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    IMT Pleasant Hill

    3.8 (71 reviews)
    Closed 9:30 am - 6:00 pm

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    Tianlong M.

    We lived here for 6 years--always paid rent on time, kept to ourselves, and treated the property with care. But ever since the new management took over, things have gone downhill quickly. Crime in the area has increased, and management has done nothing to protect residents. On 09/24, our car tires were stolen on the property, along with two other cars. We later learned this had happened three times before, but management never notified anyone. No warning, no updates--just silence. We only spoke up when it truly mattered, but now it feels like we're being retaliated against. Multiple maintenance staff told us we wouldn't be charged for carpet replacement because we had lived here for over 5 years--but we were still charged after moving out. It felt unfair and personal. We're heartbroken to leave a home we once loved, but we no longer feel safe or respected. Please think twice before moving in.

    I've been living here for about four months, and I can't find anything positive to say about this place anymore. 1. There's a giant sign in front of the office advertising "3 Tour Options," but since I moved in, I've seen more people moving out than in. That sign is always there--a major red flag! 2. If you're a fan of spiders, you'll feel right at home here! 3. The utility costs are through the roof--sewer, garbage, and water are all expensive. I suspect I'm also footing the bill for the constant watering of the grass, which happens twice daily (around 10 pm and 4 am). And to top it off, my "view" is just the parking lot! 4. The worst part is the lack of security. Cars are vandalized, and management does nothing to prevent it or communicate with tenants. Just last night (9/9), three cars, including mine, were vandalized. Management knew about it by 9 am, but I only found out at 10:48 am when a police officer called me. The apartment manager didn't reach out, claiming he was "too busy." Their attitude is dismissive--they just say, "it's happening everywhere." Move on! Do yourself a favor and look elsewhere. This place is not worth the trouble.

    Car's burglary
    Alexandra M.

    I lived here for 4 years!The units are over priced and expect to pay around 250 extra for water, garbage and sewage. The pools are never heated like I was told. The apartments are tiny not even room to storage a broom. The shutting off the water constantly. You can hear your neighbors talk, open and close cabinets, doors. They are constantly having work done around the property which is annoying. They are blowing leaves early in the morning. They make me put down lights in the balcony and a little fence that I had around the big edges in the balcony. I put them because I was scared my little dog or kid would fall from the balcony. One time they contacted me that my neighbor downstairs could hear us walking. In that time it was only me and my husband living there (no children) Do you want us to fly? We didn't even use shoes inside. Maintenance guy (Jose) is rude. I heard him on the phone talking about his helpers and using bad words.The "gym" is a joke. Not even properly ventilation. For the price the charge there is not central AC. There is only one AC in the living room. Only works if you are next to it. I had to sleep in the leaving room in the summer (it gets hot). The only good thing about this apartment was the location. But at the end we have to leave because car burglary were constantly. They wouldn't spend money in putting a Gate!! But they even start renting the guess parking. Leaving little free parking. The last straw was that after we left we were charged 1,200 dollars, after being there for four years. We left some items in the garbage like everyone else does daily. They charged me 300 for it. And they send me pictures with half of it wasn't even mine. I am happy to pay it for it, but I should have had split the bill with the other owners of the rest of the stuff. That charge you monthly to report you to credit bureaus. If you pay rent on the second of the month you are late! You can get a much better place for cheaper.

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    5 months ago

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    4 months ago

    Very nice apartment complex and the staff are all welcoming! Thanks to Pia for answering all our questions!

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    9 months ago

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    11 months ago

    After having placed an emergency call, Rowell addressed our kitchen sink issue immediately. He is always professional, respectful, and kind.

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    Page 1 of 2

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    Review Highlights - IMT Pleasant Hill

    Lanie Ota did a fantastic job of guiding us through the orientation process and the apartment walk through.

    Mentioned in 18 reviews

    Read more highlights

    The Boulevard Apartments

    The Boulevard Apartments

    (35 reviews)

    I've lived here over two years. My first two years in a loft were great! Beautiful floorplan,…read moreconvenient location, and our maintenance guy Eddie is always kind, personable, and truly the face of the community. Unfortunately, my recent experience has been very discouraging. After transferring into a flat unit, I experienced issues almost immediately. I filed complaints and had to follow up multiple times before finally getting a response weeks later. Lease renewals have also been mishandled several times, creating unnecessary stress. Overall, communication is poor, issues go unresolved, and I've noticed a high turnover rate. Most reviews are from a while ago, so I want future renters to know what's happening now. Be cautious, especially if considering a flat unit. Ask very specific questions and tour that specific unit before signing.

    This post is longer overdue. We've lived here for about a year now and the overall experience has…read morebeen good! First off, Eddie, the on-site maintenance guy, is FANTASTIC!! Probably underpaid, as he's the sole maintenance personnel on-site, but he keeps the place clean like it's his own. He's super responsive, always helpful, and considerate when he has to enter your space. He's honestly the ONLY reason we're considering staying at this apartment complex. Now, for the "bad." The reviews about the Leasing office/management are somewhat true. For instance, when we moved into the apartment, it wasn't move-in ready. That's on the Leasing office. I would think once they know the deal has gone through, it's THEIR responsibility/job to ensure the apartment is move-in ready. It wasn't. The original washing machine reeked of sulfur-- they eventually replaced it, but again, not move-in ready. Something the Leasing Agent should've noticed because the entire laundry room/closet smelt foul because of the sulfury washing machine. Overall, this is a good place to live. People are friendly enough, Eddie keeps it VERY tidy, and no one breaks into your cars. The kitchen cabinetry is straight out of the '70s, as is the bathroom, but it works. It's close enough to everything, and walkable to downtown Pleasant Hill.

    Park Lake At Walnut Creek Apartments

    Park Lake At Walnut Creek Apartments

    (80 reviews)

    I would like to share my terrible experience with Park Lafayette Apartments and Klingbeil Property…read moreManagement. Long story short, if you're looking for a complex that will take your money and blatantly ignore you, this is the place for you. DO NOT FALL FOR THE FREE MONTH OF RENT promotion. There is a clear catch. I will begin with this. During the process of signing my lease, I was provided with the absolute bare minimum in terms of move-in materials and resources. I was given a set of keys and a parking pass, that is all. A few weeks into my occupancy, the locks stopped working. Given that it was 9 p.m., and I had work the next day, my ONLY option was to contact an emergency locksmith to change the locks. I was unaware of a maintenance hotline, as stated before the leasing agents executed only a fraction of their duties after I signed my lease. I kindly reached out to Erica about rectifying the situation, in which their response time was excessive. I simply wanted to be refunded due to this unit's faulty locks. After weeks of back-and-forth (mind you, I initiated every conversation), they told me that they would not refund my $280 expense that I incurred. Not to mention, the state of the property is in disrepair. My unit is in shambles, and the ongoing list of issues with my unit has become extensive. I certainly hope that the next nine months go by quickly; I CANNOT wait to NOT call Park Lafayette Apartments home. It is clear that staff and management do not have the comfort or safety of their residents as a priority. Klingbeil property management, when you are ready to do the right thing and rectify this situation, you know how to contact me.

    Park Lake is a well-maintained community in a great location. Travis from maintenance is very…read moreresponsive and consistently shows up shortly after tickets are submitted, which speaks to how seriously he takes his work. Brianna in management has also been helpful when needed. Overall, the team does a great job keeping the property running smoothly.

    Poet's Corner Apartment Homes

    Poet's Corner Apartment Homes

    (2 reviews)

    My family has lived here for about 4 years, and it's a generally safe area, rent is decent, you get…read moreat least one carport spot and there's adequate street parking, and there's a gated pool in the middle of the complex. The mini storage unit in the car port parking gets broken into once or twice a month the first three years, until they installed camera's which I'm not certain actually works. So I wouldn't trust the wooden storage. Maintenance usually has a week or less turnaround time, but a bit unreliable during the summer months. During this recent heatwave, our A/C unit decided to break and we asked the apartment manager to get someone to try and repair it, and supposedly can't find anyone for 3 days. The worst part, is they won't come until the middle of the heat wave when it's already over 105 degrees. Make sure you look for an apartment management that's always ahead and checks your HVAC unit once a year, because this could happen to you. Hope our family gets through this heatwave, as we're not even halfway through it.

    My family & I loved our time at Poets! Had it not been for a relocation, we would still be there…read more Carlos & his company went the extra mile to take care of us + the small community gave it a great homely vibe. My family's favorite perks were... - Super pet friendly (it was difficult for us to find an apartment b/c we have a dog) - A few minute walk to parks, Safeway, Starbucks, restaurants & hiking trails. - I could easily ride my bike to the Bart & my wife could drive to 680 in a few minutes. - Private & peaceful.

    100 Boyd

    100 Boyd

    (37 reviews)

    If I could give this place 0 stars I absolutely would. I was a tenant here with my toddler for a…read morelittle over 2 years. While I was pregnant and raising a toddler, the managers here repeatedly ignored my maintenance requests about BLACK MOLD growing continuously in our apartment. Every ticket I submitted was canceled -- putting my family at serious risk. When I first moved in I waited over a year just for a parking spot. I had to park across the street or in the movie theatre parking lot where my car was broken into about 3 times ( even tho I had nothing inside my car ) which resulted in me having to pay to get my window fixed. There's NEVER a manager in the office during office hours and if they are they basically just shrug you off. Their maintained workers seem like some kids that just graduated high school and don't know AT ALL what they were doing. let's not talk about the beetles and ROACHES continuously roaming through the halls all day long. My rent was 2195$ for a 1 bed 1 bathroom apartment. NOT including utilities that change monthly. So even tho they advertise your rent to be 1 price expect to pay at least another 100-200$ on top of that! Their washers and dryers are always broken and just to be able to pay your rent online you have to pay another 65$ fee. Then, when I moved out, they charged me over $1,000 for "cleaning and repairs" -- even though I spent an entire week deep cleaning, and nothing was damaged. This is not just unethical -- it's dangerous and exploitative. DO NOT LIVE HERE. This play is a sorry excuse for a business !

    People smoke in their units and it comes up thru all of the vents. You will smell smoke constantly…read moreeven if you don't smoke. Office is unreachable cuz she's always "in a meeting", so don't expect anything from them. If they promise you something, expect a month+ delay (if it ever even happens at all)

    IMT Pleasant Hill - apartments - Updated June 2026

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