I called the dealership to schedule service for the 2019 F250 I had purchased new from the…read moredealership years ago. I had new tires put on my vehicle and Ford will not reprogram the ODB2 setting for tire circumference. This is Ford policy, they refuse to calibrate Odometers. I understand the policy what I do not understand is why the person I was talking to felt it incumbent on himself to treat me with utter disrespect. I was asked, "why would you want to put out of spec tires on your vehicle?" in response to my question, "why would Ford not want me to have an accurate speed?" Two things: (1) This year and model came with different wheel and tire size options so the statement that my tires are "out of spec" is an assumption. (2) It's my truck and I did it because I wanted to. Why do Ford dealers in the Sullivan area lift new trucks, put aggressive tire and wheel packages on them and sell them new - they are Ford, I'm not Ford. People who talk to me this way lose my business. I am no longer a Schicker customer and I know my next heavy duty truck (which I'm actually shopping for right now) is NOT going to be a Ford. Recommendation to the dealer - treat your customers as if you want them to come back to your dealership.

Had a recall notice and contacted them to repair. They found 3 others and fixed them all. People…read more(Bryan in particular) seem to be extremely customer oriented. Thank you for provided exceptional customer service!

0 Stars, Negative Stars. Illegal title, known mechanical issues. I was hung up on when I attempted…read moreto address the title issue on the phone, so I drove to the car lot was made promises that have not been upheld. As of today I issued a 10 day demand for resolution, otherwise all consumer protective agencies will be contacted, Missouri Attorney General's Consumer Protection Division, the Missouri Department of Revenue, The Better Business Bureau, as well as my attorney. As well as an honest review on every media avenue possible.

From the owner: Our purpose is to provide a sweet spot for finding the best deals on the most reliable selection of…read morepre-owned autos. With years of industry experience, we’ve become familiar with certain makes and models and determining which ones tend to be built to last. Although we can help you find anything your heart desires, we specialize in trucks/SUVs, economical/budget cars, and sports/muscle cars. Contact Us today and let us know how we can best serve you!

I'm going yard with this review of Ackerman. Their service department was exceptional.. My overall…read moreexperience was flawless and I'm rewarding them with a full 5. I scheduled the the appointment over the phone. I live out of town, but my son's car is in Saint Louis where he attends college. I set it up when I would be in town. My appointment was for an oil change and tire rotation early Saturday morning. The Bay Area was so clean you could eat off the floor. The initial staff was friendly. He took me in immediately and I met with a service advisor Vincent. The waiting area was clean and comfortable. Complimentary bottle water and snacks are provided. My advisor came out to speak with me on recommendations for additional service. With the mileage being close to 90k performing a more extensive service with fluids and replacement of spark plugs. I agreed. He also said I could locate a coupon online and use, even from another dealer. With a more extensive service they needed two more hours. The car was completed at approximately the three hour mark. They also at my request removed an insurance beacon and scraped off the glue residue. Checkout was smooth and I utilized a 10% discount. They take all major credit cards. I was given my paperwork. The staff were friendly and professional. I would recommend and will return.

Had a great experience. Brought the car in for a Software sensor recall. Met Justin , my service…read morewriter. He explained all that was going to happen and what was needed. He was very courteous and professional. I knew it would take sometime to complete. dropped it off at 8 am and it was done by 2:30. I paid for the the car it received the free oil change for life Had the tire rotation done too. I am good to go. Thanks Justin!.

What a great experience we had in buying our new delivery vehicle. The staff was knowledgeable and…read morehelped educated us a lot about the different vehicles and options. They were not high pressure at all and seemed more interested in us finding. The right solution vs just selling us something. All of he vehicles were in great condition, clean inside and out and had car fax reports. We went out to Fruendly's and some other places but they couldn't compare. For the value and honest transaction I would buy from Michael again and suggest you do too. They also delivered the vehicle to us as well, now THAT'S customer service.

Great place to buy a vehicle, it's been I think 3 years and the van I bought is still driving and…read morerunning great, love the honesty from these guys

It's a place where you get what you pay for. You don't get any type of warranty on the car. That…read moreshould be your first warning to run far far way. The car that I purchased and still own has a timing chain issue the repairs that have already cost me over 6000. Plus still have a 5000 loan on the car to pay off. Luckily I got a extended warranty on the car and this isn't costing me as much but still. Makes me wonder how the car past safety and admissions and I have only had it for 3 months.

Vehicle purchased, completely broke down from various problems over the next several weeks (one…read morething after another). Out another $1k in repair fees alone on top of the price paid for vehicle. I advise everyone stay far away.

i had a awesome experience with Mrs linda she really helped me and my girlfriend understand the…read morecredit forgiveness program and the down payment assistance she went beyond to really help us and get us in a car we actually loved and liked i will sure be going back to see her and bring her customers she was super nice and helpful

If I could give them less than one star then I would and here's why. Early Sunday morning as I'm on…read moremy way to open my business I see a beautiful 1968 Grand Prix sitting on the car ramp. I pulled over looked at it from front to back and made a mental note to swing by later to check it out. After I'd left my place of business later in the evening I was fortunate enough to see an employee (mechanic) on the lot. This guy was very professional and helpful to me explaining what he knew about the car. Now it's Sunday and I know they were closed but I was happy to at least get a lead. The mechanic told me the owner would be in during the week and to try back. So I tried three times on Monday, twice on Tuesday and today I was able to finally get with the car lots owner. He was already having a conversation with another gentleman so I waited for him to wrap it up. When he saw me standing around he didn't even bother to ask if he could help me, I literally had to break into the conversation to let him know why I was there. No handshake, no introduction of himself and no welcome at all. I asked him what could he tell me about the Grand Prix and he shared what he knew. Then he explained that he's actually selling the car for a buddy of his. He proceeds to call his buddy and tell him that someone is interested in the car. He then gives me the phone number of his friend and I called immediately only to get sent to voicemail right away where I wasn't able to leave a message because it was full. The sad part is that I came with an adequate amount of cash looking to buy TODAY and I got no help at all. As a businessman myself I'm going to do what it takes to make a sale, gain a new and possibly returning customer and get a great review out of it. After that experience, I'm so glad I didn't buy anything from this place. Save your money and shop somewhere that you're valued as a customer and will be treated with respect. Though the customers may come in different shapes, sizes and colors, ALL money is green.

Always great selection of Cars Easy buying process …read more Must check them out for any car needs

Felt more like I was just hanging around my cousins as opposed to purchasing a used car. Great…read moreexperience, will definitely be sending friends and family your way. Thank you to Erman and Matt!

Best place to go for great quality and affordable repairs on my bmw. Wouldn't take my car to anyone…read moreelse

I took my '22 Z4 in to see about getting heated steering installed, one of the only options missing…read morefrom my car. BMW service departments refused to do it. I did my research, found a new heated steering assembly on eBay and brought it here with the hope of getting it installed. They researched every component of the assembly to ensure compatibility with my car, confirmed it would work and booked me an appointment. Today, it was installed, a little over 2 hours to completion and it works perfectly. My car was well taken care of and the work was first rate. Highly recommended!

Straight on wysiwyg. Great delivery, oil change, tank of gas, current inspections, and well…read moredetailed vehicle! No weird sales pitch or negotiation, just the details. And a clear BBB record! Yup. Ask for the Bosnian pirate.

From the owner: Cars.Sales.Done.read more