue. Danny Shell Emerald Isle, NC 28594

Every other company I called was fully booked for at least a week. Roy was able to come out in…read moreunder 2 hours. He was unable to completely fix it due to the type of septic system I have, but he was able to get it working enough so that my family can use the water again until another company can come out. He was very friendly, helpful, and charged a fair price.

I scheduled to have this company come out and pump my septic tank. I was told they would be at my…read morehouse between 11-12. I called them at 1245 and the person who picked had no idea I was on the schedule but apologized and said he would be there at 3. I again called the number and he said that he would be at my house at 5:30, I explained to him that I have been waiting around all day and that I felt it was unprofessional and unacceptable. He than hung up on me! I called him back he said there is no point in talking because I didn't want him to come out and hung up again. Absolutely the worst customer service experience I've ever had, also completely unprofessional and unorganized. DO NOT CALL USE THIS COMPANY. There are plenty of other companies in the area.