I can not say enough about Powell Heating & Cooling Services out of Beaulaville. The owner walked…read moreme through a situation at 5am one morning, and was here within an hour of the first time I ever called them. Today his entire crew came to install the new system. Extremely Professional, Clean , Careful Polite. I will forever promote their services. Hands Down the Best Choice! 10 for me!

Waking up to an A/C not cooling correctly during the smoldering hot days of summer makes for a…read moretough morning. Especially when you know just how busy HVAC companies are during the dog days of summer. Luckily we called Powell HVAC and they were able to squeeze us in on a already busy schedule within 2 hours of the phone call! This is the second time we've used this company and both times I was quite impressed with their friendliness, knowledge, and being not pushy at all. They fixed the unit, gave the hubby some advice, and charged a very fair price. Next time we have an HVAC issue we know who to call again!!

During the abnormally cold weather my tenants heater started having issues. I reached out to NC…read moreComfort Systems and they were able to service it within the hour. The technician, Matt, was thorough and cordial. He explained the issue, fixed it and advised on how to prevent it from happening again. I will definitely use them again.

If you're looking for an HVAC company to scam you, this is the place! We called them due to a loss…read moreof function in our HVAC system. The person who answered the phone informed me that there would be an emergency service charge of $160 just to come out and take a look. I agreed, and they sent a technician within an hour. The technician who arrived was very polite, but once he got into the attic to inspect the unit, it was clear that he was one of the newer, less experienced members of the team. He seemed unfamiliar with different HVAC systems and his companies pricing. He called his manager multiple times to ask what to look for. At one point, the manager instructed him to perform a control panel bypass to diagnose the issue. The problem did turn out to be the control panel. The technician informed me they would need to order a new one and return the next day to install it. He said the bypass he performed would serve as a temporary solution until the part arrived. Afterward, he checked the air handler and said it was operating at about 90% efficiency, but that adding a pound of freon would bring it up to 100%. I asked how much that would cost, and--after another call to his manager--he told me it would be $110 per pound. I agreed, and he took roughly five minutes to fill it. Before leaving, he told me the total would be $590 for everything. Although I thought this was high for just a diagnosis, one pound of freon, and a control panel, I paid, received a receipt, and he left. The next day, the company called to schedule the installation and informed me that I could pay the remainder over the phone or when the technician arrived. I was surprised--I'd already paid $590 the day before. That's when they told me it would be an additional $320 for the labor and the control panel. I had questions about how all these costs were being added up, especially since I had never been given a breakdown or quote beforehand. The technician made it seem like $590 was the total cost. The woman who called said her manager would call me back to explain. About 10-15 minutes later, I received a call from the same manager the technician had been speaking with the day before. He told me the $160 was the base emergency fee, and they charged an additional $160 for the diagnostic service (which he called a "temporary fix"). The freon, he said, was $110 per pound, plus another $160 in labor. The additional $320 was broken down as $160 for the part and $160 for installation labor. I explained to him that the $160 diagnostic fee was never mentioned at any point aside from the initial conversation with the receptionist, and he insisted the technician should have told me beforehand--even though he himself had been on the phone with the technician during the diagnosis. I also pointed out that the freon was quoted at $110 per pound, with no mention of added labor fees--especially not at emergency pricing, which wasn't even necessary at that point. Lastly, there had been no mention of any additional charge for installing the control panel until the scheduling call the next day. Throughout the conversation, the manager repeatedly blamed the technician, saying it was his responsibility to explain the pricing and that it wasn't the manager's fault. He leaned heavily on his "25 years of HVAC experience" as justification for his stance. Although they did return and install the control panel, getting my HVAC system running again, the management and pricing practices of this company are extremely predatory. I would only recommend contacting them if you're okay with throwing money away.

Our HVAC system was not turning on at all and the house was scorching hot for two days it was awful…read moredue to the high temperatures outside, so I decided to call hoping they'd be able to stop by the same day and fix the issue. I emailed them online on their messaging system and it wasn't all but 2 minutes that I received a response! They were able to do an emergency visit and fix the problem! Chase the contractor sent out to assist me was great at letting me know thoroughly what was wrong and the reasons why I was having issues with my system. I appreciated how he completed the job in a timely manner and how he didn't try to upsell me on anything. I would definitely recommend this place to anyone looking to have a quick, affordable and proper service done.

Excellent service provided by Haines Heat 'N' Air…read more I want to specifically commend Ian for the great service he provided as he fixed several issues with our HVAC system. He was professional and knowledgeable, and he took the time to explain every recommendation in a way that made us feel comfortable with his work. We've had experiences with several heating and air companies in the area but never walked away feeling the level of trust we have with Ian! Haines Heat 'N' Air is the ONLY company we will use for our future HVAC needs! Thank you, Ian!

I went to yelp to find someone who could help fix my AC system. I immediately got a response from…read moreRichard. Mind you it is a Saturday, Saint Patty's day weekend, and 7:30 AM. He was at my home by 8:30 AM. We have a lot of dogs which he wasn't scared of. He checked the system outside and knew immediately what was wrong. Then he checked the system in the attic. He explained what was going on as well as the solution. He did not make it feel like he was rushing through anything. The inspection was free and we will definitely have him come back to replace the Unit.

Do not use Sanders Service Company for any issues with your AC. We closed on our house and at…read moreclosing it was promised that a part for the AC will be installed after closing. They came and installed the part. That same day the AC was not cooling the house. They had to come back the same day due to forgetting to close the refrigerant line. 26 days later we had a problem with a leak through our secondary. We called another company to look at the unit and found out that when Sanders installed the part they cracked the plastic drip pan under the air handler. 14 days after that they refused to warrant/ guarantee their work due to it being over a month and also said because we had someone else come out and take a look at it Sanders Service company was not held responsible. I cannot back a company that does not take responsibility for their incompetence. My husband who is a disabled veteran spoke with Andy Sanders and was very rude to my husband on the phone. If the seller did not hire them I would've went through an honest company.

They serviced my air conditioner , just maintenance, and they were reasonably priced and did an…read moreawesome job. I will definitely use them again and recommend them.

I've got to say, it's refreshing to know that there are still some great people and companies like…read moreCrescent Heating and Air. I made a service request on a Sunday, asking for an essential part to repair my elderly parents ac unit in a timely manner. I was met with a timely reply from a gentleman that met me half way to deliver the part I needed. Could not have asked for more. On behalf of my parents and myself, we are eternally grateful and would recommend this quality business whole heartedly to anyone looking for an honest HVAC company. Nice matters! Thank you, Crescent.

When other companies tried over sell me on labor, parts, and system replacement, Crescent Heating…read moreand Air performed only the service I needed for a reasonable price. They have earned my trust and my business as long as I live in the area.

I love Jacksonville Heating Contractors! It's a local, family owned & operated business you can…read morereally depend on. Their technicians are knowledgeable, prices are good, and the office staff is helpful and kind. Let's just say there's a reason why their slogan is "Call an Old Friend!".

On the afternoon of June 17, 2025, I discovered our second floor AC had stopped cooling. I called…read moreJHC for service. I was given a 2-hour service window (4-6 pm) that same afternoon. Their technician, Mr. Buckman, arrived at 4 pm. He rapidly identified the cause of the problem and got our system up and running. I'm very pleased with JHC's response to my service request and with Mr. Buckman's professionalism and good work.