My truck broke down with a trailer while driving through Modesto. I found them nearby. They were beyond helpful. The owner drove me to a rental car, and even set up the rental for me. He locked my trailer up in his shop overnight and sent pictures. They fixed my truck the next day, and I was able to get it home. read more

I took my car there to get a diagnostic done. The mechanic said that he probably wouldn't get to it until monday and that it would sit in the shop until then. He said he would be taking it out for a test drive tho. I told him that it was fine. I dropped my car off at 12:30 pm on friday on my way to work. Fast forward to 11 pm when I'm leaving work.... What do I find in the parking lot? MY CAR! The OWNER decided to "TEST DRIVE" it to the building next to my job and play poker. The car was ice cold with frost on it.Windows fogged over. How is that test driving?? Am I crazy? Is this a legit business technique? You take customers cars out after hours to go play poker? Anyways, the police department said I can't file a complaint with them, as I technically gave him permission to use the car. I have to file civil complaint at the courthouse. read more

Great customer service. They don't waste time at all and are very honest. Recommend this shop to anyone !

I would not recommend this place to anyone I know. I had an issue with my car and this was one of the few places I could find, that took my warranty on short notice. I showed them tons of pictures and videos of what was happening and even provided them with a code for the issue. They drove the car a few blocks and determined nothing was wrong and did no other tests...so much for a $200 diagnostic. Basically paid them to do absolutely nothing with my car...(would give zero starts if it was an option) read more

Usually get my car fixed at the dealership but didn't have time to go and these guys were very flexible. Got an oil change for $150 and they told me my brakes and rotors needed to be changed as they were about to give out. Quoted me around $1000 for both front and rear. For something so costly, I'd rather get a second opinion from the dealership as they are the ones who usually work on my car. Find a day off to take it and tell them the issue, come to find that my brakes are like new and everything is perfect, I just needed brake fluid. I was being quoted for $1000 for a service I didn't need. Scammers and will not be coming back here again. Wanted to post this in case other people are looking for a trustworthy company to say that they do not treat new customers well. read more

Great customer service, good price and fast turn around! My car kept over heating, I took my car to import automotive and they let me know exactly what was wrong, made sure I understood and they even showed me where my leak was for my peace of mind Do not hesitate guys, I will be returning for a full tuneup read more

Definitely recommend. As a woman that doesn't know a lot about car stuff, they definitely let me know exactly what needed to be done with my car without trying to push for any other "additional stuff". Great service! Will def come back. read more

Ward is honest and knowledgeable with most makes of automobiles. Best to call first as he's a one man shop. read more

Scott Powell from S&S Inland Star recently purchased this business and merged the two companies. S&S has always been fair and honest on the repairs of our Mercedes and BMW. He and Sam have always done a great job on our cars and tell the truth about what really needs to be done. They never up-sell or take advantage like the dealers do read more

Wonderful, quick and honest! I was having issues with my Lexus phone charger connection so I called up this shop and Ward told me to bring it in and he will take a look. I brought the car in and he quickly diagnosed what the issue was and had it fixed! Very efficient and also did not try and rip me off in any way. I highly recommend if you have any import car that needs any work to bring it here first. read more

I would definitely recommend this place, went for an oil change and a new radiator they were so kind and quality of service was par none. They did everything in a timely matter I will become back for other services. The price was fair and they valued my business. Thanks for the service you got a repeat customer. read more

Ward is honest, efficient, & a great mechanic! I recommend him to all my friends! His prices are competitive but most of all you can trust him! read more

Great shop! Very professional and knowledgeable! Highly recommended! They can handle any job especially imports customer for life!

This shop is Amazing, Great guys, and the best service I have ever had, I definitely recommend this shop to everyone so again thank you again guys happy new year read more

Took my 2014 BMW in to replace the motor mounts. Was surprised how quickly he finished the job. My car drives great no shaking and gave me a good price. Will be bringing in my other vehicles. read more

Ward and his staff are miracle workers! I've been to so many mechanics that have not only tried to rip me off but also charge me for not being able to get the check engine light to finally go off!! He's extremely honest and thorough and it was very much appreciated read more

Ward and his coworker quickly diagnose and fix my problem, and got me back on the road to continue with my road trip! They saved my vacation. Also seems to be a really clean and well-run shop, everybody seemed really trustworthy. read more

Do not come here! Ward does not know what he's talking about. Overcharged me and problem was not fixed! A day later my car was giving me the check engine light again read more

Be careful if you bring your Honda here and ask for one of the maintenance checks because the price they give you apparently doesn't include everything like other shops do. Tim gave me a really good deal on a B14 service ($450), which is well below the going rate because he told me he wanted a return customer. I was charged for a "B" service of $340.83 for labor, then these costs were added which are normally part of the B14 service: 4 spark plugs at 19.99 each (79.96); new air and cabin filters at 29.99 each, even though he (Damian) told me there was no charge for those (I had just had them replaced at Mistlin Honda 6 months ago but the mechanic here said they were dirty); a drive belt for 52.99 (even though I told him it was replaced last summer at Mistlin Honda, but according to the mechanic it looked dry); plus the cost of the oil and drain plug for 44.19. My $450 quote ended up being $597.95 before tax. Maybe I should not have assumed that $450 for a B14 service would actually be $450... Nevertheless, I won't be returning. read more

Horrible service. Went in for a minor fix and there are dents and marks on my paint that was not there beforehand. When I addressed this with the owner he immediately got defensive and so rude! I've never seen a business owner act this way. Might want to consider a different field read more

Called up and got an estimate for brake and rotor change. Very friendly conversation. Felt like I would be in good hands. And can you believe it. I was. Dropped off car. Looked like a typical shop. Service was amazing. My car can stop now and without the squeal. Oil n filter change. Two thumbs up to this guy. Detailed receipt on what everything costs. Showed me how bad my breaks were...... pretty bad. Paid him. And if your upset about the credit card bit. Oh well that's the cost of good business. So try em out. read more

Seems trustworthy! I went there to get my Volkswagen GTI repaired because I thought the dealer gave me the wrong info, they did try a fix but it didn't work out so they ended up only charging a base diagnostic fee which is understandable. If I ever need anything else I'll definitely consider coming back here! They didn't try to oversell over lie about anything either and that's always a plus. read more

5 Stars all the way... Had my Lexus 350 towed there for a water pump, Had it done in no time at a great price, thank you very much. Will be back for sure. read more

Ward was knowledgeable and willing to work on our vintage Mercedes. Not many repair shops are willing to touch an older car. He was reasonably priced and expedient! Only down side is the 3% surcharge for usage of a credit card. I didn't have a debit card or check with me. But I'm aware of the policy for our next visit! read more

Brought my Toyota here for new brakes and a oil change, ended up having the transmission fluid and filter changed also. I was taking my car to the dealer but got sick of the long wait for a simple oil change. Wards shop was recommended by a friend and I couldn't be more pleased with the service. Awesome work, reasonable price, pleasant people. I highly recommend Import Automotive Repair. read more

Top notch, excellent service!! Great prices!! They are very reliable and honest!!! Will always get all of my services done here!

I have gone to Ward at Import Automotive for the last decade. He has serviced an old Range Rover and several newer model Volvos (sedan & SUV) for us. Ward has always been honest and straightforward - never recommending an unneeded repair and sometimes recommending holding off on repairs when not critical. I trust Ward to assess the problems and provide solid advice and repairs. I would recommend him to anyone. Feel free to call me (209-380-4425) if you want more feedback on his service. read more

I have now taken three different cars here, and they have been excellent every time. Prompt, courteous and way less expensive than pretty much any other import repair place I've been to or even checked out. Ward is a down-to-earth guy who always works hard to make sure he exceeds your expectations. Well worth your time to check these guys out. read more

Ward Rose, owner of Import Automotive Repair is fantastic! He is always honest and tries to avoid unnecessary expenses. He goes to great lengths to accurately diagnose the issue which is especially valuable when it is something like an intermittent electrical problem which can really run up a bill and still leave you with a vehicle that is not running properly! I absolutely trust Ward with all of our vehicles, both company and personal. We have domestic & import engines, he has taken care of them all with equal skill. We also have appreciated his help when considering a purchase; it's nice to have his insight on a particular vehicle and hear his recommendations before buying. I can enthusiastically recommend Import Automotive to anyone looking for a great mechanic. read more

A very good mechanics and trust worthy. They always calls and let's me know the problems of the cars and the prices before working on it. I have been going to him for more than 5 Yrs. I own 93 Camry and and 95 Celica and they are the only ones that works on both of my vehicles and my both of my vehicles run like a new car. I highly recommend every one to go to Import Automotive read more

I was referred to Import Automotive by another technician who I've come to trust, and I'm so glad to have found Ward and his team. It's refreshing to know that there is still an honest mechanic in Modesto. Ward has helped me keep my classic Nissan ZX running great, and I wouldn't trust my wife's newer Hyundai SUV to anyone else. Thanks for all the great work Ward! read more

Owner is extremely unprofessional and rude. Called for an appointment and was told to come in the next morning however upon arrival was told something completely different then what was said over the phone. If you value your time go somewhere else! read more

Ok so my service truck had a service esc error message and just had work done on my transmission at another shop and they did excellent on the rebuild by the way, but Ward the owner/mechanic and his assistant are the best at their work . From start to finish the honesty of the diagnosis of whats wrong and how he was going to fix my truck . perfect plus he also fixed other issues without me telling him the issue first . I already knew what it needed. My service truckdrives and runs better than ever before . The next time i get asked if i know a good repair shop im saying IMPORT AUTOMOTIVE ON 9TH ST ASK FOR WARD and tell him Aaron sent you. read more

I've been waiting to write this review to see how the work I got done on my car has held up. I own a 2005 545i BMW, and I can honestly say I wouldn't go anywhere else unless I had to. This place gives amazing service, delivers with highly quality work, and is honest. My previous mechanic was a nightmare and just did not know what he was doing. When I took my car to Import Automotive my problems were solved with just one visit. I highly recommend this place. I can FINALLY say I found a AMAZING mechanic shop that isn't trying to rip a person off read more

Would trust him with any of my cars, he is honest and very reasonable prices. My daughter takes her car here and she comes all the way from Woodland, CA! read more

I've been to Import Automotive a few different times over the years and every experience has been good. Ward has always been HONEST. He explains what's wrong to you almost as friend would and not like other places that just ramble off stuff and expect that you know what they're talking about. He also tries to get you the best price he possibly can and does quality work. I absolutely recommend this shop. And in case you were wondering, he doesn't just work on imports. read more