The staff is always extremely friendly and engaging! I never feel rushed if I'm indecisive about…read moreflavors. They are more than willing to answer questions or give feedback on a product.

Service selection and value! The gentleman are always fun and friendly, usually well informed on…read morethe products and always quick to answer questions

My go to in the MN. Stuff and puff a King Palm. Friendly guys, thank you. Please keep them in stock.read more

Very bad selection of products, if u want a new pipe that looks just like everyone's else's this is…read morethe place, had no customers and can see why, overpriced for the quality of products they sold, staff was not helpful, and I think they are trying to hard to empress someone that does not know what the are looking for?

So I came by yesterday, sat. June 8, 2025. I have been coming into this business for 8 years, and…read morethis us the 4th owner on that amount of time. They are located in such a changing environment that they seem to be inendated by many people begging for money, cigarettes . Etc.. so that is the first hurdle just to walk into the door. Is don't want to or need to go into specifics. This stores' days are numbered, I suggest they concentrate on being inclusive to customers and having a goal of selling products to people of age. When you say that you need to card someone that appears closer to 60 than 20... The need to 'card' them is to try to deny them their potential purchase. The girl I used to know there.( Weighed much less ), very laid back and helpful.. I suggest you look for other stores for your needs , the tobacco shop in Roseville, MN by Harmar Mall and Super Target is 30% lower than this raggity old shop. I hope this helps someone out to avoid what I experienced. Go to Roseville again up Snelling and cnty. Rd. B. Have a blessed day.

DON'T GO HERE. This place is awful. The two employees there are incredibly rude. I came in from…read moreChicago and wanted to purchase a number of items for some old friends I am visiting (I grew up, and lived in this area for 26 years). One of employees was incredibly confrontational with the gentleman before me in line, who was doing absolutely nothing wrong. It seemed as if the employee was trying to start a fight with the poor guy, who was just trying to make a small purchase. When I got to the counter myself I asked the other employee a very simple question about one of the products and he gave me a look like I was an absolute moron. I then asked the question in a different way and he did the same thing; just treated me with utter disrespect. What a terrible experience. Needless to say, I left without making any of the purchases I intended to, will never go back, and will tell all my friends in the area never to go there either.

I had the best customer service at USA Smoke Shop! I had a bad coil for my vape and they really…read morehelped me out and got it going! Super nice and helpful and knowledgeable! Also I have a bad knee and I was able to wait for my ride in the store out of the cold.

Nice selection of tobacco and smoking products and kratom. I am a regular here, used to be the…read morebest! But now there's a lady that gives all the customers sideways looks when they walk in.. making me feel unwelcome. And she's not even an employee, she's someone's friend who works here. She's here every day though so now I try to avoid coming in during the day so I don't have to see her. Visit after 3pm-Nick is very

I wouldn't buy anything from the store. They sell vapes they…read morebarely function. even though they promoted shirt vapes, which do not work and only produce electricity the minute you step out the door they refuse to refund or you buy anything else.

This is a great place 5/5. I have been coming for about 2 years…read more They have a huge selection and it's a much bigger store than it appears - they have everything you could think of here including a great selection of incense, hookah, vape stuff of all kinds, glass, and everything else your good head shop has. It's very clean and well organized, and in a safe area. The prices are better than any other shop in the area, based on what I've seen. My dealings with them have always been fair, honest, and they carry good quality products. Unlike your usual head shop, I don't feel like I'm overpaying here even when compared to online prices. The staff is friendly and helpful. There's usually a couple folks working so you never wait long. I've dealt with several different staff members (and the owner/manager I think?) over the years and they always know their stuff and can give quality recommendations. I think this place deserves a much better rating than it currently has, it's the best this side of the river.

First of all, it's called discount smoke shop. Well I came in with my friends to get a soda that…read morewas marked for "$.99", total was $1.07. Lady was being rude rushing me ,and my friends out the store. She kept yelling " who's next" and we weren't even in the store for 2 minutes.

I recently moved here and have been looking for a "home" Vape shop. This is my shop. I love this…read moreshop and I absolutely love the employees. They have competitive prices, a rewards point system, play good music, and the store is very clean. They also sell water pipes, hookahs, and other tobacco items. I love their house juice, too. Just overall I love this store.

Very nice customer service team, always helpful. Great location, great selection and their prices…read moreare good comparing them to other smoke shops. Can't wait for their reopening!

Nice store, good selection, I stop in a few times a week after work. But if you are a female be…read morewarned-- the main guy working there (short, slightly heavy set black man) is nasty. The type that looks you up and down inappropriately and won't stop staring at your body. He was doing this every time I came in, and one day started hitting on me and suggesting we get together. I was disgusted and avoid him now. I always go over to the second cash register on the side, even if I have to wait a little while for someone else to help me. The other guys there are nice, appropriate and helpful. I think the bad one might be a manager because as soon as he notices them talking to me he starts barking out orders for them to go do something else in a rude way. I would have given 5 stars, but that one employee is a nasty, rude jerk.

This humidor carries pretty much every well-known, low to high end, cigar brand that you could…read morethink of. However, the products are damaged by the lack of humidity control inside of the humidor. They were selling wet, sometimes even moldy, cigars that were too far gone to be smokeable. I could hardly walk around the humidor without slipping or getting my shoes wet. There were literal puddles of water inside of the room that contains some of their most expensive product...It's a shame that they let all of their cigars sit in such horrible conditions.

Stopped in for a grinder for my wife for...ahem...dry herbs…read more The employee who greeted me at the door - a young woman, probably a college student, with a pierced septum - followed me in a slightly sinister way, making it quite clear that she was suspicious of my presence in the store. I feel kind of bad for her actually, this job must be a real drag and it seems she was pressed into doing this by the even more sketchy manager/owner - a lanky gentleman with sunken cheeks and empty eyes. She should really get the hell out of there - I mean, I can't imagine the pay is that great and having "Smokedale" on your resume will probably only lead to further jobs in sh!!tty tobacco shops or maybe the odd adult film store. Maybe she enjoys the employee discount or the health care plan? As I made my way to the grinders I asked her a few questions as I looked at them. She replied that she didn't know anything about them. I asked if anyone in the store knew anything about these devices and she very sharply responded "no." I then asked to look at a larger grinder on the top shelf to which she immediately responded "that one is fifty dollars" and I had to ask again if I could see it. I could tell from her tone that she doubted I could afford such a princely sum, so that felt good. She let me see it and I fumbled with it as I tried to open it until she took it back and explained how it worked. So, she does know something about these devices, after all. That's odd. I selected one of the grinders and as I was about to purchase it I asked the lanky gentlemen whether the store had an exchange policy for products that don't work. His eyes showed a hint of outrage and then he looked away and said firmly "no." I turned around and walked out without buying the grinder. A very strange way to run a business, but I guess they make most of their money selling cancer to kids. Those enjoying healthier natural delights should opt for the Electric Fetus or Know Name Records for knowledgeable and more sympathetic service. This place is just depressing.