I was hoping it would be a good experience. The buying experience for the most part was. They washed and cleaned it as requested before delivery. Fortunately they were able to discount the purchase price due to a number of imperfections, true kbb, and because I knew while they weren't telling me I was eventually going to be putting money into it. Unfortunately time has proven that the many reviews listed are fairly accurate. It's fine for a bit and soon fails. I had to get new brakes within a week of purchasing the car. I get that. It's a used car, I get that the dealer can't know when all of their cars need brakes. The bigger kicker came a couple months later. It has a slow coolant leak. It's been inspected to be a water pump fairly. 4K job. No support from the dealership. I appreciate that they are willing to talk about the issue. However, not willing to acknowledge that they could have done more. read more

Import Motors - Bought this 2018 Ford Flex from here. - Used Car Dealers Near Me - Saint Louis, Missouri

Be careful buying from this company. My daughter bought a vehicle and within a month has put over $1,000 in repairs. Even though, cars are bought as is there, they didn't even try to help the situation. I was told from dealership that fixed the car that whoever fixed it basically used silicone to hold in the thermostat housing. So do a very thorough job of testing vehicles and go to someone you trust. read more

they told me a car was in perfect condition and i drove 4 hours to go look at it and the car barely started and it smelled like car piss i will never go here again read more

Their vehicles look nice on the outside but are not what they seem. 30 days into ownership of the vehicle we've had to replace wheels bearings and bearing hubs. Repair bumper, get alignment and replace tire. Buyer be ware read more

I bought a used car here today and I couldn't be happier. I live around hour + away and the salesman sent me videos and walk around of the vehicle before I came in and looked at it so I didn't have to "waste a trip" The test drive was easy and no pressure from the sales team. I wouldn't hesitate to purchase here again. read more

Bought a car from them about six months ago. In my first conversation it was agreed if I was approved for their asking amount they'd give me a small warranty deal. When I came back after going to the bank and getting approved the warranty was no longer apart of the deal. Ironic. I left the lot not even six hours later check engine light comes on. I call and go back up the following day only to be lied straight to my face that they replaced parts that clearly weren't fixed and just gave me the run around. Cleared the codes and sent me on my way. I fixed some minor things. Then it became problem after problem, with the parts they claimed to have just put on and replaced. Six months later car is completely shot. Absolutely ridiculous to drop as much money as I did on a car for it to not even last six months. Don't go here unless you want to be scammed. I wouldn't even give this place one star but it makes you. read more

This dealer is not reputable. Do not put a deposit down to hold the vehicle. Do not use their recommended financing company. Dealer refused to provide sales transaction documents (sales contract, financing terms, title, etc.) for review prior to completing the sale. Dealer breached the deal, refused to return the deposit, then sold the vehicle. Buyer Beware! read more

This post is really long, but I want anyone considering buying a car from these scam artists to PLEASE go anywhere else. On November 3rd, I purchased a car after my trusty Alero of 10 years was totaled in a fender bender. I don't have savings. I don't have much of a safety net, and this was a huge purchase for me. I decided to find a car I could purchase outright to avoid having a car payment every month that I couldn't handle. I found what appeared to be a perfectly nice 2005 Scion Tc that I was able to test drive with no issue. I purchased the car that Saturday and felt a wave of relief that I would have reliable transportation to my rehearsals In Creve Coeur, which is a 25-minute drive from my house in the city. In the week that followed, the car broke down on me 3 separate times, once leaving me stranded on an exit ramp in Troy, IL and once stuck in the middle of a busy intersection on Kingshighway. The final time on Kingshighway, after managing to drive the car the remaining 3 blocks to a Midas, I was told that the engine was irreparably damaged. At this point, I had driven the car less than 25 miles. Every attempt at communication with Imports Ltd was laughably unprofessional. It took 3-4 calls daily for weeks demanding either a refund of my money, or that they cover the cost of rebuilding the engine of the car they sold me band-aided just enough to get it out the door. For two weeks, not one single call was returned. I would occasionally get a manager on the phone when I would call only to be told that they were "talking to management" or some equally vague nonsense answer. A full two weeks after the initial purchase, nearly $800 in the hole from towing fees, Dobbs, and $30 Lyft rides to rehearsal every night, I have FINALLY gotten my money back from this shoddy excuse for a dealership. Overall, I am lucky; I had the time and the resources to hound this business. I had the time to lodge a formal complaint with the attorney general's office. I have a background in writing and research and was able to protect myself by reading up on Missouri emissions law and carefully documenting every time the car failed. What makes me angrier than anything else is that most people who buy a car from a trashy dealership like Imports Ltd are NOT able to protect themselves. They don't have the luxury of working in an office where they can devote their lunch break to finding a way to recover their money. They're often trying to get a car as quickly and cheaply as possible because they are working multiple jobs, have families, and having a vehicle can be the difference between having an income or not. "Dealerships" like Imports Ltd prey on the disenfranchised and those in our city who already have their backs against the wall. I don't know what one voice without many connections can do, but I wanted to shed some light on the organization that has made my last two weeks a nightmare. read more

The location is nice.. The greating was finally nice. After many times looking at cars debating on price and availability of funds. The lies didn't help. That once someone finally acknowledge my presence. After observing another guy arrived by car getting immediate attention.. me on foot. Yesterday it was either guy that Asked if I needed help but a third person after the second walked away to get the dealer. I was eye balling mainly three cars. 2 appeared and at the time to choice.. the third was already sold. The other two right next to each other. So yes I knew what I wanted. The 2003 Toyota Corolla I was nervous about the milage on the car.. over 190,000 miles but several people told me at this point theses cars are reliable and could many more miles. The price from $7,995 down to $3,995. I was going to use my credit card for the car and money for taxes and registration. Here started the lie. Between the dealer and financial man. They told me that they usually can only charge no more than $2,000 for the cars.. I called my credit card about that.. they tell me I'm good. The Security might question it. But that if I have the available credit there be no problem. Then the dealer wanted me to go to other places to get cash out to get the other amount. Basically hurt my crefit or simply put.. I have the amount Available on my card. No need. Finally the financial man comes out to tell me the insurance due to the zip code. You can't use more than $2000 on your credit card. I told them I am not wasting my time going around because of there trust issues over other people that they lost a sale. They lost a customer read more

Bought a car from import motors and it blew up less than 120 miles later. Avoid this dealer at all cost.

Don't buy a car from them. I bought a 2004 volkswagon passat. They were real sneaky and kept giving each codes. I was a first time buyer so I really didn't have any experience. They totally took advantage of that. The car was bought as it but the only problem was that it had a couple scratches on it. The guy who sold me the car(Ken) was really unprofessional. When me and Ken went to the bank to get my deposit he stopped at the gas station and flirted with a girl right in front of me. When they had me sign all the papers they didn't explain it in detail like they are suppose to do. After all that, the next day when I was driving the vehicle the check engine light came on. I took it to a mechanic and they gave me a list of things that was wrong with it. Since I bough the car as is I couldn't do anything about it but I'm pretty sure it's illegal to temporarily turn off the check engine light to sell the car. I just want people to know this place is running scams and I don't want anyone else to go through this. read more

I just purchased a 2003 landrover from them when i test drove the car and when i actually picked up the car it was running. The next morning i started car and it made a loud ticking which went away after a few minutes--it does this every time when started cold.---THEY KNEW ABOUT THIS!! The sales manager said they would have it diagnosed but i was responsible for any repairs ---even though they knew about this issue Landrover of st. louis said it would cost 10,000 to fix car because it will need a new engine soon They have lied to me about sever things regarding my purchase, Sales Mgr Rich Martinez yelled at me on phone when I called him out, then hung up on me when i said I had spoken to an attorney. Today I filed a complaint with Missouri Attorney General office consumer fraud division STAY AWAY FROM THESE SNAKE OIL SALESMAN!!!!!!!!! read more

Terrible dealership. Wouldn't let me test drive until I got approved to buy it. Before they test drive it they went and got gas and filled the tire w air. Something was definitely wrong w the tire. Drove the car home and wow the car was shaking on the highway. My car was misfiring on the highway... (they wouldn't let me test drive on the highway). Went to bmw autohaus and told me had oil leak, misfires, and the tire had a hole on sidewall. I got all new 6 injectors on my car. The car was a terrible buy... never again will I ever buy from this place or a used car. I should've just went to a real dealership. Oh well I learned. Everyone else learn from my mistakes please.. read more

Ahmad helped me find an amazing deal. I would definitely go back and I would recommend this dealership to anyone

They only have been in Business for a year the negative reviews are for Import LTD under different ownership. Whom were in the same address for over 20+ years. Please note that those bad reviews are for Import LTD not Import Motors read more

As with others with reviews here they wouldn't let me test drive a car because I was cash buyer. Went through all the hoops that were numerous and agreed on price, filled out papers went to the trouble to get the cash and finally to get to test drive they said they sold it. Cashier check in hand , paperwork, agreement, handshake and they what ? Sold it from under me. What's the deal with cash anyways? Dishonest end to a lot of hassle was my opinion. Glad I didn't buy from them in the end but moving goal post and betrayal. Yeah one star and like the commercial. They earned it read more

this is the worst place you can buy a car from. a bunch of crooks i advise you to stay away from these guys read more

WATCH OUT!!! STAY AWAY!!! These guys are borderline criminal. Read some of the google and Dealer Rater reviews as well and I think you will get the idea. I bought a 2005 Audi S4 from them a year ago, and the greasy sales guy Jim said it was a 'red rocket!' Not so at all - I had to replace the engine as the #5 cylinder wall was scored and it drank oil like crazy. That's a 17-23K cost! Luckily, I have mechanical aptitude and was able to replace the engine myself. These guys buy junkers at auction and then pass them off as good running cars. This was the worst, most dishonest transaction I have ever been a part of. I just didn't think people could be so blatantly dishonest. It still makes me livid to think about it. Just for the record, I was diplomatic at first and explained to them the problem with the car, but they just shrugged it off. The engine must have gone bad right after I drove the car off the lot!!! THE WORST OF THE WORST! read more

Just bought a car from Ben. It was a long process but worth it.

First, let me start by saying that our salesperson Greg was great! He had great customer service skills and was not pushy. The finance guy we signed the papers with was another story altogether. He had a very arrogant and condescending attitude. If he were the one selling the car I can honestly say I would not have purchased there. We purchased a 2007 Dodge Caliber for our 15 year old daughter. Like some of the others, we were cash buyers and I do believe they would rather have you finance with them vs buying out right. The vehicle looks and runs fine and we were told (never saw the report even though we asked for it) the vehicle passed the safety inspection. We had to take them at their word since you are not allowed to take the vehicle to a mechanic for a once over before purchasing. Once we had the vehicle, we took it to Firestone so they could check it over. The report they provided to us showed that the brakes were bad and someone had done a shoddy & shady job with the axle carriage all of which would need to be replaced. In addition, they could not understand how the vehicle passed the safety inspection. It seems that a piece of the rusted out carriage bar had been cut away and replaced with a slightly better piece to give the illusion that all was good. According to Firestone, and then seconded by our personal mechanic this would have kept for about a year then it would have eventually fallen apart. We contacted Imports LTD and explained the findings and they tried to brush it off as Firestone exaggerating issues to get money. When we explained that our personal mechanic confirmed all of what Firestone said, they asked us to bring the vehicle back for a full refund. Now, I am not a in the business of a car dealership, but I question why a company would rather buy back a vehicle and lose money instead of making the repairs (which is all we asked). Because our daughter fell in love with the car and our mechanic, who is a friend gave us a good deal on the repairs. We did go ahead and get the repairs made ourselves. I want everyone out there to be cautious when buying from this dealership. Take a mechanic with you and be sure to get your safety report. We will be contacting the BBB and the mechanics who signed off on the safety inspection. By the way we were going to purchase a second car from them this summer for our other daughter to take away to college, but they will not see another dollar or sale from us. read more

We just bought a 2004 GMC Envoy from here. We got a great deal on it because the online price was $2000 lower than the instore price, by accident or on purpose I'm not sure. But the salesman was pretty aweful. He (Joel was his name) said that he had just started working there. I think he should start looking for another job. He had no personality and was not at all a good people-person. He looked extremely uncomfortable whenever he had to talk to us. And he called me like 5 times in 2 days to see when we were coming in to sign the paper work. Im sorry, if I'm going to spend that much money, I'd like to make sure it's the right decision and not be rushed into it like that. So angery and annoyed about that. The manager (Rick I think) was much more personable. The only reason I still got the car was because my husband is the type that wants what he wants and doesn't want to wait and wanted to just buy that one NOW. If it had been up to me I would have gone somewhere else. I do like the car though. read more

They wouldn't let me test drive a car because I was a cash buyer. They wanted to "pre-approve" me first which just means running my credit and trying to get me to finance through them. It's a shame, because I spent 10k the next day. read more

Free advice---shred your cash and flush it down the toilet. You'll be better off since you won't have a big dead chunk of steel sitting in front of your house that you're responsible for the disposal of. read more

I bought a 2004 3 series BMW from this place. Everything seemd fine with the car and everything was fine when I test drove it. The same day I bought the car and took it home, the fan went out in it. Of course that happened on a Friday night after they had already closed. That next Monday I spoke to the manager and he said they would take care of it and I only had to pay the tow fee. I explained that was my only way of transportation and the manager said that they would find me a way home that night from work and find me a way to pick p my car from Midas when it was fixed since they are located in South city St. Louis and I work in downtown St. Louis and live literally up the road from their main location. Well that didn't happen. I was stranded at work. Now just a couple of days ago I noticed one of my tires had a screw in it, so my boyfriend and my brother were going to put the spare tire on. That's when we realized the spare tire is not even the right one for the car. It does not even fit. So the very next day my boyfriend took my car up there while I was at work. They told him I had to come up there to sign some papers and they said they would call him. They never called my boyfriend before we got there so I was a little angry. I understand I bought the car "As Is", but I bought it thinking it came with the correct full sized spare tire! I expressed my annoyance with the General Manager, Rick or Rich, and he was very pleasant. But then out of no where this guy steps around the corner and very angrily said, "You're talking to me now." He was beyond rude and tried to intimidate me. I never yelled, cursed, or made any threats and he called the cops on me because I was upset that they were not going to find me a spare tire. They never once said we will take care of this and sorry for the inconvenience. They kept saying I bought the car "As-Is" and they would try to see what they could do, if anything. I never would have purchased a car without a spare, especially with my bad luck with cars. I will never go to this place again and I would never recommend someone goes there. This place is horrible and so are the people. read more

The most terrible experience I have ever had when buying a used car, the sales people at this dealership are terrible and have no idea what the hell they're talking about when you ask them about cars, DO NOT EVER BUY FROM THESE GUYS!!! Save your money instead of buying piece of crap cars from them read more

I'll preface this review by saying I did go and buy one of their more expensive cars on the lot. Had a good experience. Salesman (Kenny) was friendly and good to work with, and I usually hate salesmen. Not sure about the rest of them, but I'll give Kenny some props, and I had no problem giving him my business. Only negative mark was when it came to financing. The first interest rate on the loan they presented to me was higher than I knew I could get, and it ended up being a full percentage point higher than what I ended up with. I had to get the rep to go in and get me a better rate. read more