Terrible, took some of the paint off passenger side and did not dry great have water spots on my…read morecar.

First of all don't take your car there if you have a 2021 Toyota Camry. I took mine in today and…read morecame out with a scratch across the entire hood and both front quarter panels. I discovered this after I got out for the first time after the wash, not 5 minutes later. I immediately took it back and informed an employee what happened. He expressed doubt that the car wash had done this. I asked him to take a look at the scratch as it was clearly not man made but he refused saying he was busy. This is a new car to me and I can get both the salesman and the dealer to attest that the scratch was not there at the time of purchase. Finally the other manager who was worse than the first calling me a crazy female called the police which I said please do. The officer clearly could see that this was no man made, not caused by someone keying my car because I was a crazy female. Bunch of misogynistic men who don't understand the meaning of customer service. Update: it is is now thought that this was caused by a stone or some kind of debris caught in a brush or roller from a previous car. All I wanted was for a manager to look at the scratch but they refused instead preferring to call me a crazy female and call me police on me who completely vindicated me. Worst customer service EVER!!! THESE MEN SHOULD BE ASHAMED

Whats going on with the dryer blower things? My car is much wetter all of a sudden. I think they…read moreeither sped up the track or the blowers are not working right. I end up with tons of water spots on my car (its not a black car) - started about two months ago. Also, why all of a sudden is there soap left on my car? I think its time to cancel my subscription for real and find a car wash that does a better job.

I went through the car wash this afternoon on 7-26-26, as it was pushing me through, I got just to…read morewhere it was going to blow the water off my Bronco Raptor, first my steering wheel started spinning to the right, it made a loud noise and then my vehicle started sliding to the right, so I put the brakes on & it started going straight again ! I'm all done with The Golden Nozzle ! Also, I first went to the back to vacuum out my vehicle when I saw a truck backing out a little sideways, and after what happened to my vehicle I went to talk to someone & the only one that was there was a man that couldn't speak good English, & it made it very hard. He said to me to bring my vehicle back around and I said to him, I'm not going through the car wash again, I'm all set. So, I'm canceling ! The young man that helped me, I am sure he didn't have me in the right place because when I started moving, it shoved me & made a noise ! SO, PEOPLE, BE ON THE LOOK OUT AT THE GOLDEN NOZZLE, BAD THINGS ARE HAPPENING THERE NOW !

Couldn't be more pleased. The service level John is delivering is unbelievable. I started out with…read morea simple web inquiry. Had an email reply super fast. Next thing I know we are texting like old friends, setting up an appointment, and scheduling the interior detail. His communication is great. The price was right. So convenient! And my wife was amazed with the results to her Highlander. He deserves 6 stars.

I just had my car detailed, as a gift from christmas time…read more I couldn't find anything he missed, and it was ready as advertised at pickup time. Only complaint, like the other reviewer (my wife :) is that its in the middle of nowhere. If you're willing to travel to Whitinsville, a strong recommendation. (The photos are from their website gallery -- not mine :)

I stopped in really quick to vacuum my work car. The cost was only a dollar which was great because…read morecompared to other locations that are like a 1.50 to 2.00. I was able to vacuum my whole car just on that one dollar. I went to other places and it's two dollars and literally have to put in another two dollars just to get the whole car done. The place was very well. There were plenty of vacuums open no complaints here! Easy in and out access!

Stopped in quick with my coworker to vacuum her car. The place itself is clean. It's an older…read morebuilding, but well kept. The vacuum stations were clear of any debris. The trash cans were emptied and accessible. There was a place that you can put your mats to vacuum them easier and the vacuum worked well.

Have brought 2 cars for Ceramic coating, one 20 year old Porsche for protective film and paint…read morecorrection (level 2). Easy, straight forward team to work with, along with fair (not highest or lowest) level of pricing. They always appear to be staffed well in a industry where finding help that "stays" is difficult. Indicative of treating their staff well. Highly recommend

My car's interior needed a deep cleaning. I hesitated taking it anywhere due to embarrassment. A…read morerelative gave me a gift card for Brightshine Auto Spa; and after 1.5 years, I finally called for an appointment. The car that was returned to me looked 'brand new'! Stains on the fabric seats were 'gone'! I don't know what they used, but even a week later, they still feel soft! The carpet, which was full of debris in the smallest crevices, was immaculate! The back, which housed everything including Labradors, was back to its original shape! The center console, gear shift, dashboard, and doors, all an utter mess, were absolutely pristine! Finally, I cannot say enough about Mitchell! He was friendly, helpful, and extremely professional. After praising this accomplishment, he mentioned it was a 'team effort' to restore the vehicles! I've already scheduled an exterior cleaning and am looking forward to it! This was an amazing experience, worth every penny!

I have two dogs and even though I have a back seat cover, they do a great job of getting dirt and…read moredog hair all over my interior. When I picked it up today from JR's detail, it looks brand new! Not only did he get the hair off the carpet and upholstery, but all the surfaces look pristine! I will be a repeat customer for sure.

Thoroughly impressed with the service, professionalism, expertise and ease of scheduling. A car we…read morehad purchased for our daughter to learn to drive had never been detailed and was over seven years old. The newness and shine was brought back into the cars life. Thank you Lois!!!

Sent bob multiply photos of truck before appointment scheduled…read more Once appointment was scheduled dropped truck off. I kept calling for a month and half checking if was ready and he kept saying haven't gotten to it yet. Then just called and he said he wasn't interested is doing the job. Very poor communication and reliability very disappointing

Bob was so nice to deal with. My SUV had spill stains on…read moreseats and WOW, couldn't believe how fantastic my car interior looked, like new. I would highly recommend Metal mirrors Detailing ! Will definitely go back, thank you for my beautiful car. Denise

I stopped by to see the facility and to get a price to under coat my truck. To my surprise I was…read moretalking to the owner Shawn. Very nice . He gave me options, no pressure sales. I had my wife's car done 2 weeks ago. Shawn provided a loaner car which was great. It came out very good. Great experience. Will have other things done in the near future.Brian Houle

Emailed this place for a quote, I was emailed back from Shawn. He asked what i wanted, which is a…read morevery specific film in a specific percentage. I asked if his shop had it and could do the Xpel prime XR plus. Shawn said his shop had the film and gave me a quote. The quote given, I agreed with and we set a date to bring my vehicle in. The appointment set was approximately week and a few days later. I made arrangements to bring my car in the day we agreed on. The evening before, I reached out to reconfirm the appointment. Sean quickly responded that appointment is still on. I also double checked and made sure that the specific film will be used. I get a response back from Sean saying that it is another brand and a different quality tier film lower than of what I originally requested. I respond to Shawn that those were not the films I originally requested or not what I wanted to be put on my car. Sean responded and said he did not have the films that I requested a week ago. Also said that he could have the films I requested specifically few days later and need to reschedule the appointment. Sean also asked what percentage I wanted on the car, I sent you an original request and on that request it had exactly what brand and percentage I wanted on my car. I felt that Shawn was not listening to what I was requesting for my car. I respectfully declined to reschedule the appointment for wasting my time. Im sure the team's install work is good but wasting my time is not. This is too bad because I also planned to use these guys to PPF my car and other services. Im glad that I emailed and reached out the night before my appointment to reconfirm everything. If i did not do this, I would of dropped my car off and had the wrong films applied, then I would be more upset. Please pay attention to customers request. I added screen shots proving my original request asking for legal limit tints. Im glad i steered clear of this shady behavior/business.

My car looks like new after a long time of neglect on my part. Luana was incredibly helpful, took…read moreher time, and truly made my car look spotless. The price was great for the convenience of being able to have the shop come to you and the quality of the clean overall. Will definitely be using their services again.

Bruno was at our home all day! Did 3 vehicles impeccably and was polite and professional…read more Highly recommend and will definitely use them again

DO NOT BUY A CAR FROM HERE ...Pick up your phone people!!!!!!!! Have been trying for since the 16th…read moreand your phones are not picking up cells, business # and emailing your website . I even drove there ! All locked up ! My warranty is running out and I have a " check engine " light issue now since then and codes read catalytic converter issue . PO420 Catalyst System Below Threshold ( Bank 1) This is unexpectable! You have our number to reach back .

DO NOT BUY A VEHICLE FROM THESE PEOPLE THEY ARE LIARS AND THIEFS. They wouldn't allow my friend to…read morelook under the vehicle and after she found out the catalytic converter was rotted. She tried many many times to call and even went down there. They are purposely avoiding her.