Apart from slightly longer waits, this medical center has been our choice for years now. Dr. Doad…read moreis an experienced physician and treats the patients really well. They also have an in house pharmacy and also offer blood testing once a week which is very convenient. I highly recommend this medical center and Dr. Road's service

Dr. Doad is very professional and she always makes sure that you leave knowing you got all your…read morequestions answered. I have seen her many times this month and she made sure that all the right tests were done. The technician doing the blood work on Fridays can be a tad slow and has trouble finding veins, but makes sure you feel comfortable. The receptionist who works during the week is very kind every time I go in, the two ladies with blonde hair are a bit impatient but they still keep a level of kindness. The only issue I would have with this clinic is the long wait times during the day - much higher than most, but overall a very nice place to be!!!

Unprofessional doctors and staffs. Long wait times on…read moremajority of your booked appointments. Very poor or wrong diagnosis. Very poor treatment and follow-up plans. poor front desk services. The washroom is not clean usually, and out of towel papers almost always. I am sorry but Not even close to a health care clinic.

Checked the website and it indicated that it was open until 7 pm. Arrived at 6:30 and there were no…read morephysicians available as the hours had been changed. The receptionist indicated that website hadn't been updated and the walk-in clinic was by appointment during the week. Sorry that we bothered.

Shirley an office staff member has shown patience, cares about patients has a pleasant personality…read more An asset to the team. Thank you for your care which is appreciated.

Appalling. Unprofessional. Very unsettling practice and management…read more Fyi. Visited Richmond Hill walk-in clinic on October 2nd, 2021. I did not have my updated health card on me at the time. I was charged $75.00 dollars to see a doctor. I paid with the understanding that I would be reimbursed once I supplied them a renewed Health card. I supplied an updated card a week later. I was then told that OHIP could take up to 3 months to reimburse them and that their head office in Alberta would then send me a cheque asap upon their receipt. I have called several times for reimbursement. I have spoken to numerous people at both their Richmond Hill and Newmarket offices. I have told my story repeatedly and spent hours on the phone trying to get resolve. I have been told that head office did receive repayment from OHIP, in addition to being promised that someone will call me back. They refused to give me a manager's name or any contact information on who is responsible for reimbursement at their head office. Today I spoke with someone again. Once again, the Richmond Hill manager was not in and they would do their best to have someone call me back. To date...over 7 months later... I have not received any reimbursement. AVOID AT ALL COSTS!

I would highly recommend this clinic. We tried to find a pediatrician for my baby, but it's hard to…read morefind a pediatrician who is still taking new patients. And even though we find one, we believe it's still hard to book an appointment. This clinic is open 6 days a week, and it's just right behind a church. The parking spots are limited, but still can do street side parking. There are 2 people at the front desk, they were friendly. The waiting time was not that long, about 15-20 mins. The pediatric doctors were really experienced, and they explained the issues and gave detailed instructions of the meds, also answered my questions patiently, even though there were more kids waiting. The pharmacy is connected to the doctor's computer, doctor sent the prescription right to the pharmacy, we picked up meds right after step out the checking room. It's fast and convenient. The pharmacist would explained the meds again as other pharmacists do. This clinic is located at the downtown of Richmond Hill. Easy to get to. We had a great experience in here.

I love that this clinic takes walk ins and you don't need to be a patient from one of their…read moredoctors. The regular pediatric clinic we see has walkin hours but it's harder to get a good doctor, while this place has very reputable Pediatric doctors and one from our usual clinic (but too full to take on more regular patients!) Parking: free around the plaza, on a small side street Reception: friendly to neutral no attitude Waiting room: chairs, tv playing treehouse, some simple toys Rooms: 6, it's a bit tired and too clinical for kids Doctors: friendly and know their stuff Pharmacy: avg dispensing fee Hours: last check in is before 6pm(closes at 7pm) Misc: cannot throw diapers in rooms, can eat snacks here. If you need to bring your kid in soon this place is good to bookmark!

Absolutely disgusting experience at this walk in clinic this evening. I called the clinic at 6:30…read morepm knowing that they close at 7. The secretary told me we aren't taking any more patients today. So I asked if the waiting room was full, and she said no it's empty. So I asked if they could please take us and that we could be there in 5 minutes. We arrived 10 minutes later to clinic that was open but had no doctor. She knew we were on our way, took my name and left right after 5 minutes instead of waiting. First of all, the clinic is open until 7! How dare you turn patients away as of 6:30 and then actually LEAVE before closing time. I am so disgusted by what happened this evening. Then the secretaries tried to tell me that I was 20 min late which was a LIE! Absolutely awful service on all counts. You should all be ashamed of yourselves and equally embarrassed. You have taken an oath to care and serve people; shame on you all. I will never step foot in this clinic again and highly recommended no one else does either. How can the doctor leave before closing time?! And when you have promised to wait on a patient who you know is on the way. Atrocious. Not to mention the attitude that we were met with as I held my 18 month old baby waiting to be seen. I have never been so disgusted by a clinic.

WORST walk inn clinic Their 5 star reviews are very…read moredecieving One thing that's accurate is only having to wait 5 minutes before seeing a doctor. I should have asked my self...? why is this walk inn clinic so EMPTY with no one in site expect yourself and staff...? I am assuming there is -no wait time- to see the doctor only because no patients return back! This walk in clinic is unprofessional Alluara Medical Center & Pharmacy 2 Alluara Blvd unit 11-12 Aurora Ontario l4g3s5 This is a big concern everyone needs to be aware of, I have also emailed the cpso of Canada regarding this matter. Dr Okhravi Pooneh is getting paid under the table by her patients to write inaccurate reports and prescribe unnecessary prescription to clients because they asked her to do so. I am very concerned about Dr.Okhravi Pooneh and her professionalism as a doctor of Ontario Dr.Okhravi Pooneh has been prescribing my baby who is only a 1 year old infant -Flovent HFA 50 mcg inhaler  -Ventolin HFA 100 mcg inhaler  She has done NO testing exams assessment before prescribing anything to an infant. My baby kept getting sick, plently of break-outs of rashes/hives all over the body and bad diarrhea fever cough vomiting. Watching my baby getting only sicker I wanted to get some professional help, I took my baby to a practitioner and explained everything. Come to find out my baby has -NO RECORDS OF ASTHMA- Also: -Flovent HFA 50 mcg inhaler  -Ventolin HFA 100 mcg inhaler  SHOULD NOT BE PRESCRIBED TO A 1 YEAR OLD INFANT ON MANY OCCASIONS! (MINIMUM IS 5 YEARS OLD) now because the unnecessary prescribing of prescription my baby is having many health problems due to Dr.Okhravi Pooneh Dr.Okhravi Pooneh also kept referring my baby to sick kids hospital psychiatrists. YES, You heard right!! A psychiatrist. Even the hospital staff thought Dr.Okhravi Pooneh has mental health issues herself to even referr an infant to a psychiatrist? Hospital staff had big concerns about this doctor and told me to immediately print out my medical reports and find a family doctor and not to go back to this doctor! Returning back to Alluara Medical Center for last time, I asked for my babys medical reports She refused to give me the medical records and told me that once I find family doctor they can ask for the medical records. At this point, I knew she was an odd doctor. I didnt leave the walk inn clinic I called another doctors office for advice, They said if I pay $25/fee she has to give me my babys medical records once she heard what was said over the phone she stopped her game and printed my babys medical records along with $25/fee. After all that trouble. I said thank you and left the clinic As I walk to my car which is located near the McDonalds parking lot I see Dr.Ohkravi Pooneh following me? I mean I didnt forget anything at the clinic? As I rush into my vechile I can see her watching me I thought i was going crazy so I stayed in my vechile for a good 5 minutes to clarify this is really happening and YES she is still standing there doing absolutely nothing but watching me. It was super creapy and very strange behavior It was a nightmare

I highly recommend this clinic. Dr. Latman is amazing! Very nice professional atmosphere. Friendly…read moreand caring professionals are working there.

From the owner: Appointment-based Clinic, Family and Integrative Medicine Practice, Naturopathic Medicine, Massage…read moreRehabilitation, Psychotherapy, Nephrology, Orthopedics. Please call to book.

I have been in to visit Dr. Rastogi 2-3 times with various family members and can say only good…read moreabout this clinic. The staff have been incredibly welcoming and helpful. This clinic may be well suited for the aging population of the town. I felt my experience going there with small children to be very positive. Service has always been prompt and although the waiting room can go from empty to full in a matter of minutes, I felt there was no significant wait time and that everyone is seen or spoken to in a prompt manner. Appointments are handled as walk-in and by appointment. Their website is very helpful to identify potential wait time and their staff is ever ready to answer questions via phone.

This place has been closed for years there is no longer an Apple tree Medical Group in Richmond…read moreHill or Thornhill. Their office is at 2025 Midland avenue. They have great doctors now why doesn't Yelp figure themselves out and start doing their homework so they don't lie to people and have people running all over the place where there is no offices

I don't know about the service quality because the front desk told me the doctor is out for lunch…read morebreak at 2:00p.m. , and I need to wait till 2:30 p.m.. The hours are not consistent I would say.

Convienent ample parking, in a small quiet medical building. Receptionists here are young and…read morefriendly, greeted me politely. Used this place as a walk in clinic as my family DR takes 2 weeks-1 month to get in. DR was approachable and polite, listened well and responded. In and out within 40 mins today with two people ahead as they squeeze walk ins between patients. Would use this place again for a walk in clinic.

Best experience ever! my husband was referred for a 3 day i.v. anti-viral for Covid. We waited in…read morethe car until they called us at exactly the appointed time. The nurse was knowledgeable, polite and always on time. thanks

I went there to get a new cast and didn't give me any pain killers and it felt like torture I'm…read morenever going back again.